May I know how did you get the following items:
- Voice Premium Calls (Barring IDD Call + 600)
- InfoBlast
- Residential Internet Security
- Online Guard Plus

What's this 'Voice Premium Calls (Barring IDD Call + 600)' for?

I thought his pack is worth:
RM 299 + RM30 (HyppTV) + RM60 = RM389?
His STD20 is free.
(once his account is corrected, he should be getting RM200 discount = RM150 promo discount + RM50 special discount)

Sorry but I beg to differ. My dashboard has the following:
Promo Discount RM150
Promo Discount Perpetual
UniFi Special Discount RM50

I believe soonwai will get the same once his dashboard is fixed.
I doubt his would be Promo Discount RM200.
(he will still get RM200 in total for discount).

That post also mentioned that SAVE discount cannot co-exist with the promo discount.
Despite some differences here and there, that post is very informational and really enlightening.
Let us share more of such info.

Similar to most of us, I believe.

I think TM has many special cases

What's your speed and package now?
Your RM per Mb is much lower?

Did you ask whether the RM50 discount is perpetual?

All is good. Both your modem and router models support 100mbps


This post has been edited by toffy: Dec 4 2017, 01:57 PM

I have been wondering these few days.
Shouldn't TM also add in a line item called 'Unifi Special Discount Perpetual'?
The 'Promo Discount Perpetual' seems to give an impression that the perpetual discount applies to 'Promo Discount RM150', but not the Rm50 discount.

I read somewhere that 'Voice Premium Calls (Barring IDD Calls +600)' = Allows the user to restrict outgoing IDD calls and 600 numbers. Not really sure what these 600 numbers are since I don't have this line item.

Free upgrade? From what speed to what speed?

Sounds good but are you sure about this? I am hoping it is written somewhere on their website

I am not an expert but I think that since your given Unifi phone is connected to the modem using digital connection instead of analog, you are actually using VoIP. So this means that this option just allow you to configure calls to be forwarded from your 'VoIP' phone.

The 'complaint report' is actually your request for upgrade.
RM199 after the RM10 top-up to 100mbps?

Great info.
AFAIK, 1800 is toll-free.
Some telcos (like Celcom) offers unlimited local calls as part of the mobile plan package but it doesn't cover 1800 numbers. This means usual charges are applied if you call 1800 from a Celcom line. So in this case, 1800 is considered non-toll-free?

This post has been edited by toffy: Dec 4 2017, 07:26 PM

I read that Celcom is different. All local calls are free except for all these numbers which include 1300, 1800, 100 (which wouldn't work on Celcom line), TNB etc.

Congrats

You previous speed was 30mbps. Were you supposed to get a free upgrade to 50mbps before you request the 100mbps RM10 upgrade?

This post has been edited by toffy: Dec 5 2017, 01:36 AM

No takers from them?
Probably they have very deep pockets to spend on mobile data plan instead of Unifi?
Or these folks busy doing business or travelling overseas now la lol

So they not coming today?

Sorry to hear that. Well, hope they come tomorrow. I know the pain of waiting.
Keep us posted

That's roughly the price. How big is your house?

This post has been edited by toffy: Dec 5 2017, 05:27 PM

Updated:
If you call from TM line, 100 is free. You could call 100 from non-TM line but it is chargeable. As for me, I have free calls on my mobile plan that excludes 100 as a free number. So I have to call a non-tollfree number as a replacement for 100.

That depends on how old your modem is and whether it supports the speed you are upgrading to.
Mine is less than a year and it supports the upgraded speed.
So I didn't get any new stuff.

That depends on what you use it for. If you are a heavy gamer or download a lots of stuff, then there are differences but it is still limited by the bandwidth and connection to that server (among other things like traffic etc) especially overseas servers. If not, then you won't feel much difference.

Mine also single digit and I have been using TM stock routers, and on wireless connection like yours

This post has been edited by toffy: Dec 5 2017, 11:43 PM

You are right. Sorry, I got it mixed up haha. I could call 100 but it won't be tollfree on my mobile line.

I noticed that some of you have Wifi for StreamyxZone in your Unifi portal/dashboard. How to get this?

This post has been edited by toffy: Dec 6 2017, 05:37 PM

I think quite a number of us do not have this discount shown on the portal after the upgrade, and it will only appear after we make a report. I got mine about 1-2 days after the report was made.

If you are buying on your own instead of getting this model from TM, why not buy a better model?

This post has been edited by toffy: Dec 10 2017, 01:26 AM

This means, in order to get 100Mbps, the phone needs to use 5Ghz? Can 2.4Ghz allows the phone to achieve 100Mbps?

I am curious about these too and also tried to get answers using a couple of threads several pages back but not solid advise yet. I also tried TM Point but they confused it with the RG (router gateway).

Ah, it makes sense now. Thanks!

AFAIK, TM's HyppTV box (called the Set Top Box or STB) has to be connected using cable (via port 4 on your router) in order to watch HyppTV on your TV. This is by default.
The box could still connect to your Wifi but that is for browsing the internet using your TV.
I read that someone configured it to watch HyppTV using wifi but I have not tried it myself and I am not sure if it still works:
https://forum.lowyat.net/topic/3790881/all

If the above fails, then you could either use a LAN cable or purchase a pair of Powerlines. LAN cable is cheaper but it is messy if you do it yourself. I know someone paid around RM100 just to install the cable and pinned it on the wall. If you want it hidden on the wall, that would be more expensive. Some do charge by the length of the cable too.

Powerlines will cause you less headache provided your house is not using 3 phases electricity and the lines are in good condition.

I was paying RM179 (w/o GST) for 50M and got upgraded to RYE2017 100M for RM10 on 28th Nov. Just got my bill RM199.33 (w/o GST) and RM211.29 (w GST). No charges on normal phone calls.

So any idea what's wrong with this calculation? I thought the figures due to pro-rata, should be between RM179 to RM189 (w/o GST) right? Or do i need to make advance payment due to the upgrade? I am not a new Unifi subscriber.