TM Point at Quill City Mall, Kuala Lumpur
*just double confirmed with TM staff via live chat, mine just upgraded to Advance 30 mbps bonanza campaign

speedtest fresh from oven

good luck
btw did you receive any sms from them that order ID XXXXXX had been completed?
who knows? As the staff told me that will call us before proceed
But their service really sucks, previously from VIP 10 (both 10 mbps download & upload > Unifi Lite 10 mbps download & 5 mbps upload > Advance 30 mbps bonanza campaign)
in 3 days I use 3 different plan, excellent service from them
surprisingly they doing their job well, luckily upgraded today, if not I will non stop disturbing them via live chat and report

hi, i'm oso usj area, any specific person to look for at TM point taipan?
so ur contract renewed or remain not in contract? thx

i wonder whether i should request for new equipment 

that's is why no point upgrading, better register new one, can get new equipment and agent also can give free things

finally ask my sister to register the unifi account
won't even receive the SMS for the TAC number
force to use Internet Explorer 11 to only chat with them, other 3 browser (chrome, firefox and edge not working at all)
but mine looks like different, under residential voice only showing my home number

Bonanza Deal for Streamyx has been called out.LOL.

fkinmeng

Finally it's my turn, just got my UniFi ID for 30Mbps Bonanza Campaign through email. 

Yesterday I went to TMPoint and the lady was convincing me to convert my RM149 to RM139 rather than apply a new one (my intention) and then cancel the old one. I mentioned it's because I want a replacement router, so she said the new contract will also renew 1 year warranty for router, so pandai pandai la.

My router actually IS giving issue, but on and off only (cannot access the admin page). Any advise on how to ensure it will have issue when the technician come?

Hi,

I'm on a 50 MBPS package.

After the upgrade, my speed has never exceeded 20 MBPS..always 15-19 liddat.

I'm using the old router provided by TM, really old...like more than 10 years old haha.

I bet this is the problem, signal weak and not getting a satisfactory speed, stream will buffer a lot.

So, can you guys suggest me a good and affordable router, at least better than the one Unifi gave.

I'm not a network geek so I prefer an easy setup and forget.

Btw, my house is landed single storey, will need 1 for this and next month move to a 5th floor apartment, hope can use same one and does what it's supposed to do.

Thanks.

Router issue.

U try enter google dns to test.

Also free Viu & BBC Player. Not bad altogether.

Okay, I just gone back from TM Point (Seremban FYI)
-Bonanza Campaign > for new user
-I'm an existing VIP10 (RM149) *no longer in contract* and I can't migrate to 30mbps (RM139)
-add RM10/month (Bonanza Plus) will get 30mbps (RM159) but there's a catch (prices will revert back after 2 years, which means full price after that) That's what she told if I wanted 30mbps. But, I did not shown her the SMS I got earlier about RM10/month. This is truly contradict with what I'd learn through Live Chat/100 (RM159 will stay the same even after 2 years) Maybe only those got the SMS will get same price after two years while those don't will revert back after 2 years? I don't pry further since I'm not interested in getting RM159 anyway.

So, I wanted to terminate my current plan and take Bonanza RM139 instead. Because I prefer Ruby Pack > Jumbo Pack. And I was shown "no port available for my area" This is pretty stupid, honestly, isn't what I'd been using is a port itself? Can't I just continue using my port?

What a turn off, no mood to ask any other question after that. Was tell to walk-in again to check if there's new port later and that's the only way to check. I have till the end of this year to check because Bonanza Campaign ends on 31st December 2017.

That's all for now, guess I'll walk-in again next week to try my luck. Going to ask further next time.

this is my unifi website dashboard screenshot after RM10 upgrade from 50M (TQ Surprise) -> 100M (RM179 -> RM189)

from the way it is written, only RM150 is perpetual  unless Unifi Special Discount is considered Promo Discount too.

but TMPoint CS told me discount is perpetual, and told me RM189 will be the monthly charges until i terminate account   

[attachmentid=9353892]

I got 'upgraded' from RM149 (free upgrade to 10) to RM139 bonanza with renew 2 years contract direct from TMPoint. My parents also same. This was before Bonanza Plus came out, so I suspect that's the reason.

Those who simply say "TM won't let you reduce price"... sembang kencang only?

I am paying monthly circa RM254(including stupidous 6%GST).
My speed is 50MBps with Jumbo pack (no more Astrok).

Then, when the upgrade what is called Bonanza Bonus come out, I straight call 100 then complaint on how on earth i will get a reduce monhtly price since I already paid for 100MBps speed but getting 50MBps speed. Got a complaint no. but not yet get any feedback from them (as of today).

TM technician come. Never call first. No one home. *sigh*

Retimed to tomorrow.

Bonanza is for internet ONLY.

HypptV and Free calls not included.