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 Grab Driver Discussion V3, Info and FAQ

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JohnL77
post Dec 11 2017, 09:17 AM

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QUOTE(santa_cruz @ Dec 11 2017, 09:13 AM)
Does anyone knows why each driver has a different heat map? I just realized that as i was looking at my friends phone.
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Uh oh...
yhtan
post Dec 11 2017, 09:24 AM

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QUOTE(SabunDettol @ Dec 11 2017, 04:58 AM)
There were times when i was boiling for waiting fur riders too long but when some of them turn up to be old folks who struggle to walk or mom with children or some other similar cases, I've learned to chill for a bit while waiting even when timer hits the 5th minute. Often times I'd just message them to know what's going on and if the reply was one of those special cases, then i would just wait a little longer, but when the reply feels coming from some hard assed ignorant divas then on the 5th minute I'd just message them, your 5 mins waiting time is up please rebook for another ride, but also sometimes i just cancel for no show and not give a fark.
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I'm tolerable to all those, but not those kaki tempang

QUOTE(santa_cruz @ Dec 11 2017, 09:13 AM)
Does anyone knows why each driver has a different heat map? I just realized that as i was looking at my friends phone.
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heatmap is inaccurate when u zoom in, iPhone can zoom in and zoom out, Android cannot.
santa_cruz
post Dec 11 2017, 09:31 AM

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heatmap is inaccurate when u zoom in, iPhone can zoom in and zoom out, Android cannot.
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[/quote]

Im using android and it can also zoom in/out.I dont know if iphone zoom it in/ out differently. There has been instances where my friends phone is showing red on the map at certain places but mine is just green. My apps is late to update the red zone perhaps? As im a a fare player im always aware of the red zone.

This post has been edited by santa_cruz: Dec 11 2017, 09:32 AM
yhtan
post Dec 11 2017, 09:31 AM

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QUOTE(santa_cruz @ Dec 11 2017, 09:31 AM)
heatmap is inaccurate when u zoom in, iPhone can zoom in and zoom out, Android cannot.
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Im using android and it can also zoom in/out.I dont know if iphone zoom it in/ out differently. There has been instances where my friends phone is showing red on the map at certain places but mine is just green. My apps is late to update the red zone perhaps?
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Try to log out and log in back at the same time, the heatmap shown to u could be lagging behind

This post has been edited by yhtan: Dec 11 2017, 09:32 AM
santa_cruz
post Dec 11 2017, 09:34 AM

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QUOTE(yhtan @ Dec 11 2017, 09:31 AM)
Try to log out and log in back at the same time, the heatmap shown to u could be lagging behind
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Hehehe..u sound like CS giving scripted answer..thnks anyway man..
NDMKD
post Dec 11 2017, 09:37 AM

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[quote=yhtan,Dec 11 2017, 01:21 AM]
Very simple, i can say no to your request unless i accept your job thru apps.

In this case, ask him wanna go Balai Polis and settle there? I'm sure they will kecut and leave your car immediately.
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[/quote]
Ohh balai thingy for something really serious. Sometimes rider persuade in reason to avoid further hassle on booking on kept cancelled by drivers as destination not pleasant to be at. I can say I can close one eye and being nice. Who know these offline trips in revert to get 5 star ratings from rider?

[quote=santa_cruz,Dec 11 2017, 01:31 AM]
Never say negative things (complaining) to customers. That's the wrap of whole story you need to understand if you wanna keep you ratings high. I did a few times (can't helped it, bad days) and next day 0.03 gone.
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[/quote]

U referred to what i said as complaining.I would say im advising.

Look man, he was late for 10 mins,didnt say sorry and even had the guts to asked if what he did was consider as late.I said what needs to be said,its about time too we play a role to educate them. I know it wud get hit with low rating but if i dont do it, he would think what he did was okay and he ll do it again.
And speaking of rating i started the day today 484.Just checked on my apps,it has gone up to 493.Really cant trust if the drivers rating is rightly calculated.
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[/quote]
If you can read the following last reply what have been said, that is my reason not to.

