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 Luno Malaysia, Your experience, reviews, thoughts

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YellowGeneration
post Feb 25 2018, 01:06 AM

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Junior Member
10 posts

Joined: Mar 2014


QUOTE(mrluno @ Feb 9 2018, 09:28 PM)
This is going to be frustrating, but we don't have an estimated date yet unfortunately. sad.gif (Also, we really don't want to give an estimated date and then fail to deliver). We will continue to push very hard with Maybank to have this reactivated.
Thank you for the word of support. I hope we can get it back before CNY too.
Thank you for this. We will continue trying our hardest with Maybank.
Actually Maybank has frozen the account, so you can't deposit money into it no matter how you try. Whether via App/Cash Deposit/Bank Transfer, it will show an error message.

Just to reassure -- even though the account is frozen, all your funds in it still remains safe and untouched.
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Why not just get another bank partner? If LHDN has really clear you then what's the problem?
YellowGeneration
post Jan 3 2020, 01:25 AM

New Member
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Junior Member
10 posts

Joined: Mar 2014


QUOTE(mrluno @ Dec 24 2019, 11:15 AM)
Hi Alexander, as stipulated in our terms and conditions, if you signed up via a referral code, you will not be entitled for the New Customer voucher on Shopee. I know that the RM 1 refunded to you is still unsatisfactory, however we've already raised your feedback with our engineering team to possibly look into removing unredeemed referral/promo codes that are associated with an account.
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MrLuno, i sign up at Luno since 2018 but forgot about it. I didnt deposit any money, nor do I verify anything or did any trading.
If i use my old account and verify now, am i considered new or old account? Can i qualify for the new account voucher RM15/30?

 

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