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 Public bank customer service phone line useless, phone line always engaged !!! RANT

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xuzen
post Aug 21 2017, 03:11 PM

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QUOTE(Lumiaaa @ Aug 21 2017, 02:09 PM)
Public bank customer service phone line useless

whole day I tried to call them to reset my online banking account because it is blocked due to me typing wrong password

anyone encounter problems trying to call them up and its always engaged?

worst customer service
*
My personal experience, customer service line down. Cannot call. Drove all the way to the branch, cari parking this and that... and contacted the customer service. Customer service picked up the phone and call the same f3ck1ng number. Told me, "Sir, cannot get through". Of course cannot get through lah stupid, that is why I drove all the way here to ask for assistance.

Bank customer service personal, just buat tak tahu and told me, apa boleh buat? Kami pun tak dapat call dia.... doh.gif

T1U ! Hotline number tak boleh pakai, why call it Hotline?

Soar-High!

Xuzen

p/s BTW I am using AmBank True account now.


xuzen
post Aug 22 2017, 10:23 AM

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Wah, so many complainants!

The person in charge of the telephone banking must kena fired liao!



 

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