QUOTE(zawani @ Nov 15 2017, 03:42 PM)
Hello. Anybody know if there is penalty charge if i want to cancel the easyphone subscription. At the web said just pay the balance price but when i collect at bluecube they say will have penalty charge.
From my understanding, penalty charge = the balance contract. For example you supposed to pay RM138 for 24 months, but you have been using for only 2 months and want to cancel. You will need to pay for the remaining which is RM138 x 22= RM3036. I might wrong, please correct me.
https://www.celcom.com.my/personal/services...d=13612754786132.Should you terminate from the program before the Economic Useful life of the device under EasyPhone™ program reached (24 months), you shall pay to Celcom the device remaining balance charge, as determined by Celcom. Payment of the device remaining balance charge shall be without prejudice to the collection of all monies owing to Celcom by you in accordance with your account up to the time of termination. You shall be furnished with a final statement of account which shall be due and payable by you to Celcom upon receipt. The device remaining balance charge shall be subjected to GST.
5.If you decide to terminate this programme before the device useful economic life expired (24 months period), you will have to pay the remaining device balance charge including the GST applicable on such amount.
6.Celcom has the right to impose the remaining device balance charge, as stipulated here, for which you shall be responsible to pay if you decide to terminate from this programme before the device useful economic life expired. The device remaining balance charge is calculated as follows:
[(Recommended Retail Price (RRP) ÷ 24 months)] x Remaining month(s)].
This post has been edited by realitec: Nov 15 2017, 03:52 PM