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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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tzh2001
post Sep 28 2017, 05:17 PM

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QUOTE(doremon @ Sep 28 2017, 04:47 PM)
Unless you got the RM129.00 unifi lite 10mbps version lah HEHEHE
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Unifi lite still bundle with Hypptv everywhere sweat.gif
tzh2001
post Nov 3 2017, 09:54 AM

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QUOTE(ghyeng @ Nov 3 2017, 09:27 AM)
Hello, is it possible to upgrade from Unifi Lite 10mbps rm129 (registered on August) to the Unifi Advanced 30mbps? Anyone done so?
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as per live chat CS, yes you can.
but only can done in TM Point currently
tzh2001
post Nov 6 2017, 10:01 AM

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QUOTE(math @ Nov 4 2017, 08:52 AM)
No change of equip and no visit from tm at all. Yes the contract is reset again for 2 years.
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without visit TM Point, how its done ohmy.gif
tzh2001
post Nov 21 2017, 11:58 AM

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QUOTE(DeadmanX @ Nov 21 2017, 11:56 AM)
Okay, called 100 to ask for RM139 yet again. CS said no port available. Asked if I could use my current port, but cannot since need to terminate 1st. Also, cannot ensure my port will be still be available after terminate as some ppl might be on the waiting list.

Living in Seremban is tough man. Well, at least I could call 100 to check the port. Unlike what I was told yesterday at TM Point, walk-in only WTF

Maybe I'll give 100 a call every single day.
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why don't you just find an agent to do it for you?
tzh2001
post Nov 21 2017, 12:03 PM

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QUOTE(DeadmanX @ Nov 21 2017, 11:59 AM)
Any downside if I do that?
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yes, you still have to go to TM point to terminate your current package/ account once installation for new account is done

tzh2001
post Nov 21 2017, 12:11 PM

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QUOTE(DeadmanX @ Nov 21 2017, 12:07 PM)
This can check ports also apparently
https://unifi.com.my/unifi-en/ijoin/check-coverage.page

It does shown no ports for me but few houses away can register. Doubt the agent will be able to do anything at this point...
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i thought you currently using unifi also ohmy.gif
if i not mistake, agent able to apply a new account if your current address already using unifi/ secure a port
tzh2001
post Nov 21 2017, 12:25 PM

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QUOTE(DeadmanX @ Nov 21 2017, 12:18 PM)
It's going to be a gamble. One of the reason I pick 139 instead of 159 because I prefer Ruby pack > Jumbo. Apparently, my current plan DO NOT HAVE any HyppTV pack except free. That's one reason and save RM20/month.
Yes, am using now but 100 say's at least 2 ports is available if you wanted to terminate and re-apply to ensure. Let's just say one is mine and another free port.
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don't listen to 100, they selling prata more than internet package vmad.gif
try to approach an agent & see if they can do or not
tzh2001
post Nov 22 2017, 11:28 AM

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QUOTE(cipan82 @ Nov 22 2017, 11:14 AM)
Yes they give me hypptv box..when i register at tm point they said its all rm139 only including hypptv
Now when i get the bill its excluding hypptv..its rm179
This is my 1st time registration tm unifi using my name.
I call again tm centre hotline..the tm customer service said rm139 is for internet only not include hypp tv..its separate..wtf? Hyyptv is mandatory
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can show service detail for internet part?
tzh2001
post Nov 22 2017, 11:37 AM

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QUOTE(cipan82 @ Nov 22 2017, 11:35 AM)
Already attached the bill email to me by tm at my post
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bottom part which showing date is missing sweat.gif
tzh2001
post Nov 22 2017, 11:49 AM

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QUOTE(cipan82 @ Nov 22 2017, 11:45 AM)
This one?
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Yes.
billing is correct, Internet RM169-60=RM109, Hypptv = RM30
so total is RM 139
tzh2001
post Nov 22 2017, 11:56 AM

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QUOTE(selinix @ Nov 22 2017, 11:55 AM)
i confirm with live chat and the say is just rm139 +6% gst monthly.. i wonder what went wrong with his billing ? haha
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nothing went wrong, tm billed correctly
tzh2001
post Nov 22 2017, 12:14 PM

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hypptv is billed separately since day 1 laugh.gif
tzh2001
post Nov 27 2017, 03:01 PM

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QUOTE(radiohear91 @ Nov 27 2017, 02:49 PM)
anyone here from lite 10mbps upgrade to 30mbps?

i just install 10mbps... register from july ago  cry.gif .. how to upgrade to 30mbps just for rm10?
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i waiting for upgrade too, registered on July also
called 100 last week & say i not eligible sad.gif

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