Was hoping for good new but still...... unresolved
Luno Malaysia, Your experience, reviews, thoughts
Luno Malaysia, Your experience, reviews, thoughts
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Mar 8 2018, 04:36 PM
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#1
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Senior Member
856 posts Joined: Jan 2008 |
Was hoping for good new but still...... unresolved
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May 7 2018, 04:47 PM
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#2
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Senior Member
856 posts Joined: Jan 2008 |
QUOTE(mrluno @ May 7 2018, 11:06 AM) Well, yeah -- the remaining funds are still safe in Maybank. (In case there's any doubt there, there are already few screenshots in this forum already showing funds received from Maybank under BitX Malaysia.). Hi i submitted a ticket ( Your ticket reference number is 433552) . When i re log again after awhile i notice i'm at level 0... when i try to submit my phone number to upgrade my level. it pops up as screen that number already registered . Any solution i can't get pass submit my phone number page However, as mentioned earlier -- Maybank is still using a slow, manual process. We can't rely on that method only to make payment for everyone (otherwise the waiting time could potentially run into months on end). Hence, we are also working with other partners to distribute funds. Hi! We're working hard to have deposits re-enabled. Don't have a time frame right now, but I hope to be back with good news asap. |
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May 19 2018, 01:52 PM
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#3
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Senior Member
856 posts Joined: Jan 2008 |
QUOTE(mrluno @ May 18 2018, 02:08 PM) Hi joylay -- we only need to report suspicious transactions. I don't recall specifically any threshold above certain amount to report, but the full document is publicly available here too: http://www.bnm.gov.my/index.php?ch=en_pres...n_press&ac=4628 Mr. Luno just did my first withdrawal around lunch time. How long will it take appear on my bank accountWith deposits -- we are working hard to enable this as soon as possible. Will make an announcement once this is ready. Thank you for your support! |
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May 19 2018, 06:57 PM
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#4
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856 posts Joined: Jan 2008 |
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May 21 2018, 10:29 AM
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#5
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856 posts Joined: Jan 2008 |
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May 25 2018, 07:03 PM
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#6
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856 posts Joined: Jan 2008 |
QUOTE(Gss2k @ May 25 2018, 02:40 PM) last week withdrawal still not yet process. send ticket but only get outdated generic message. slowness Hmm I cancelled my withdraw on weekends and start fresh on Monday morning. Process for 2 days , bank in on Wednesday for unknown reasons , weekend withdraw are pending |
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May 26 2018, 05:53 AM
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#7
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856 posts Joined: Jan 2008 |
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May 29 2018, 05:41 PM
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#8
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856 posts Joined: Jan 2008 |
QUOTE(Gss2k @ May 29 2018, 04:50 PM) Wah!!! 1 and a half week still no withdrawal and ticket to cancel withdrawal also no responds. you go tag mr luno or fb luno now ..... that strangeSad sad exchange, no customer service make me feel very stress. Feel like money hilang already. Better dont use for now, look like they have problems. |
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Jul 24 2018, 06:59 PM
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#9
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Senior Member
856 posts Joined: Jan 2008 |
QUOTE(mrluno @ Jul 24 2018, 04:43 PM) Hey, would love to give a time estimate, but unfortunately we can't due to a lot of factors out of our control. But we are working our hardest and trying our best on multiple angles. Will update everyone as soon as there's some good news. just place a withdrawal this tuesday morning . hope it will be trouble free experiencesYeah, withdrawals have been going on since a couple of months ago. |
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Jun 4 2019, 04:28 PM
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#10
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856 posts Joined: Jan 2008 |
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