call 100 just now , ask when I received message
After checked , "your acc not offer for this promo"
might directly go tm point to check
Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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 Nov 17 2017, 12:58 PM
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#1
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Junior Member
86 posts Joined: May 2011 From: KEDAH  
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Nov 19 2017, 02:36 PM
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#2
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Junior Member
86 posts Joined: May 2011 From: KEDAH
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Call 100 on Friday for upgrade but unsuccessful.
Today try luck to tmpoint and upgrade successfully from 30 mbps to 50 mbps for RM 169. |
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Nov 22 2017, 12:36 PM
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#3
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Junior Member
86 posts Joined: May 2011 From: KEDAH
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Received upgrade to 50mbps ,my acc show 24months discount not perpetual discount » Click to show Spoiler - click again to hide... «
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Nov 22 2017, 12:42 PM
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#4
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Junior Member
86 posts Joined: May 2011 From: KEDAH
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QUOTE(soonwai @ Nov 22 2017, 12:40 PM) Is this the RM10 upgrade? Better call TM to clarify. Yes ,with Rm10 upgrade ,my plan now change to UniFi Advance Plus 50Mbps - RYE 2017 |
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Nov 22 2017, 01:43 PM
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#5
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Junior Member
86 posts Joined: May 2011 From: KEDAH
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QUOTE(enduser @ Nov 22 2017, 12:44 PM) login to your unifi portal chk what plan... bonanza/bonanza plus etc My plan now upgrade to UniFi Advance Plus 50Mbps - RYE 2017 macam2 plan ada  Call to 100 ,CS said the promotion price for 24months only ,monthly pay Rm140 instead of Rm169 for my plan... not make sense at all...So I just closed the call.. How come after upgrade the price lower? |
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Nov 22 2017, 01:56 PM
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#6
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Junior Member
86 posts Joined: May 2011 From: KEDAH
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QUOTE(soonwai @ Nov 22 2017, 01:50 PM) Very odd indeed, if go by my calculation, not sure if correct. No, I pay RM159 for 30mbps before upgrade 189 + Ruby 30 + Jumbo 60 - Discount 140 = 139 Were you paying RM189 for 30mbps before the upgrade? |
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Nov 24 2017, 12:31 PM
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#7
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Junior Member
86 posts Joined: May 2011 From: KEDAH
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QUOTE(enduser @ Nov 24 2017, 11:35 AM) i've call 100 on 17/11 at 12pm. Been informed to get rm200 discount with free call and jumbo pack only at rm189 monthly b4 gst. Am I the only one with 24momths discount after upgradeexisting package 30mbps with free upgrade to 50mbps without free call at rm179 before gst Today call 100 and live chat since morning ask them to do fast2 since my equipment no need to change  Immediately after that got sms 'order completed'  later check at portal got different item with what mention earlier UniFi Pro 100Mbps - RYE 2017 Standard Offering Allow All Residential Voice Basic - 1BB Voice - Call Line Identification Presentation (CLIP) Voice - Do Not Disturb Voice STD20 (Free) Aneka Pack Promo - 1 Month Free HyppTV Premium Channels HDMI Cable HyppTV Free HyppTV Everywhere HyppTV Everywhere Plan A (Promo) Jumbo Pack Promo Discount RM150 Promo Discount Perpetual so lodged another complaint. They say got wrongly key-in ..admitted the mistake and gonna rectified it. now gonna follow up until they rectified it . Thinking to make a report |
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