used P38 for a few months, sadly umobile decide to end App-Onz & Music-Onz on this plan.

but U28 still have it. they just remove from P38.

not locked. you can call service center and request for new plan. no need to change simcard. but i'm not sure if still have contract for the plan that you subscribed.

i'm not sure why, but i have log several complain to twitter umobile regarding coverage at my home. LTE coverage up to 2 bar, speed max can go up to 3Mbps. the common speed that i get is below than 1Mbps. really painful.

so umobile team has been assign to come to my house tomorrow to check the coverage n speed at my home. SUDDENLY yesterday, as my daily routine, i tested the speed again, now get up to 45Mbps. demm..

i think, they purposely ask to come to my house cause they already solve the issue. my complain start since 1st month i using umobile which is Nov's 2017. that time they dont want to visit pun my house to check.

ok, thats it my morning nag. sorry for long post.

inb4; tldr

no. but your speed will capped to 64Kbps.

just notice this new HERO+HERO promo for people using plan RM70 and above.

it give you 50% off for your 2nd line.

for example, you on P79 plan, then you eligible to get 2nd line P48 for RM24/month.

SOS






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but i have problem. currently i have 2 line which is P78 for my wife and P38 for me.

but i didn't eligible to get the promo because on the FAQ's state, 2nd line is from new line register under same name or MNP from other telco to umobile under same name as line 1.

i called SC to confirm this and they have confirmed.

somehow, on the FAQ's state, if my 2nd line MNP to other telco and MNP back to umobile, still cannot get this promo.

how to rise this to their management? supposedly i can upgrade my P38 plan to P48 with RM24. but with their T&C, i can't get. feel cheated.

This post has been edited by aizamev: Apr 17 2018, 09:01 AM

i have logged in complain from their website regarding this issue, and my email have been replied. but i'm not sure they understand what i explained to them regarding i want to upgrade my P38 to P48 to get monthly fee RM24 under my eligible plan P78 that currently used by my wife.



This post has been edited by aizamev: Apr 17 2018, 10:30 AM

my wife is eligible since the plan P78 is higher than RM70/month. but this offer only for registering new number or MNP from other telco to umobile under same name/IC.

so, i can't upgrade my P38 to P48 under this promo cause i this number already subscribed to umobile before the promotion.

p/s: both P78 & P38 under my name/IC.

i'm thinking the same since umobile remove app-onz and music-onz on this plan.