Why no more 50Mbps from TM? looks like got gap in package offered. 10, 30 & 100. Maybe they plan to introduce new package? Any internal info or rumor? hehe..
Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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 Aug 24 2017, 01:51 PM
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#1
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Junior Member
74 posts Joined: Mar 2005 From: Melaka   
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Nov 1 2017, 02:19 PM
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#2
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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wow. any reseller can apply this new bonanza package? I want to upgrade.
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Nov 1 2017, 05:13 PM
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#3
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74 posts Joined: Mar 2005 From: Melaka
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QUOTE(fkinmeng @ Nov 1 2017, 05:09 PM) just call tm, the CS asked me to walk in tm point to change. Tm cs already aware of this plan? Means we can apply it now? Or need wait until official launch?anyone has experience in asking tm point to change all equipments to new?  |
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Nov 2 2017, 10:02 AM
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#4
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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Do you change the equipment? If you change it previously during upgrading it will trigger new contract.
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Nov 2 2017, 05:42 PM
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#5
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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to be safe, I suggest apply new line first. After installed then only terminate the old one. So you don't have any service interruption period and also potential risk of port snatched up by others.
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Nov 3 2017, 08:53 AM
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#6
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74 posts Joined: Mar 2005 From: Melaka
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QUOTE(kop2299 @ Nov 2 2017, 07:48 PM) Can install 2 line at same condo unit? QUOTE(askm @ Nov 2 2017, 09:23 PM) During the switching period, Is possible to apply 2 lines same package same address and same name in the landed house? 2 lines confirmed can. If i'm not mistaken up to 4 lines can be install at 1 address. |
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Nov 3 2017, 12:29 PM
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#7
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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Wow. That was fast from TM. I applied yesterday at TMPoint. Just received sms from TM that order had been completed. I checked at unifi already new package.
For your info I applied upgrade from 30 to 100Mbps. No visit from them. Just suddenly received sms. Later after return home I will check whether upgraded or not. Attached thumbnail(s) 
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Nov 3 2017, 01:40 PM
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#8
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(fkinmeng @ Nov 3 2017, 01:17 PM) means you from 30mbps then applied for bonanza 100mbps? Yes. You can refer to my picture shows 100mbps bonanza package. |
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Nov 3 2017, 02:03 PM
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#9
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(fkinmeng @ Nov 3 2017, 01:50 PM) were you under contract? which tm point you go? I went to TM melaka. They said alrdy received application since 1hb nov. Yes im still under contract.yesterday i went, they can't change my plan from vip 10 to advance 30, say system not ready. tipu me ke?  |
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Nov 3 2017, 08:15 PM
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#10
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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done upgraded to bonanza package.
 Attached thumbnail(s) 
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Nov 4 2017, 08:52 AM
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#11
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(XeactorZ @ Nov 3 2017, 08:54 PM) got change new equipment? No change of equip and no visit from tm at all. Yes the contract is reset again for 2 years.and renew 2 year contract right? |
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Nov 4 2017, 12:37 PM
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#12
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(XeactorZ @ Nov 4 2017, 11:20 AM) but I read someone mention before, if contract had been renew why they don't change the equip for you Because my equip already latest. Installed on last April. The contract renew, but need take note also my equip waranty also extended following this upgrade period. |
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Nov 6 2017, 05:36 PM
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#13
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(tzh2001 @ Nov 6 2017, 10:01 AM) without visit TM Point, how its done I visit tmpoint mention upgrade to bonanza. Less than 24 hours it had been upgraded. I just received sms. No technician visit or change of equipment. |
