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 Dell Inspiron 6400 Enthusiasts' thread #5, Inspiron 1520 is released ... classic

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williamlee_1985
post Apr 30 2007, 12:30 PM

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QUOTE(BooMer86 @ Apr 30 2007, 12:17 PM)
how fast will they deliver this notebook to ur house after u order it?
*
7 working days.

dell supposed to collect my cheque today! just now got ppl call me using 016.. think its them..but i was away, called but no1 answer..lol damm
williamlee_1985
post Apr 30 2007, 04:33 PM

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well finally the guy who is reponsible to come n take my cheque is here. but boy was it a nightmare. so here's what happened:

2 plus the person called me say will come to my house before 5. i told her to call me when u r coming. then, my mom ask me 2 go 2 bank around 3 and so i went. then suddenly at around 3.15 my sis called me say some1 came to receive cheque. i didnt tell her anything cause she's still small. then no choice i have to rush back from bank.

i reached home around 3.45 and saw the guy with his motorbike outside my house. i said sorry and gave him the cheque. then i was suprised that when i ask for receipt as prove that i already gave the cheque he said dont have. i mean like wtf? this is my money man.. how can i trust 1 person who came with a normal t-shirt with a motorcycle? then I asked him to wait and i called the person who called me earlier and she say memang no receipt. no choice lor have to give u lor. then when i give that time he some more say: kalau tak caya tak payahla kasi.. i kenot say anything la..i just say sori sori then he go..now think back like wana fark him nicely!
williamlee_1985
post Apr 30 2007, 05:31 PM

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i wrote to dell asia pacific sdn.

yeah i will call n complain tmr.. but then now oso dono my cheque will reach their hand onot..! btw this is just a company representing dell to collect cheques.. not dell itself
williamlee_1985
post Apr 30 2007, 07:21 PM

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deleted for misunderstandings... sorry!

This post has been edited by williamlee_1985: Apr 30 2007, 08:39 PM
williamlee_1985
post Apr 30 2007, 08:40 PM

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QUOTE(steventan85 @ Apr 30 2007, 07:43 PM)
write a complaints letter to Dell and the respective courier company and demand for an apologize from both company

Email to simon_wong@dell.com and cc to all the respective ppl like ur SA , ur SA manager and the courier company wink.gif

~edit~ (19.51) i hav the same problems wif u where the DHL company let my housemate to sign and take my consignment without my knowledge and i email my Dell Customer Care and complaint and even scolded her ... She phone back me and email to apologized about the incident and promised wont happended again...

I even think of lodge a police report where someone sign my urgent consignment and take it without my knowledge... I phoned them and DHL told me that my dad signed on the consignment where i m at Selangor and my Dad at Alor Star .... shocking.gif  shocking.gif

It is impossible for my dad who is at Alor Star that time to signed on it  rclxub.gif 
rclxub.gif

Even DHL also made such a big fault ... laugh.gif  laugh.gif  laugh.gif
i definately will do so. thanks for the email, make things easier for me to complain. i hope i can get a free laptop or some freebies! muahahah. but i'll complain only after dell acknowledged that they received my cheque, i scared later complain the company purposely do something to my cheque

This post has been edited by williamlee_1985: Apr 30 2007, 08:41 PM
williamlee_1985
post Apr 30 2007, 09:08 PM

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QUOTE(swanchew @ Apr 30 2007, 08:45 PM)
Ya I mean that Dell sales rep is really stupid not you. I believe the sales rep didn't clearly explain to you how the procedure and instruction how to do payment in cheque. As previously if I not mistaken the sales rep will let you know when the time they will come and collect it from you and will confirm with you whether the cheque been received or not.

P/S:Sorry for the misunderstanding that I didn't write clearly. (I will shot myself for the misunderstanding. mega_shok.gifdoh.gif
dude i'm sorry. was too worked up didnt read properly. sorry.

anyway thanks for all your supports, i'll complain n hope this terrible incident won't happen again.
williamlee_1985
post May 2 2007, 11:31 PM

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QUOTE(anggun @ May 2 2007, 11:09 PM)
sibli,

your 6400 package came with the s-video to spdif / composite cable? I didnt see any other cables in my box excpet for the power cables and a tel cable for the modem.
*
i believe that cable has to be bought. it is also available in dell. i ordered it together with my laptop. costs me around rm11
williamlee_1985
post May 3 2007, 01:05 PM

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btw just to let u guys know i just sent a complaint to simon_wong@dell.com regarding my situation. hope the runner kena kao kao! hope i get some freebies haha. any1 got experience b4? complain bout some matter and get freebies or discounts?
williamlee_1985
post May 3 2007, 02:52 PM

