in this case, you need to pay RM53 for technician's visiting?

Unifi just call call me new install of unifi 30mb for rm139, the pack they gave me jumbo pack lite, why you guys have ruby pack n jumbo pack together. Can i complain.

Yours new install ours upgrade from Unifi Lite to Advance.

I upgrade from streamyx 8mb to unifi 30

I upgrade from streamyx 8mb to unifi 30

Upgrade from streamyx don include jumbo and ruby. Just free channels and selection of any one of the package offered.

Anyone have this issue? When ever gateway not same as ip address, connection will drop. Need to disconnect and connect again then internet will back to normal speed.

Problem is it should be within coevrage & I dont see any reason of not installing the port other than the worker did not take the initiative to start the work. Why is it within coverage as my area came in phase by phase and so far all have coverage. And they only start to ACT when accumulated enough requests based on 'demand list'. In short, as my unifi is without contract so its easy for them to brush my request off till the demand list start to build up on certain amount.

Lodged a complaint report to their management as what the 100 staff told me. If did not get resolve within 7 days will escalate to SKMM / CFM. Thank goodness I kept all the livechat conversation.

Well, what to do.. Sounds like you are moving into a newly developed area? If so, it explains the wait till enough requests come in before they come and install more ports. In addition, you could pressure the dev company too into making TM come install faster. Else, gonna be a long waiting time for ports.

btfan, vez, chaos32, Neptern

Update to my UNIFI 100mbps issue:

TM came to my house and they noticed that i'm using Asus AC68U instead of TPLINK hence they don't know how to check the optimum setting, but they told me if for TPLINK we need to disable "NAT boost", i found for Asus below is that setting:



Also, the technician called their server side department to reset my 100mbps profile, they suspect the profile is not applied properly.

I have been using same IP for almost 48 hours and done almost 150GB BT so far speed still maintain at 110mbps. 
So for those using Asus and having same issue, please check whether you have "NAT Acceleration" enabled.

btfan, vez, chaos32, Neptern

Update to my UNIFI 100mbps issue:

TM came to my house and they noticed that i'm using Asus AC68U instead of TPLINK hence they don't know how to check the optimum setting, but they told me if for TPLINK we need to disable "NAT boost", i found for Asus below is that setting:



Also, the technician called their server side department to reset my 100mbps profile, they suspect the profile is not applied properly.

I have been using same IP for almost 48 hours and done almost 150GB BT so far speed still maintain at 110mbps. 
So for those using Asus and having same issue, please check whether you have "NAT Acceleration" enabled.

which mean need to "Disable" NAT ACCELERATTION ??

Hi all,

I have two(2) question.

1. Is it the promo Unifi extended? i mean RM 129 + RM 10 can get 30mbps D and 10 mbps U.

If extended till what date? 15 January 2018?

2. I already have unifi edu lite RM 99 at my house (using my brother student id), can i relocate the unifi lite to my mother shop?

Update:
No Point going to TM point to change or ammend your 100 mbps package as YRP 100 package no longer available in their system as it has been secretly taken out based on my experience in checking with TM point Maluri, TM point Wangsa Maju & TM point Setapak today.

Best way is to log a report with TM via phone and log a MCMC case with reference to TM report number.

is it normal for the tmnut to take back the router if they see your using your own?