Last month, January, I used my CIMB account for the first time to buy crypto on Luno via FPX.

Today I got a call from CIMB saying they got something to tell me and to verify my identity by saying the last 4 digits of my IC to them. I refused because these days so many scam calls. They say that's fine, but I need to call their official call center for details.

So I called CIMB's official call center and asked if anything wrong. They said I need to update my networth and income/job with them. I thought no big deal, so I just told them.

But for the past 18 years I've had my account with them, they never ever asked me to do that. I wonder if it was triggered by my FPX transaction with Luno?

In 2006-2007, yes. When first time opened I gave those details.
But I haven't been asked to give the details since then.
Just hope it's a coincidence that they need to update my employment information and not because I used them to buy Luno crypto.

Edit: In contrast my Maybank account has more Luno transactions since 2017 but Maybank has never contacted me about my job.

This post has been edited by Amaru: Feb 10 2025, 06:15 PM

Same. Maybank never asked me either.
Only happened with CIMB so far.