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 Luno Malaysia, Your experience, reviews, thoughts

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Kerplunk
post Dec 20 2017, 03:25 PM

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Anyone hearing some news on luno and the local banks discussing measures with bank negara with regards to the anti money laundering act? Think they're targeting the big fish? Which we had more transparency on the cause of the 'technical issues.' hmm.gif
Kerplunk
post Dec 21 2017, 11:10 AM

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Realistically,how do u guys think this is going to end..i mean i don't see luno just closing off the malaysian market and heading for the hills. It's just that the amount of time their taking to resolve this is worrying and it translates to lost trades and opportunities..haizz
Kerplunk
post Dec 22 2017, 02:57 PM

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So it's confirmed,BNM has frozen luno's account?hmm wonder what sort of guidelines they're gonna come up to comply with the AMLA and stuff. What's most frustrating is their refusal to be transparent with us.

Just come up with a bloody deadline and propose steps that would be taken if they fail to meet it (refunds,etc). If they're having discussions with BNM,then do the responsible thing and let your clients know. I'd honestly be okay if they just came out and said 'give us 2 weeks,if all else fails we'll reinstate all your coins/funds and you can transfer them out as you wish.'

They're just making things worse by parroting that same 'have patience,we're trying to solve the issue,blablabla' statement that's being thrown about for like what,more than a week? Probably lost a lot of trust from their clients by now,and a lot of people will be itching to leave their platform the minute this is resolved.
Kerplunk
post Dec 22 2017, 03:30 PM

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So anyway i was digging through FB and found this comment from one of the luno malaysia pages. Not sure how true it is,but i guess at least it paints a slighty clearer picture as to what's apparently going on:-

"baru dapat info semalam. Isu luno dan maybank dah selasai. Tunggu luno announce dlm minggu ni. semua ok, back to normal. but need to fill an additional forms. what kind of forms I dont know."

Make of that what u will,but at least it's something i guess. Not as bad as i feared,in some ways.
Kerplunk
post Dec 22 2017, 05:13 PM

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QUOTE(keane04 @ Dec 22 2017, 03:48 PM)
what is the date of this comment?
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Posted 1 day ago hmm.gif
Kerplunk
post Dec 22 2017, 08:06 PM

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QUOTE(doraemonkiller @ Dec 22 2017, 07:58 PM)
can we deposit money on Luno bank account now?
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Please don't bro. You'll be tearing your hair out once it gets stuck in there
Kerplunk
post Dec 22 2017, 08:07 PM

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QUOTE(jack2 @ Dec 22 2017, 07:02 PM)
I have some source that BNM did not suspend Luno's bank account.

You sendiri think
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Ok,what did this source say about the whole situation then?
Kerplunk
post Dec 22 2017, 09:29 PM

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QUOTE(kbandito @ Dec 22 2017, 08:12 PM)
I saw an xbit Asia announcement that is quite similar, additional info declaration.

But hell I just need to cancel it to buy RM50k BTC.
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Hmm I'm not really in any rush,so i guess i have no choice but to wait it out i suppose.
Kerplunk
post Dec 28 2017, 04:36 PM

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Ok something strange just happened. My transaction went from processing to 'pending,' hence now i have a chance to cancel it. Should i just bail and go remitano?

Anyone else checked their transaction status lately?
Kerplunk
post Dec 28 2017, 05:19 PM

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QUOTE(shuffian @ Dec 28 2017, 04:40 PM)
you can cancel it anytime the money will be return back to your wallets, but i not sure for 4 or more digits, mine only 3 digit hehehehe
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If i'm not mistaken only pending transactions can be cancelled. Those with the 'processing' status can't.
Kerplunk
post Dec 28 2017, 05:22 PM

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QUOTE(keane04 @ Dec 28 2017, 05:10 PM)
mine always in "processing"

no way to cancel...

what is the exact time it shows pending? maybe there is window of change from processing to pending and to processing again.
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Just noticed it automatically changing to 'pending' this morning. It's remained that way ever since. Strange. Requested for withdrawal on the 12th by the way. It's been ages.
Kerplunk
post Jan 5 2018, 09:03 PM

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Anyone has any problems getting that darn verification code every time u try and sell eth or btc on remitano? I've tried countless times, the code comes through sweat.gif
Kerplunk
post Jan 6 2018, 03:01 PM

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QUOTE(yan7181 @ Jan 6 2018, 12:09 PM)
Yupe, I am selling just 0.64 ethereum only. But can't receive sms
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I tried so many times till i got notified that i've exceeded the maximum number of tries. Haihhh.

Strange thing is,my documents which were submitted took like 5 minutes to be approved and verified sweat.gif

Are u on maxis by any chance?maybe it's a network issue?
Kerplunk
post Jan 6 2018, 04:14 PM

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QUOTE(yan7181 @ Jan 6 2018, 03:09 PM)
yes, i am maxis.
same here maximum number of tries
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I suspect it might be a network issue then..sigh
Kerplunk
post Jan 6 2018, 10:57 PM

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QUOTE(yan7181 @ Jan 6 2018, 03:09 PM)
yes, i am maxis.
same here maximum number of tries
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Ok they posted a new update on their FB page. They acknowledged the sms verification issue and are working on it. Oh well. Just gotta wait i guess sad.gif
Kerplunk
post Jan 7 2018, 03:47 PM

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QUOTE(yan7181 @ Jan 6 2018, 11:17 PM)
thanks my friend.
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It's working now,finally got that code biggrin.gif
Kerplunk
post Jan 8 2018, 10:23 AM

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QUOTE(yan7181 @ Jan 7 2018, 03:58 PM)
yes, i also just verified my phone number, thank u
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No problem!managed to find a reliable buyer yesterday,i believe his nick was hreza66 or something,and it all went very smoothly.

Initiated the trade late at night (past midnight around 12.10) and it all took less than 10 minutes. Was a bit concerned about the timing (i.e if he was asleep or something,lol) but was pleasantly surprised how simple the system works. How's your experience so far? I'd gladly recommend remitano to anyone who's got their funds / currency stuck in luno.

Just be sure to check their reputation and records if u want extra peace of mind though. (If you're actively seeking buyers)

This post has been edited by Kerplunk: Jan 8 2018, 10:26 AM

 

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