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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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cipan82
post Nov 15 2017, 08:32 PM

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QUOTE(soonwai @ Nov 15 2017, 09:57 AM)
I asked my cousin just now, also new house and underground conduit already built-in but with no fibre cable. TM charged him also but he only paid RM100 straight to the installer. Unofficially if you know what I mean. brows.gif  Your installer didn't offer you that? Did he give you a receipt? Cause normally official installation charges goes into your upcoming UniFi bill.
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I just install unifi last week,30mbps bonanza. My house also new,underground conduit already built in but with no fibre cable. They pull the fibre cable from the unifi station across the road in front of my house. About 20meter i think. Free of charge.
Maybe u kena conned dgn installer tongue.gif

cipan82
post Nov 22 2017, 06:37 AM

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I sign up for unifi bonanza 30mbps...RM139
TM just send me bill..total is unifi RM139+hypptv RM30+6%GST
=RM179, if like that same la without promo also RM179...wtf

I thought the RM139 30Mbps unifi is inclusive with hypptv? The TM point never tell me about the hypptv fees, he just said total is RM139/month
Can i cancel the hypptv? I dont use the hypptv
cipan82
post Nov 22 2017, 11:14 AM

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QUOTE(MGM @ Nov 22 2017, 07:13 AM)
Were u given the HyppTV tvbox?
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Yes they give me hypptv box..when i register at tm point they said its all rm139 only including hypptv
Now when i get the bill its excluding hypptv..its rm179
This is my 1st time registration tm unifi using my name.
I call again tm centre hotline..the tm customer service said rm139 is for internet only not include hypp tv..its separate..wtf? Hyyptv is mandatory

This post has been edited by cipan82: Nov 22 2017, 12:03 PM
cipan82
post Nov 22 2017, 11:27 AM

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QUOTE(hiha123 @ Nov 22 2017, 11:17 AM)
wtf,see like that who take the bonanza kena tipu lol....
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Tu la..ini mmg 🐷🐖🐷🐖
If i know earlier..better take maxis 30mbps..rm139..no need hypptv..lol

This post has been edited by cipan82: Nov 22 2017, 11:29 AM
cipan82
post Nov 22 2017, 11:35 AM

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QUOTE(tzh2001 @ Nov 22 2017, 11:28 AM)
can show service detail for internet part?
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Already attached the bill email to me by tm at my post
cipan82
post Nov 22 2017, 11:45 AM

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QUOTE(tzh2001 @ Nov 22 2017, 11:37 AM)
bottom part which showing date is missing sweat.gif
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This one?


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cipan82
post Nov 22 2017, 12:06 PM

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QUOTE(tzh2001 @ Nov 22 2017, 11:49 AM)
Yes.
billing is correct, Internet RM169-60=RM109, Hypptv = RM30
so total is RM 139
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But the bill show different..look like separate hypptv
Is it really rm139?
Please help me im confuse now..hu2


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cipan82
post Nov 22 2017, 12:07 PM

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QUOTE(tomastan4134 @ Nov 22 2017, 11:54 AM)
this your account state is bonanza campaign?

like photo below.
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Yes im sign up for tm unifi 30mbps bonanza rm139/month
First time sign up for tm unifi
cipan82
post Nov 22 2017, 12:14 PM

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QUOTE(Eden0424 @ Nov 22 2017, 12:11 PM)
Look at the "page 4 of 6"

7/11/2017 to 15/11/2017 > this one is the prorata charge.

16/11/2017 to 15/12/2017 > this one is your bonanza package.

Same goes to the hypptv pack.

So, it's RM 109 for internet + RM 30 for you hypptv = RM139 without gst.

It's correct.
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Owh thanx.. but why total amount to pay is RM200.10
I hv no outstanding..im first time using tm..
Thanx
cipan82
post Nov 22 2017, 12:26 PM

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Owh ok...sorry for misunderstanding..my bad..im noobs..1st time using unifi..haha
Thanx for clarification

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