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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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EroS
post Aug 10 2017, 04:45 PM

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Huhuhu.. Got an sms from TM. Finally got my free upgrade. thumbup.gif thumbup.gif

Can't wait to go home & test.
EroS
post Nov 1 2017, 02:19 PM

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Recently just got the free upgrade from 30 to 50.

It is possible to downgrade back to UniFi Advance 30Mbps - Bonanza Campaign since its cheaper?
EroS
post Nov 1 2017, 02:54 PM

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QUOTE(tomastan4134 @ Nov 1 2017, 02:30 PM)
the 2 year contract is to secure you cannot terminate.  if you want terminate it.  u need to pay that penalty. 

normally upgrade dont affect the contract.   

we are give them more money to earn.  who dont want more money ?  LOL
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I'm planning to downgrade from 50 to 30.

Currently paying RM189 for 50mb, if possible to downgrade to 30 @RM139, I could save a lot.
EroS
post Nov 1 2017, 02:57 PM

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QUOTE(edan1979 @ Nov 1 2017, 02:55 PM)
if you are off contract then go on... if still in contract prepare to pay for the penalty.
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Ahh.. After the free upgrade, TM renewed my contract. cry.gif
EroS
post Nov 2 2017, 09:36 AM

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QUOTE(fruitie @ Nov 2 2017, 09:20 AM)
No, it's not renewed during free upgrade.
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That's weird. Why mine is renewed? hmm.gif
EroS
post Nov 2 2017, 09:47 AM

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QUOTE(nuvi @ Nov 2 2017, 09:42 AM)
Service Start Date is contract renewal? Not just informing when you start using it?
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I am not sure as well. Need some enlightenment.


EroS
post Nov 2 2017, 10:24 AM

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QUOTE(nuvi @ Nov 2 2017, 09:55 AM)
Many here say not renewed. And I remember reading at the TM thank you surprise website saying there's no contract renewal.
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I remember reading that as well. That's why I'm wondering what service start date is. hmm.gif

QUOTE(math @ Nov 2 2017, 10:02 AM)
Do you change the equipment? If you change it previously during upgrading it will trigger new contract.
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If you're referring to my post.

Nope, My equipment never change before.
There was one time I had request change the btu was when it was struck by lighting 1 week after install (vip10 package) (I think was in 2012)

QUOTE(LeonTan @ Nov 2 2017, 10:21 AM)
yours is under thank you campaign (free upgrade) which no contract renew

that date is most probably to let you know there is changes only
if you are very worried, just contact 100
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Ahh.. I see. Thanks
So it's possible if I were to request for the bonanza downgrade?

This post has been edited by EroS: Nov 2 2017, 10:26 AM
EroS
post Nov 2 2017, 10:46 AM

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QUOTE(fruitie @ Nov 2 2017, 10:34 AM)
That's not contract renewal date. You can always call CS to confirm your date and confirm not this one. smile.gif
My contract was refreshed when I got my Advance 30 in July 2015, complained to MCMC for unfair treatment in Oct 2015. Price was reduced and contract refreshed again in Oct 2015.

I wanted to terminate my UniFi this year (around April) and asked when my contract will finish, he mentioned Oct 2017 but I didn't proceed and relocated it to my sister's house now. My free upgrade was in Feb 2017. smile.gif
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Thanks frutie & everyone that replied to my post. notworthy.gif notworthy.gif


EroS
post Nov 23 2017, 04:26 PM

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Is it possible to cancel free calls to get cheaper price?
EroS
post Nov 23 2017, 04:43 PM

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QUOTE(yeelong @ Nov 23 2017, 04:29 PM)
Nope, it comes with totally package. cancelled one of those will result of cancellation
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OK. Thanks.

Was thinking if can cancel free calls then can save like RM 10-20 monthly. (Currently paying RM 189 for 30mb)
See how end of the year goes. Will probably downgrade to unifi lite.
EroS
post Nov 23 2017, 04:49 PM

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QUOTE(momuchi @ Nov 23 2017, 04:48 PM)
hahaha free call TM to TM, not worth.. biggrin.gif
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I don't even remember where I kept the phone already. I'm one of the original vip5 subs. laugh.gif laugh.gif
EroS
post Dec 7 2017, 01:58 PM

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QUOTE(^Ware^wolf @ Dec 7 2017, 01:24 PM)
tried to terminate the unifi contract which is suppose to be end of contract .... they renewed my contract after Free speed upgrade ?
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Mine also showing the same thing.

21 months remaining. WTF shocking.gif I thought it's free upgrade without contract renewal.
EroS
post Dec 7 2017, 02:00 PM

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QUOTE(audiocool @ Dec 7 2017, 01:45 PM)
How you access to that page ?  Can't see this option.
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Click the gear in you unifi account -> Account -> scroll down & click cancel service subscription.
EroS
post Dec 7 2017, 02:09 PM

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QUOTE(OKLY @ Dec 7 2017, 02:01 PM)
Yes, as far as I know there shouldn’t be any contract renewal for the Thank You Surprise upgrade. Perhaps can try contacting TM and ask how many months contract left for your account just to test them, if they tell you the same thing as what you see in unifi portal then can make a complaint already.
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Thanks.

QUOTE(^Ware^wolf @ Dec 7 2017, 02:07 PM)
contacted TM thru twitter... contract ended according to them on Oct2017....luckily  tongue.gif
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Ahh.. Can contact them through Twitter. I'll give it a shot. Thanks
EroS
post Dec 7 2017, 03:18 PM

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Just confirmed from live chat.

My contract already ended last month. *phew*
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