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 Umobile Fans Club and Enquiries V10, Your Passion Drives Our Unlimited Ideas

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ab123
post Oct 2 2017, 10:28 PM

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QUOTE(khopl @ Oct 2 2017, 10:24 PM)
Hi everyone,

I registered/bought a new umobile prepaid SIM card for an old phone. It's not even a smartphone...just very very low end basic samsung phone for my grandma to use.

When I insert the new SIM card and turn on, it say "Network Lock" and requires a password/code to unlock. I have only 10 tries...and after trying several I have 6 tries left. It's not 1234...tried that and failed.

Does anyone know? Thanks all!
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It means that the phone you have is "SIM Locked" SIM lock - Wikipedia

I wonder is the phone that you inserted the SIM into from Malaysia? Also DO NOT finish the 10 tries, if you do that then your phone is useless and WILL NOT connect to any networks anymore.
ab123
post Oct 2 2017, 10:48 PM

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Joined: Aug 2014
QUOTE(khopl @ Oct 2 2017, 10:42 PM)
Thanks ab123.

Yes it's possible the phone was brought from Europe since it was given to me. Is there any solution to this? Will any locak mobile phone shops able to 'unlock' it?
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No phone shops in Malaysia can help you as the lock is coded to the network from Europe. You would need to buy the code online from a website or ask the person that you purchased the phone from to request an unlock code from the network in Europe.
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