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 Grab Driver Discussion V3, Info and FAQ

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kaam8h
post Oct 9 2017, 02:08 PM

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Hi,
Im a new grab driver and im wondering if anyone could help me explain how the hourly guarantees work. Are they additional incentives ON TOP OF your fares or is it that if you are unable to get a certain amount according to the hourly guarantee they will help you top up? I just got my payout for driving 10 hours on the 30th September and I only received RM 30 so i dont understand how it works.

I drove well above 4 customers per hour for most of the day and was online from 1pm-11pm with no breaks except to go toilet now and then ..


Sorry if this is already answered because i already went through the thread and probably missed out on the answer

*** PS

As clarified by you helpful drivers.

- If your fare for the hour is less than the Hourly guarantee, the balance will be topped up by grab
- If your fare for the hour is more than the Hourly Guarantee , Grab will not be topping up any additional amount

This post has been edited by kaam8h: Oct 9 2017, 05:12 PM
kaam8h
post Oct 9 2017, 02:38 PM

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QUOTE(HardCoreX @ Oct 9 2017, 02:12 PM)
Have you check and read the weekly payment statement sent by Grab to your email mailbox last Friday ?
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yes i did but all it says is

Saturday Earnings
Amount:RM 30.75

no other details are given.
kaam8h
post Oct 9 2017, 02:39 PM

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QUOTE(starex80 @ Oct 9 2017, 02:11 PM)
haha. have you opt in ambassador program? u should receive message indicate that u entitle ambassador incentive..
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i calculated for tthe grab pro also but for rm 200 total fair for the day, isnt rm30 too low? I have no idea though

*ps i did opt in to Grab ambassador and im currently part of the ambassador programme
kaam8h
post Oct 9 2017, 05:07 PM

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QUOTE(HardCoreX @ Oct 9 2017, 02:54 PM)
Which program ? GrabPro ?

If your gross fare collected for that particular hour block has exceeded hourly Guarantee, Grab will not top up any further.

E.g.

For  11 a.m. till 11.59 a.m (30th Sep 2017) in Klang Valley is "P" Peak hour block [Grab Pro]

You have completed 4 trips / bookings

1st Trip at 11.01 a.m.  = RM 8
2nd Trip at 11,12 a.m. = RM 9
3rd Trip at 11.33 a.m. = RM 10
4th Trip at 11.58 a.m. = RM 12

Total gross fare for 11 a.m. hour block you have collected would be 8+9+10+12 = RM 39

But 11 a.m hour guarantee for 4 trips completed is only RM 30.

Since you have collected RM 39 (this amount exceeded Hourly Guarantee RM 30 (4 trips)) , you will not be top up from Grab for this hour block.

Hope this clarify.
*

Thank you, this clarified my question. thumbup.gif thumbup.gif thumbup.gif
kaam8h
post Oct 24 2017, 12:26 PM

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Anybody else annoyed by the fact that interacting with the job request forces GD app to come to foreground. Kanine always interrupt my waze and i have to spend 3-4 second to open waze again. If clear road nevermind. This one cibai when im in multi turn intersection end up take the wrong exit because my waze go to background.

If anybody got line to GC dev team tell them to stop making notification interaction push the GD app to foreground. Dangerous la
kaam8h
post Oct 24 2017, 12:29 PM

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QUOTE(simba23 @ Oct 24 2017, 08:15 AM)
how long would it take for the money from the cash balance/wallet (grabpay/promo) to transfer into your account i.e if i transfer in today when it will bank in into my bank account?

read the faq couldnt find definitive answer
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3 -5 days if not MeowBank. I use public bank and stupidly asked for transfer on Friday. The next Thursday only Masuk
kaam8h
post Oct 24 2017, 12:39 PM

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QUOTE(moosekaka @ Oct 24 2017, 12:29 PM)
But then how will you know when get B2B job? If GD app pushed to background confirmed you will use up one AR bullet. Actually recent Grab version improved the 'priority' of the app alreay when job request come in. Last time when job request come in if you accidentally press anywhere on the screen other then 'accept' it will consider it as rejected and lock your app. Or if you were switching between apps suddenly get a ping, also rejected.
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But if i have accepted the job, i will still see the job when i dropoff my passenger. I dont mind the notification being on top of the screen, my problem is that after accepting then it straight away open GD app. Is it really necessary to open GD app after the job has been accepted?

My preference is that after i accept the job then it keeps my active screen as waze
kaam8h
post Oct 25 2017, 08:24 AM

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QUOTE(drivecouncil @ Oct 24 2017, 02:24 PM)
Started using my new phone yesterday morning and by evening right before 4pm I received an email from Gelap stating my phone is susoected of being modified or rooted. Its a stock original Lenovo p2. So I ran the root checker sw and results came out negative plus the new imei has been updated in the drivers sw. Called up CS to help rectify this. Really scratching my head.
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I called GC about this. Apparently they sent the message to ALL drivers so if your phone stock android no need to worry. Just ignore the message.

kaam8h
post Oct 25 2017, 11:23 AM

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QUOTE(yhtan @ Oct 25 2017, 09:24 AM)
Are u sure? i didn't receive that message at all.
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CS lie to me i think. See la if 13 Nov my app kena block i turun to PJ centre make a fuss
kaam8h
post Dec 13 2017, 03:51 PM

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QUOTE(SabunDettol @ Dec 13 2017, 04:41 AM)
The GPS issues isn't really about what phone you use, yes i agree that some cheap phones come with shitty gps chips, but the thing is even premium phones sometimes have gps locking issue, I'm using s7edge most times it works great but sometimes i do get locking problems.
But there's this device called Bluetooth GPS receiver that could fix those issues and you can buy one online for about 100+ i think. I haven't tried it myself but i hear good things about it.
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bruh this is so spooky cuz i literally bought one yesterday. waiting for it to arrive in a week so will keep yall posted. Mine expensive though, rm200 doh.gif
kaam8h
post Dec 13 2017, 05:19 PM

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QUOTE(SabunDettol @ Dec 13 2017, 03:56 PM)
Where you bought it from, got link?
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https://www.lazada.com.my/holux-rcv-3000-bl...time=1513156707

Shoppee cheaper

https://shopee.com.my/Holux-RCV-3000-Blueto...59726.110532077


btw, yall can see the in-app statement dy? mine updated, restarted also cannot see. bangwall.gif

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