Anyone receive calls from third party promoting maxis to replace unifi line? With assurance of zero downtime

This post has been edited by crusher: Oct 10 2017, 10:44 AM

Went to TM point. So many people are asking to downgrade for cheaper price and different people has different solution and answers.

Found out mine under thank you upgrade contract was refreshed from Oct 2017 onwards.

Wtf tm

Guys, what to do when you are relocating to new place and does not have coverage/port yet? (My area has coverage but based on street name does not have) I was told to terminate my unifi..

Problem is it should be within coevrage & I dont see any reason of not installing the port other than the worker did not take the initiative to start the work. Why is it within coverage as my area came in phase by phase and so far all have coverage. And they only start to ACT when accumulated enough requests based on 'demand list'. In short, as my unifi is without contract so its easy for them to brush my request off till the demand list start to build up on certain amount.

Lodged a complaint report to their management as what the 100 staff told me. If did not get resolve within 7 days will escalate to SKMM / CFM. Thank goodness I kept all the livechat conversation.

In fact, the row behind my house has unifi to use as they are using the ports from earlier phase. Not really newly developed but already more than 5 years? Just different phase.

Guys,

I am using Thank you Surprise RM 189 50mbps now. What is the difference as the Bonanza RM189 50mbps package?

TM informed me otherwise, saying its the same. Did u clarify with them before? So confusing

Did you manage to remove the hypptv? I think we can save more from there

Guys, what do u use VPN with unifi for? I mean the main purpose to go pirate web for download?

Guys, anyone manage rebate when request for relocation but no port, after few months they only manage to install?

Bill running but connection of unifi will be disconnect for router and modem. Will make payment until installation done. But didnt use the service due to relocation takes time, thats why request for rebate

Guys, anyone have same experience as me?

Contracted ended, relocation done. Technician changed new modem, router and phone for me.

But now asked me snapped photo of my old equipements for them.

Will I be charge? Technician says no. But i doubt so cos no more contract