huh? I thought rider is shown the fare upfront (with the surge)?

i was at the store sungai buloh, then got a ping from sungai pelong, around 3-4KM drive, less than 10 minutes. so i quickly drive there. then on my way there, got a call from the rider, asking me to pick her up at the store, which where i was from. she was on a bus heading there.

anyone had a similar experience? rider requesting uber on a bus and ask to pickup at certain place... is this legit?

well last night i arrived at TBS around 12.00 am. due to a lot of request i need to wait until 12.30 for any driver to pick up my request. unfortunately i wait for him complete a trip around sri kembangan for 25 minutes, later i got fed up and text him using in app yet no reply so i call him also no answer and never return call. when i decided to restart my app to know his exact location since hes not moving at all but hence the attached picture.

last resort i cancel my trip with the driver and been charge MYR5. wow. such convenience.

later i request again to no avail until 1.45 am only got one polite and helpful driver willing to accept me, to my surprise he said that my case are kinda frequent nowdays since he heard the same complain from others. well im just gonna complain later on, but i would like to cheer you guys the polite and helpful driver. those who too lazy, suit yourself and eat the free MYR5. its not about the money but its about trust and both of our time.

thanks.[attachmentid=9192722]

I thought last time allow to swipe arrived, now disallowed jor?

I used to swipe arrived even though I have not arrived, especially those at shopping mall, condo or heavy traffic area, like Changkat Bukit Bintang, coz very high chances are these divas riders must see you arrived only decide queue up for payment after trying x pairs of shirts, or finding shoe to match their dress or finishing their last drinks and asking for bill, while saying farewell to everyone at the bar without considering how bad is the traffic, unable to even stop for 10 sec without blocking the road

the old or experienced drivers are demanding and try to game the system, I guess Uber prefer to have new drivers that doesn't know much, easier to exploit them. The new sign ups never know before upfront fare, it was time + distance. They never know it used to be only below 5km for pick ups before uberFLASH came in, they never know ping actually show address unlike now is hidden until accepted. Boost used to be much higher and etc. So yeah new drivers are better than retaining the old ones.