[quote=moosekaka,Dec 11 2017, 02:15 AM]
the best way to educate them on this is to cancel when they over 5 mins.
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[/quote]
I can wait 10 mins max. If customer really CCB will call customer service why this driver cancel, CS can check I'm at location idle for 10 mins. And before I cancel I'll send a text in well manner to inform if rider not on time to take the current ride can try other booking.

there's one time at PJ Standard Chartered bank was located behind a building, I waited for a lady rider until I left waited 10mins. She called and was hoping I come back to pick her up. Iinitially I tried call and text and she never revert. And so what happened was she's with so many door gifts packages on boxes and nobody's helping her along top floor to ground. And I have no idea it was behind the building. Even wasted half an hour started from accepting booking, I send her to TPM SC bank and she was really grateful but not in happy mood also (company dressed her up while she had to handle so many issues at one time).

It does reflect to put her situation in your shoes, if you need help the most when you couldn't find one, a stranger like a driver came for the rescue. Mind me, she's not hot but sometimes helping out sure makes the day better.

[quote=santa_cruz,Dec 11 2017, 02:36 AM]
Each to their own.I cant afford to cancel any trip today.That said i always said my piece straight and sometimes unfortunately peoples take it the wrong way.
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[/quote]
That's exactly what I mean. Most riders think they're smarter because they are not drivers and can afford paying fare for rides. These are riders mentality: they think we all like taxi driver, not well-educated plus we can't simply educate them unless they're asking for it. And most of them rather listen to music, talk on the phone or watching YouTube, irregardless to listen the driver's rant.

This post has been edited by NDMKD: Dec 11 2017, 09:38 AM
JohnL77
post Dec 11 2017, 09:37 AM

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QUOTE(santa_cruz @ Dec 11 2017, 09:34 AM)
Hehehe..u sound like CS giving scripted answer..thnks anyway man..
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laugh.gif
NDMKD
post Dec 11 2017, 09:43 AM

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QUOTE(skylinelover @ Dec 11 2017, 07:18 AM)
here jam is manageable with less bercabang intersections unlike KL more than 5 in 1 go doh.gif doh.gif

here mall entrance only 2 not like KL more than 10 laugh.gif doh.gif

here we call riders on the spot can find out already once they mention the location

JB geographically smaller...so easy 2 memorize all the landmarks except huge combined residential areas rclxub.gif  mega_shok.gif
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At some point to rethink what you've said I thought it was the road no right turn, no uturn, one way only, long ess winding road to uturn thingy 🤔

At Amy case gov fark with us playing the road works and detours... 😡
NDMKD
post Dec 11 2017, 09:48 AM

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QUOTE(SabunDettol @ Dec 11 2017, 04:58 AM)
There were times when i was boiling for waiting fur riders too long but when some of them turn up to be old folks who struggle to walk or mom with children or some other similar cases, I've learned to chill for a bit while waiting even when timer hits the 5th minute. Often times I'd just message them to know what's going on and if the reply was one of those special cases, then i would just wait a little longer, but when the reply feels coming from some hard assed ignorant divas then on the 5th minute I'd just message them, your 5 mins waiting time is up please rebook for another ride, but also sometimes i just cancel for no show and not give a fark.
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I give 10mins. One day max thrice got such waiting time. Different rider different situations. Give and take. Not all smart and agile like us 🏆
NDMKD
post Dec 11 2017, 09:53 AM

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QUOTE(santa_cruz @ Dec 11 2017, 09:34 AM)
Hehehe..u sound like CS giving scripted answer..thnks anyway man..
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QUOTE(JohnL77 @ Dec 11 2017, 09:37 AM)
laugh.gif
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Bwaaahaha 😂

(thought I just... Join in...)
yhtan
post Dec 11 2017, 09:58 AM

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QUOTE(NDMKD @ Dec 11 2017, 09:48 AM)
I give 10mins. One day max thrice got such waiting time. Different rider different situations. Give and take. Not all smart and agile like us 🏆
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u so lenient ah rclxms.gif

