QUOTE(Clement1001 @ Dec 20 2017, 11:38 AM)
is there a way for you to cancel?Luno Malaysia, Your experience, reviews, thoughts
Luno Malaysia, Your experience, reviews, thoughts
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Dec 20 2017, 11:39 AM
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#1
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Dec 20 2017, 01:23 PM
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#2
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Dec 21 2017, 10:40 AM
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#3
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QUOTE(jack2 @ Dec 21 2017, 08:49 AM) I believe his meant to be they keep on delaying the issue because they can't reach the settlement with Maybank or BNM. should be BNM, if only problem with mbb, their cimb account should be able to use. My withdrawal stucked since last week.Luno should be banned because they are cheating customers. |
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Dec 22 2017, 02:16 PM
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#4
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QUOTE(kbandito @ Dec 22 2017, 02:10 PM) I have a RM45,000 pending bank withdrawal since last Friday and I couldn't even cancel it. i feel better now coz mine is only 4 digits... lolIt is stuck as processing and Luno is giving me standard reply 'we are working to get it solved' This is frustrating. they should really let ppl cancel the withdrawal. |
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Dec 22 2017, 03:48 PM
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#5
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QUOTE(Kerplunk @ Dec 22 2017, 03:30 PM) So anyway i was digging through FB and found this comment from one of the luno malaysia pages. Not sure how true it is,but i guess at least it paints a slighty clearer picture as to what's apparently going on:- what is the date of this comment?"baru dapat info semalam. Isu luno dan maybank dah selasai. Tunggu luno announce dlm minggu ni. semua ok, back to normal. but need to fill an additional forms. what kind of forms I dont know." Make of that what u will,but at least it's something i guess. Not as bad as i feared,in some ways. |
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Dec 26 2017, 04:46 PM
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#6
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Dec 26 2017, 04:47 PM
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#7
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Dec 28 2017, 05:10 PM
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#8
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QUOTE(Kerplunk @ Dec 28 2017, 04:36 PM) Ok something strange just happened. My transaction went from processing to 'pending,' hence now i have a chance to cancel it. Should i just bail and go remitano? mine always in "processing"Anyone else checked their transaction status lately? no way to cancel... what is the exact time it shows pending? maybe there is window of change from processing to pending and to processing again. This post has been edited by keane04: Dec 28 2017, 05:15 PM |
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Dec 28 2017, 05:27 PM
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#9
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QUOTE(Kerplunk @ Dec 28 2017, 05:22 PM) Just noticed it automatically changing to 'pending' this morning. It's remained that way ever since. Strange. Requested for withdrawal on the 12th by the way. It's been ages. what a luck you have there, mine since the 14th Dec. hope mine will change to pending also....maybe two more days... hehe |
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Dec 28 2017, 07:37 PM
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#10
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Jan 4 2018, 10:20 AM
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#11
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QUOTE(miyakochan89 @ Jan 4 2018, 10:17 AM) oh, get bitcoin/ETH, and go to your Binance account -> Fund -> Find the COIN (BTC/ETH or etc) click deposit -> get the address (must be accurate) and paste it to whichever exchange you got your BTC/ETH/COINS from send them over to Binance. Each coin has different addresses. Becareful ya! i think he meant deposit fiat in MYR.Binance is strictly an exchange for crypto currency without deposit and withdrawal of fiat currency. |
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Jan 16 2018, 04:29 PM
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#12
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remitano just double up their fee?
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Jan 17 2018, 09:29 AM
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#13
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Jan 23 2018, 11:48 AM
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#14
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QUOTE(Secruoser @ Jan 23 2018, 10:52 AM) What’s worse is that they never take responsibility for our data privacy. Like all the Malaysians data was leaked in a telco hack in October, they just conveniently swept it under the rug. Malaysians should scream for legal charges and compensation. I think it is not a concern anymore as our data already leaked left right and centre. lol. |
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Feb 2 2018, 12:32 PM
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#15
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QUOTE(TallJustin @ Feb 1 2018, 04:31 PM) This makes little sense. You don’t buy into a higher market to cash out, if you are doing that you don’t have a clue what is happening. like you said, only sell, dont buy.......then, sell to who?If you have RM100k in luno today you should leave it alone until they fix the withdrawal. You would be a fool to purchase anything with Luno exchange price, you should only sell. If you have BTC in luno today you should move it to another wallet or exchange for safety or for trading. If luno fixes the issue and the exchange stays higher then you should always use luno to sell and never to buy, ie take advantage of arbatage. This post has been edited by keane04: Feb 2 2018, 12:33 PM |
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Feb 6 2018, 01:31 PM
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Feb 6 2018, 03:31 PM
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#17
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QUOTE(caloyness @ Feb 6 2018, 02:05 PM) Update - We continue to work to resolve this matter as soon as possible. The IRB has now agreed to unfreeze our account while it completes the investigation, and we are working closely with Maybank to have the account operational again. Sigh.... they play with the words. while it completes the investigation... means when? how much more time needed to complete the investigation?We’ll send out wider communication via email, in the Luno apps and on social media once we can confirm the status of the bank account. Feb 2, 07:46 UTC btw, i am not directing the question to you... I am just ranting. This post has been edited by keane04: Feb 6 2018, 03:43 PM |
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Feb 6 2018, 04:40 PM
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QUOTE(lazyman@home @ Feb 6 2018, 03:48 PM) sorry my crappy english, the word "while", isn't it means that they agreed to unfreeze even during the investigation process? If they unfreeze after investigation, they should have used the term "upon/after", no? i hope you are right then.to me, if mbb freeze their account because of IRB and now if IRB already cleared them, why mbb not let their account operate immediately since the only reason is with the IRB. |
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Feb 8 2018, 09:22 AM
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just answer a simple question. why let authority has the reason/need to freeze you? simple..... answer me.
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Feb 9 2018, 10:40 AM
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#20
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ok guys, why dont we focus on when we can trade again? it seems pointless since IRB already did what they did. I hope Luno learnt the lesson.
Now, can Luno give us update (daily if possible) on what they are doing to get back the MBB account or use a new bank account? any date? |
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