Outline ·
[ Standard ] ·
Linear+
Blue screen after removing faulty RAM, Permanent blue screen
TSbendotchen
|
Aug 15 2017, 04:06 PM, updated 7y ago
|
New Member
|
I am currently facing permanent blue screen issues when i boot up my PC, after removing 1 slot of ram which is 512mb (originally is 2gb ram).
Unable to go to safe mode as well, blue screen also appears
I removed the ram because i found it to be faulty (nothing comes out at all) after doing trial and error by removing the ram sticks 1 at a time.
Any advice out there?
|
|
|
|
alexchew_2020
|
Aug 15 2017, 04:13 PM
|
|
laptop or desktop?
what the bluescreen error code?or just typical blue whole screen only without error?
|
|
|
|
TSbendotchen
|
Aug 15 2017, 04:16 PM
|
New Member
|
QUOTE(alexchew_2020 @ Aug 15 2017, 04:13 PM) laptop or desktop? what the bluescreen error code?or just typical blue whole screen only without error? Desktop Dell Precision 390 Bluescreen error code is 0x0000007B
|
|
|
|
alexchew_2020
|
Aug 15 2017, 04:21 PM
|
|
got screen shot?
is a bootable device error...could be few things..
RAM, mobo, HDD..
|
|
|
|
TSbendotchen
|
Aug 15 2017, 04:25 PM
|
New Member
|
QUOTE(alexchew_2020 @ Aug 15 2017, 04:21 PM) got screen shot? is a bootable device error...could be few things.. RAM, mobo, HDD.. Sorry forgot to take down the screenshot tried to swap a functioning HDD and RAM still the same issue. could be mobo? Another thing is the blue screen appears even when i try to start with safe mode
|
|
|
|
alexchew_2020
|
Aug 15 2017, 04:39 PM
|
|
is it new installed OS? got screw up with new driver?
|
|
|
|
Dark8870
|
Aug 15 2017, 04:40 PM
|
|
Originally 2GB, removed 1 RAM of 512MB, so I'm assuming you have 4 pcs of 512MB RAM in your machine.
It could be that the RAMs need to in pairs, like slot 1 & 3, 2 & 4. You could try removing another 1, but remain a pair.
Let's say you are removing the RAM from slot 4, you need to keep RAM in slot 1 and 3, while also removing from slot 2.
|
|
|
|
TheMrBinary
|
Aug 15 2017, 04:45 PM
|
|
512mb stick? So you mean 4x512mb right?
You can't just put 3 stick there. (for dual-channel memory) Need either 2 or 4 sticks.
|
|
|
|
TSbendotchen
|
Aug 15 2017, 04:50 PM
|
New Member
|
QUOTE(alexchew_2020 @ Aug 15 2017, 04:39 PM) is it new installed OS? got screw up with new driver? Not newly installed. it was working fine until suddenly one day it just cannot boot up. Attached is the photo when it cannot boot up, thats why i suspected the RAM and i removed it Attached thumbnail(s)
|
|
|
|
TSbendotchen
|
Aug 15 2017, 04:52 PM
|
New Member
|
QUOTE(Dark8870 @ Aug 15 2017, 04:40 PM) Originally 2GB, removed 1 RAM of 512MB, so I'm assuming you have 4 pcs of 512MB RAM in your machine. It could be that the RAMs need to in pairs, like slot 1 & 3, 2 & 4. You could try removing another 1, but remain a pair. Let's say you are removing the RAM from slot 4, you need to keep RAM in slot 1 and 3, while also removing from slot 2. ya i did try to do this, also the same outcome
|
|
|
|
Kelvinwkw
|
Aug 15 2017, 04:59 PM
|
|
Check the Diagnostic LED for troubleshooting... https://www.manualslib.com/manual/36881/Del...?page=37#manualpage 37 to page 42
|
|
|
|
TSbendotchen
|
Aug 15 2017, 05:19 PM
|
New Member
|
QUOTE(Kelvinwkw @ Aug 15 2017, 04:59 PM) Check the Diagnostic LED for troubleshooting... https://www.manualslib.com/manual/36881/Del...?page=37#manualpage 37 to page 42 Thanks, i'll try to check this, should be helpful
|
|
|
|