I had level 4 verification with Luno and for the last 10 days they have reset my account, forced me to re upload all the KYC photos and still they haven’t gotten around to reverifying me.

Their support is rubbish.

so , all this time u only use instant buy/sell?? 

means like u buying UT pay with 2% sales charge oledi................but risk lagi high than UT.............

Yes... but that's still 4% gone. 4% of RM 300000 is RM 12000 still. That's half a perodua axia per bitcoin loss.

Your investment gets burned.

💍 ✋ 🚀

If you're not running trading in Luno, keep money and coin in there for what? Just take out la.
A hardware wallet is not that expensive anyway.

I dont think Luno will go bankrupt.They got branches in UK and South Afrika.
I got RM when I sold my Btc within 2 days.I will buy again when price drop below 60k.
I still believe Btc will go up the next price halfing.

Hello,

Your RM remains in a Trustee account.
This is a strict requirement by the Securites Commission to ensure the safety of all Malaysian user's RM

I sadly can't link any hyperlinks here on Lowyat

But you can Google this title to read more about our Trustee account: "Luno has appointed AmBank as primary banker for its exchange in Malaysia"

Rest assured your RM will always be there for you to deposit/withdraw.

Hello,

Luno MY does not lend out any customer assets at all

Ross just left Luno. Not gonna expect replies from him.