I wait max 5 mins, for me time is gold, u got 3 customers let u wait 5 mins each, u wasted 15 mins, u could have complete one job within that time period. Unless the rider inform about his/her situation, i don't give a damn about it. Even OKU also know book when ready, normal people cannot do so?
skylinelover
post Dec 11 2017, 10:01 AM

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QUOTE(flyingteeku @ Dec 11 2017, 08:26 AM)
6am HP
7am UP
8am UP

In penang,  UP increase but all trips bombarded with high fare...AR at 50% now...sigh...
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I feel your pain mang bruce.gif

today hibernate first tue-thu baru hantam morning UP kao kao bruce.gif

QUOTE(JohnL77 @ Dec 11 2017, 08:54 AM)
They didn't change the rules, right? Offline after pick up passenger still can pakai?

Payout will be based on your prorated online & available time (note: you must be online AND available for jobs to be eligible for hourly guarantees). The amount of time that you were online & available will be calculated based on the number of minutes your were online for that hourly block. For example, if you are online & available for 45 minutes and complete one trip in that hour, you will be eligible for 75% (45/60 mins) of the guarantee for that hour. To maximize your earnings, do stay online for the full hourly block to get more jobs and increase your total gross earnings! Do note that you need to pick up at least one job per hour in order to qualify for guarantee for that hour.

https://www.grab.com/my/blog/driver/new-inc...egeri-sembilan/
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yes still the same haha

This post has been edited by skylinelover: Dec 11 2017, 10:02 AM
akagidemon
post Dec 11 2017, 10:05 AM

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so today i went and sent my friend to klia. just for fun i turn on grab app and did a small data gathering activity.

if your number is around 600 ish you are going to wait about 4 hours. and that is from 630am where are many flights are arriving.
skylinelover
post Dec 11 2017, 10:10 AM

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QUOTE(NDMKD @ Dec 11 2017, 09:43 AM)
At some point to rethink what you've said I thought it was the road no right turn, no uturn, one way only, long ess winding road to uturn thingy 🤔

At Amy case gov fark with us playing the road works and detours... 😡
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haha u r literally farked in both ways up down and sideways laugh.gif and I am sorry 4 yall city capital folks there laugh.gif
santa_cruz
post Dec 11 2017, 10:19 AM

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QUOTE(akagidemon @ Dec 11 2017, 10:05 AM)
so today i went and sent my friend to klia. just for fun i turn on grab app and did a small data gathering activity.

if your number is around 600 ish you are going to wait about 4 hours. and that is from 630am where are many flights are arriving.
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Yeah ur spot on.But it also depends on the day if monday the que tends to be quicker with wednesday seems to be the slowest.
SUS1UP
post Dec 11 2017, 10:36 AM

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Guys, any recommended place to rest/makan around Prince Court area in KL? Ty
bojed
post Dec 11 2017, 10:39 AM

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RM0 UBER: Insentif Ace masih berterusan! Lengkapkan minimum 150 perjalanan minggu ini untuk mencapai peringkat Diamond. Info lanjut: t.uber.com/ace

Didn't know I was selected for Ace before but I don't think I can do it seeing that the most I've managed to complete was 50 trips in a week with Grab.
Moshpit94
post Dec 11 2017, 10:40 AM

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Is it worth it to accept grabshare job? Are they talkable?

--- RANT SECTION ---

Yesterday I only did 5 ride and all customer all okay no late no sesat pickup on time and no tolls. And I realized before sleep yesterday my rating from 4.91 to 4.86... ccb rider pohkehmak
amongolia
post Dec 11 2017, 10:53 AM

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QUOTE(androidj7 @ Dec 11 2017, 10:41 AM)
I stop taking job to klia. Reason? I met a few people who have more than 3 account.. so i give up.. not my taste already
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What do you mean a few accounts ?
amongolia
post Dec 11 2017, 10:54 AM

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Apparently today's traffic is not bad

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