Higher fare better man. Woo-hoo 🤘🤘🤘

Toyota FTW but Vios nia... Still can fight with Honda City. See who's the best driver la 🤘🤘🤘👈✌✌✌🗻🏁

Oh man, please enlighten me what is "JB Central"... 🤔

Beautiful for a package with funny voice. Really makes you lifetime happy man... 😍

They all look for rich fellas, we're just like waiter in a restaurant. Think the possibilities wei...

Aiya these cannot say wan... Sad story to tell weiii...

I'm from KL and not KY choice to be there. At times need to pray for an exit from other booking. LJ face I met a lot not "dato" ma...

Got some student also asked stop halfway withdraw money still okay. Got one in upm China girl (morning bad breathe talking so close to my ear from behind) claimed no menu can insert promo code during ride after pick up, o said no, and she's in hurry for her exam. I close one eye asked her to go and don't have to pay RM4 fare. I know there are times have to let go such booking fare but I got more to come in sense of tips... Way more to cover...😉

There's always ups and downs. I feel ya man... 😥

You're are a Super-V (veteran) soldier of warzone. I look at your screeny I had to take off my glasses... 🤓

Weiiiii... I'll die die use my arms to put the customer on the seat wei... (aiyak like kuli for 200 bucks) 😆

It's like that, never once need to speak with the customer in your negative point of view. What matters that the customer should've been starting great day until drive spoil it. Nevertheless the customer wouldn't think driver had been into soooo many shatty negatives including the customer. Likely don't say share to them because not worth to get 1 star just to rant on them.

Cendol nice but background failed... 😱

Okok boss😬

Wah manyak lansii😭

Today Singaporean Malays booked a place with address around Sogo area, no landmarks. Tried calling and it's international number. Text on app late on delivery. So I passed the area the customer straight call me said she and her family at Primera Hotel (dunno correct or not the name). So I said I tried reaching out but not in time. So without delay I tried to get around the same Sogo road again. Some detour cannot escape so she saw on radar I was turning around here and there, she called again worrying I'm not sure how to get to her location. I was speeding like mad but calm to tell her KL road are not easy to navigate, will get to her when I'm in the same road. When I arrived she explained saw my car, worried I won't fetch her, etc. As calm as I am usually towards foreigners (can't be helped if they really don't know the area, except locals so KNS know also make drivers lost in space), I advise her to check the address and attach a note or text the driver her exact location, as per our knowledge the GPS we were using aren't military grade, so there will be 10-15m accuracy detection. As I added, any shopping mall around KL would have different entrance location, if be more specific drivers won't find a hassle to get around and will save more time for both parties. I think you guys already know what's more in store to explain, I'm like preaching them the Crap's Anatomy. So they were super grateful, RM7 fare give RM13. Sui sui wei... Tell you what, somehow it's worth to keep the flame inside and these dough will cool it off. It's all natural, try it 😉

Not taxi lane. Yesterday I was there

-new wing: behind taxi lane like lobby but can see the hub on the right (last time they give away ice cream? MCH use the money fix our texting server issue wei... Always delayed and not delivered. Wait for customer to reply dang long time like idioticlits...)
-old wing: either can drive inside parking at TGIF, or thisrn left, taxi stand/lane inwards, or go further front a bit to avoid stuck in traffic inside, be sure to plan with customer first before arrive

Even LRT also wei... How many of us really know which is Gate A or B or Cn

Best drop off point:
-porte cochere👍
-jalan raja chulan👏

Idioticlits drop off/pick up:
-BB entrance (most customers prefer this one because kinda more standard than porte cochere to them?)😑

Never say negative things (complaining) to customers. That's the wrap of whole story you need to understand if you wanna keep you ratings high. I did a few times (can't helped it, bad days) and next day 0.03 gone.

Oh now I know how come a ping in and the farking window went lesapp then my dedicated ringtone rang for 15 secs. Can tell if I ever missed or still have time to press. But then it was during second ping on first booking. Customer also saw how it happened. MCH now I farking know. I always maintain 100% AR and this is the stolen ping reason...

Who leh?

Ditto🙌

Double ditto wei🙌🙌

Triple ditto wei wei wei 🙌🙌🙌

A lot kena bad experience in waiting/stuck in traffic/detour/racism/odor/noise pollution... I got few to share but tired today, unless anyone wanna hear it... 😉

When the first time I put negative, straight ask to select which problem. Then write comment. Then on second thought, once these feedback accumulated, and categorized, which pinned the most important to them to attend the issues, while the rest were history. I'm sure now and then most drivers would fire flame and laser the hatred comments and none were put into attention because most read by the junior execs. What in the world the jrs can do with those revengeful comments? 🙄

If all also CCB you no need to work but just inputting those whatevers already taken a day... 😑

Hey hey we're civilized though 😇

Oh I supposed you from JB so erm... I thought would be the same... Doesn't any drivers out there search and spot customers? Not customers spot driver's cars? How JB system works? Cannot try there never will know ever.. 💫

You know la, wanna compare KFC dried up chicken with Texas Chicken? Try compare KFC dried up chicken with Pasar Malam's. I would go for PM than dried ups. Even my sister so care of fat would choose Texas Chicken because juicier... If I ever drive late night near Geo Hotel, TC like BKT, bobehchau!

