Yeah, very grateful right now.

I was paying RM179 (w/o GST) for 50M and got upgraded to RYE2017 100M for RM10 on 28th Nov. Just got my bill RM199.33 (w/o GST) and RM211.29 (w GST). No charges on normal phone calls.

So any idea what's wrong with this calculation? I thought the figures due to pro-rata, should be between RM179 to RM189 (w/o GST) right? Or do i need to make advance payment due to the upgrade? I am not a new Unifi subscriber.

Thanks for the update

Yes, if you received SMS.
I upgraded mine via 100.

You still need to pay full RM 189 for next month.
Pro-rated+full month. You can see the duration in statement.

This post has been edited by fruitie: Dec 28 2017, 04:57 PM

just email MCMC after TM reply say not available this afternoon.. hopefully can get RM 179/189

Thanks for the input but I still don't understand the calculation.
Let's exclude any GST for easier calculation.

I already paid RM179 last cycle as advance payment for this current cycle. The pro-rated difference, since I am using RYE in the "middle' of the cycle, will be no more than RM10. Even if I started using it, the difference is only at RM10.

So at the maximum, the amount i need to pay is RM10 (pro-rated) +RM189 (full month for next cycle's advance payment). This turns out to be at most RM199. So what does this RM0.33 comes from?

Once again, i am quoting figures without GST included.

Just got my 100mbps today.

Yes... similar result like yours.

Tm supplied tplink 1200.

Ethernet, no sweat... 105mbps.

Wifi 5ghz... 95 at 10ft, 85 at 30ft, 75 at 50ft.

Wifi 2.4ghz... crap...25 to 50 only.

My old asus rtn12hp can do better on wifi 2.4ghz, but only 95 with ethernet.



Will consider new router...

Anyone using asus ac1300uhp... good enough for wifi 2.4ghz?

I got a few old devices that can only run on this freq, wifi.

This post has been edited by AVFAN: Dec 28 2017, 05:47 PM

Share your statement here for us to see.

You just divide RM10 by 30 days and time the day where your service activated until the end of the prorated month and plus with your RM189.then after gst, u will get the same amount per statement.because the prorated come during the service activated.correct me if I am wrong.

i wonder why u cannot get full speed on 2.4ghz. i can get 100mbps on the first floor and up to 75 mbps at the second floor



Attached thumbnail(s)

Wifi 2.4ghz?
What router?

2.4GHz is well known for its congestion and interference from other devices and it is no surprise that you can’t reach full speed.

See here: https://www.howtogeek.com/222249/whats-the-...should-you-use/

Lucky you. You must be at a place where the wireless network is less congested and have no interference from other wireless devices.

Not sure if he is on 2.4GHz, but he is using C1200, from the screenshot he posted.

Dont forget, pro-rate actually for Jumbo Pack RM60 if before no jumbo pack. New HSI pro-rate charge already covered by previous old HSI charge and some more pro-rate RM10

sounds like cap followed by auto throttle based on the description

did they change from unlimited to a monthly data cap prior to throttling or something?







This post has been edited by Moogle Stiltzkin: Dec 28 2017, 07:21 PM

Thanks not sure I received the sms or not but my sister called and I am entitled for the upgrade? Does it come with jumbo pack? Coz my sister only rmb she mentioned about ruby. Mine is from 50 to 100 rm179 to 189.
Will they also change the router for me? Currently using the dlink cone shaped router.

Im afraid not. That router already capable to handle more than 100Mbps connection (gigabit port).

i think they will likely to only implement (or should say enforce since it is already in the clauses) the quota system if there is congestion or too many subscribers.

tm staff promise will give me reply on yesterday about my mcmc complain under the unfair practise didnt turn up. lol. shall I lodge another complain?

Thanks.