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Nov 7 2017, 06:17 PM
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#14
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(JayChouYEE @ Nov 6 2017, 09:55 PM) what is the plan before upgrade and after upgrade? 30Mbps to 100Mbps QUOTE(borgyang @ Nov 6 2017, 10:35 PM) From my UniFi account dashboard, it doesn't show "UniFi Advance 30Mbps - Bonanza Campaign". Is your dashboard showing the same as well? Kinda afraid next month bill come RM199 instead of RM139 It shows "Unifi Pro 100Mbps - Bonanza Campaign" [attachmentid=9308033] Attached thumbnail(s) 
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Nov 9 2017, 08:42 AM
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#15
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(twL @ Nov 8 2017, 11:30 PM) Yes, after searching on unifi.my, the system in unifi.com.my is not so updated. My unifi last time only able to check coverage in the website 3 months after I installed the unifi. I applied with agent as soon as TM contractor finished setup the box outside my home. LOL. So if agent said can apply means you in coverage already ! They have the most recent updated coverage list. I got this number, but it transferred me to wrong department, end up waiting too long over 6 minutes, and I cancel the call, no patient to wait for. Jz now I hv talked via Live Chat, the representative said after the order complete, I cant migrate or downgrade the plan, so in this situation, I have to visit the TM Point to do the order cancel & resubmit the new application with Unifi Bonanza RM139, tomorrow early morning after I send my wife to work, I will straight to TM Point, hopefully everything can be done on my prefer way, even the service ID & phone number as well. But I jz curious, since they can complete my order, why Im still unable to check my address coverage via unifi.my? The list are not same as their staff system one?  |
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Nov 16 2017, 01:23 PM
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#16
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(izputra @ Nov 16 2017, 11:48 AM) Did anyone received this upgrade offer from SMS? Quite a tempting offer if it is true Basically it is Bonanza package offer.[attachmentid=9341759] 10Mbps RM129 --> 30Mbps RM139 (Bonanza package) 30Mbps RM179 --> 50Mbps RM189 (Bonanza package) 50Mbps RM229 --> 100Mbps RM239 (Bonanza package) Anyway, previous Thank you surprise is better than Bonanza. Current Bonanza still costlier by RM10 if compare to thank you surprise (upgraded). hehe. |
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Nov 16 2017, 01:48 PM
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#17
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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I don't think this offer applicable to previous promotion(Non standard such as thank you surprise upgraded or Bonanza package).
Anyway, you might confirm with TM Point. But my personal opinion it is for official standard pkg only. |
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Nov 28 2017, 12:12 PM
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#18
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(Icehart @ Nov 27 2017, 06:26 PM) I think next channel will be Consumer Tribunal. Go go report. I also paying 239+GST for my 100Mbps bonanza. Anyone on 100Mbps plan that has successfully get a discount or price adjustment please let me know (Those who 50Mbps originally upgraded to 100Mbps or 100Mbps original).  QUOTE(kebeckham7 @ Nov 27 2017, 07:34 PM) I think you still have better price than me....being paying from the start of unifi pro plan introduce for RM316 with aneka and free 600minutes call....I have storm both live chat and 100. all got in silent when I ask do you think its fair for us unifi pro users threated like this. I know I shouldn't take my rage at them. anyone from unifi pro plan already go to the tm point asking for better offer? I feel you bro. We paying more but no Jumbo pack also. At least you have the free call. This post has been edited by math: Nov 28 2017, 12:13 PM |
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Nov 28 2017, 05:34 PM
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#19
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(kebeckham7 @ Nov 28 2017, 02:55 PM) free call but paying full, if u add 20 ringgit Free call to your account , your bill is still cheaper than me LOL. you are right also.. what to do.. Fail marketing plan by TM. Simply make so many promotion without consider existing user. xD |
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Nov 30 2017, 12:40 PM
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#20
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Junior Member
74 posts Joined: Mar 2005 From: Melaka
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QUOTE(lyc1982 @ Nov 30 2017, 08:31 AM) router is tp-link ac1200 my router is ac68u and using iPhone X.my location in miri and i have to use kota kinabalu server to get this high speed result...miri server produces worser result...not sure why 50-90...inconsistent My 2.4GHz WiFi max i could get is around 60Mbps only No issue for 5GHz WiFi stable at 100++ Mbps. note: I use Auto setting for WiFi. No other Wifi around my house. Only mine. |
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