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QUOTE(sotong168 @ May 3 2007, 01:44 PM)
may i know who is simon wong? a manager to handle consumers' feedback/complains?
*
hm..i also not sure..steventan gave me this email
williamlee_1985
post May 3 2007, 04:06 PM

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QUOTE(sotong168 @ May 3 2007, 03:54 PM)
like this also can ar... what if he 'holland' u tongue.gif

edit: my goodness, he is Dell Asia Pacific's vice president and managing director, siau liao this steven
lol i dont think he will do that. we don't know each other y wanna play tricks on me? lol

btw thx steven!
williamlee_1985
post May 3 2007, 05:44 PM

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QUOTE
btw, wat did u say in the email aa? at least, share with us... whistling.gif
what i said was what i typed here in the thread few pages back. just edit to correct some grammar and spellings.
williamlee_1985
post May 3 2007, 07:04 PM

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QUOTE(Andrewhajime @ May 3 2007, 06:40 PM)
haha....hopefully he reply u **finger cross**
lol in fact he did. at aroudn 5 plus just now. not really him but a representative replied. he asked for my order number and my contact no.

steven, u really worked for dell before?

This post has been edited by williamlee_1985: May 3 2007, 07:04 PM
williamlee_1985
post May 3 2007, 09:08 PM

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anyway want to ask..laptop got insurance wan or not? if lost or what can claim? what if like i drop the laptop and spoil? can send in for warranty?
williamlee_1985
post May 5 2007, 10:11 AM

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if my warranty period is over and i dont plan to extend it, then when something happened to my laptop how? send to pc shops? do they know how to repair a dell laptop?
williamlee_1985
post May 5 2007, 07:13 PM

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just got my 6400 this afternoon... using it for 1 hour and start getting giddy cause of the reflections from truelife lcd lol.

anyway my case few pages back has been settled. dell person call me few times to apologize smile.gif
williamlee_1985
post May 6 2007, 12:29 PM

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heyhey steven u didnt add me in the list! i'm also a proud owner of 6400! hehe


Added on May 6, 2007, 12:30 pm
QUOTE(Guess^hunter @ May 6 2007, 11:49 AM)
HELP!! after i format my window and instal the ati and reboot it, it come out the box say that The applicatio failed to initialize properly (0xc0000135) click on ok to terminate the application. anyone can help me solve the problem???
*
theres info on how to format at the 1st page.. next time follow that to avoid troubles smile.gif

right now hope some forumers can help u

This post has been edited by williamlee_1985: May 6 2007, 12:30 PM
williamlee_1985
post May 6 2007, 08:24 PM

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QUOTE(kingmax @ May 6 2007, 05:59 PM)
If dell really comes out santa rosa and new gma in this few months maybe I can wait ,but anyone can predict the price for it ?

Btw want to ask something , dell have s-video output to output to watch show at tv right ? So what are the different among this 3 cables ?

1. A/V cable kit
2. Composite SPDIF cable
3. TV-out cable w/ SPDIF

Does anyone have all of those picture ?


Added on May 6, 2007, 6:18 pmAnd also I remember there is a software that reduce the laptop hissing sound from the processor ? anyone know what software was that ?
*
well i bought the 3rd cable...rm11.. but so far try on my tv also kenot work..dont know why.. anyway my tv have yellow, white and red cables but the dell tvout cable only have red, black, green and one more forgotten.

any1 know if this is the rigth cable to connect my laptop to tv?
williamlee_1985
post May 7 2007, 03:40 AM

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guys, u know the media direct button with a home logo on it (its almost at the top left if u guys don't know), anyway mine is not working. when i press it nothing appears, what bout u guy's button?
williamlee_1985
post May 7 2007, 12:51 PM

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QUOTE(Humping^Panda @ May 7 2007, 11:55 AM)
did u install the software for it?
issit u just format your pc?
*
i didnt format my laptop

er..there's a software? sorry coz i tot everything dell already install for me

mind tellin?
williamlee_1985
post May 8 2007, 12:19 AM

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QUOTE(minghao @ May 7 2007, 10:03 PM)
In ur lappy box..they got provide adisk called dell media direct by cyberlink..that is for your media direct button.If your media direct button not working..when u press the button it will same as onoff button..juz boot to windows only.
*
er..i cant find the cd..how many cd in the box? mine have 5..is it they forgotten to give me that cd?? i'm gonna call and &@#^$*&@#^$ them!

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