It's natural, the passengers already know no charges upon cancellation and won't be feeling anything at all if the hassle is upon drivers. I kena one booking from Publika to somewhere erm... Fare like RM40+ and even two way communicated. Reach passenger location straight away cancel. Dunno boikot still on, or not. Conclusion: NEXT! BTW, I was driving slowly to make sure I'm cool with anything like cancellation like that falls upon me. Chill, 10 out of 2 sure happen.

I won't put my money on the tab if CS take action on these cancellation. Will they? 🗯🗯🗯🙉🙉🙉

Hooooe... One more story and I'll sleep. 😪

One bangla book from salak south to seputeh fare RM17 with RM5 promo and along the journey asked me offline fetch him back (HP). I say can, same price. He say how come, after promo RM12 he can pay, not RM17. I say, sir you must understand that promo grab belanja you, so ask me offline means no quota trips plus incentive. However cannot count fare this way. He felt disappointed as if he failed to convince me or failed to twist my mind on this. I say he got the guts to play mind twisting on me? Come on la cheapskate, I'm out to make a living and this is what you do just for your OWN CONVENIENCE? I'm not driving kancil la bro don't think how much I pay for maintenance on my car (Vios) that the money purge out from my nostrils.

I close the deal with: hey, this is nothing personal, it's just business okay? You can try on booking another ride after dealt with your personal matter. You may get lower fare. Who knows?

After all, he seems to insist I'll be around to send him back where he came from with long winded self-proclaimed RM12 is he can only afford topic.

Damn sien right?

😵

[quote=yhtan,Dec 11 2017, 01:21 AM]
Very simple, i can say no to your request unless i accept your job thru apps.

In this case, ask him wanna go Balai Polis and settle there? I'm sure they will kecut and leave your car immediately.

[/quote]
Ohh balai thingy for something really serious. Sometimes rider persuade in reason to avoid further hassle on booking on kept cancelled by drivers as destination not pleasant to be at. I can say I can close one eye and being nice. Who know these offline trips in revert to get 5 star ratings from rider?

[quote=santa_cruz,Dec 11 2017, 01:31 AM]
Never say negative things (complaining) to customers. That's the wrap of whole story you need to understand if you wanna keep you ratings high. I did a few times (can't helped it, bad days) and next day 0.03 gone.

[/quote]

U referred to what i said as complaining.I would say im advising.

Look man, he was late for 10 mins,didnt say sorry and even had the guts to asked if what he did was consider as late.I said what needs to be said,its about time too we play a role to educate them. I know it wud get hit with low rating but if i dont do it, he would think what he did was okay and he ll do it again.
And speaking of rating i started the day today 484.Just checked on my apps,it has gone up to 493.Really cant trust if the drivers rating is rightly calculated.

[/quote]
If you can read the following last reply what have been said, that is my reason not to.

[quote=moosekaka,Dec 11 2017, 02:15 AM]
the best way to educate them on this is to cancel when they over 5 mins.

[/quote]
I can wait 10 mins max. If customer really CCB will call customer service why this driver cancel, CS can check I'm at location idle for 10 mins. And before I cancel I'll send a text in well manner to inform if rider not on time to take the current ride can try other booking.

there's one time at PJ Standard Chartered bank was located behind a building, I waited for a lady rider until I left waited 10mins. She called and was hoping I come back to pick her up. Iinitially I tried call and text and she never revert. And so what happened was she's with so many door gifts packages on boxes and nobody's helping her along top floor to ground. And I have no idea it was behind the building. Even wasted half an hour started from accepting booking, I send her to TPM SC bank and she was really grateful but not in happy mood also (company dressed her up while she had to handle so many issues at one time).

It does reflect to put her situation in your shoes, if you need help the most when you couldn't find one, a stranger like a driver came for the rescue. Mind me, she's not hot but sometimes helping out sure makes the day better.

[quote=santa_cruz,Dec 11 2017, 02:36 AM]
Each to their own.I cant afford to cancel any trip today.That said i always said my piece straight and sometimes unfortunately peoples take it the wrong way.

[/quote]
That's exactly what I mean. Most riders think they're smarter because they are not drivers and can afford paying fare for rides. These are riders mentality: they think we all like taxi driver, not well-educated plus we can't simply educate them unless they're asking for it. And most of them rather listen to music, talk on the phone or watching YouTube, irregardless to listen the driver's rant.

This post has been edited by NDMKD: Dec 11 2017, 09:38 AM

At some point to rethink what you've said I thought it was the road no right turn, no uturn, one way only, long ess winding road to uturn thingy 🤔

At Amy case gov fark with us playing the road works and detours... 😡

I give 10mins. One day max thrice got such waiting time. Different rider different situations. Give and take. Not all smart and agile like us 🏆

Bwaaahaha 😂

(thought I just... Join in...)

They never in OKU's shoes wei...

It's all depends. I definitely know time is GOLD. No one would wait but patience also GOLD. Never know the late person also gib tips leh...

Got Dato and Datin ride your car? If not then yongsui... (don't worry, I also the same) 😭

Same yongsui... We're meant to be a tribe of yongsui... 😢😥😭😓

This post has been edited by NDMKD: Dec 11 2017, 12:44 PM

You say to customer not all driver that lenient, I follow the rules ma. Got read the Grab Rider regulations? If not then you not know so much lor. This is a common knowledge sir/madam... 😉

Can add also, say are you old folk or OKU? They need time to get around meh. So I presume you're not lor... 😄