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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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Ben Ling
post Dec 11 2017, 10:59 AM

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finally getting the RM50 discount after few complaints

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Ben Ling
post Dec 11 2017, 07:45 PM

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Guys, I just found out that to those using Archer C1200, enable the IPv6 Internet and enable NAT Boost in the settings and you will get a better speed and performance.
Ben Ling
post Dec 13 2017, 01:29 AM

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QUOTE(cyclone2 @ Dec 12 2017, 11:04 PM)
Since it is crappy router tongue.gif, it is ok for me..... no point keep so many router..

My upstair is using Asus, downstair is using Netgear.

Just check my account information, so far only see Promo Discount Perpetual & Promo Discount RM140. Didn't saw the special discount RM 50...  vmad.gif  vmad.gif  vmad.gif
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contact TM live chat and they will add on for you.
Ben Ling
post Dec 13 2017, 05:01 PM

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My portal account right now rolleyes.gif
Ben Ling
post Dec 15 2017, 03:40 PM

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Guess Unifi is down right now in area Bandar Mahkota Cheras & Bandar Sungai Long

anyone facing the same issue ?
Ben Ling
post Dec 15 2017, 04:13 PM

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QUOTE(soonwai @ Dec 15 2017, 03:54 PM)
Same here, optical green but internet & phone no working. Just made a report to 100. Neighbour too so looks like a the whole area.
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had a live chat with CS and the CS tell me that is my problem and send me all details of equipment replacement blah blah blah

I was like seriously , told him that I already confirmed with few of my friends staying in these areas and Unifi is not working.

Then he lodge a report number for me lol

Update: Received a message saying that service discruption in my area and expect recovery on 16 Dec 3:34am mad.gif

This post has been edited by Ben Ling: Dec 15 2017, 04:23 PM
Ben Ling
post Dec 15 2017, 05:47 PM

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QUOTE(SzeMeng76 @ Dec 15 2017, 05:16 PM)
[attachmentid=9435557]
[attachmentid=9435561]

Everything done

06 Dec 2017 Call 100, then they send up request to management level (Did not receive any SMS regarding this promo, just call and try luck)
07 Dec 2017 call back me confirm the RM 10 Upgrade (RM 169+10) > 50 to 100 + Jumbo + Free 600 mins (STD20) (Original Aneka change to Ruby pack)
11 Dec 2017 order being created, and received SMS same time, installation date on 14 Dec 2017
14 Dec 2017 appointment on 1130am, they reached sharply, 1200pm done upgrade & installation, few hours later, Unifi Portal had change to Unifi 100MB RYE 2017
15 Dec 2017 Login now, as per shown the Unifi Special Discount is there too without any complain request.

rclxms.gif
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so how much do you pay monthly ? Most of us are only getting discount RM200 in total (Perpetual and Special Discount) but how do you have RM210 in total ?
Ben Ling
post Dec 16 2017, 12:05 AM

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QUOTE(crayonhuat @ Dec 15 2017, 11:31 PM)
I also facing unifi down tonight. My location is bandar mahkota cheras, is it same with you?
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yes I already posted this at 3pm today as it went down

received an sms says should be restored at 3:34am later.
Ben Ling
post Dec 18 2017, 11:36 PM

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QUOTE(crixalisrox @ Dec 18 2017, 10:56 PM)
Ya using cat5e.
Erm is it? I read the datasheet from huawei website and it shown GE.

Btw, I already lodge a report to TM.
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same with you, LAN won't get over 94Mbps but WiFi does.

same router C1200 and modem Hg8240w too.
Ben Ling
post Dec 19 2017, 07:50 PM

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Guys, I just faced the same issue as you all with the Archer C1200. Today went home my phone doesnt connect to WiFi at all, but internet is working with LAN. So a reboot for the router will fix but what if it happens everyday or even few hours ? Any solution yet ?
Ben Ling
post Dec 21 2017, 02:57 PM

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guys, wanna ask how much speed u got for torrent ? mine is 8.3Mbps max, and drops to 4Mbps smtg and continue increasing till around 7 8Mbps, using Archer C1200 Unifi Pro 100Mbps.
Ben Ling
post Dec 21 2017, 03:21 PM

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QUOTE(lyt25_1234 @ Dec 21 2017, 03:15 PM)
You need to be sure about the UNIT there, are you saying MegaBytes/s or Megabits/s?
If 8.3MegaBytes/s, it's freaking fast! But if 8.3MegaBits/s, then you can chop off your d***! biggrin.gif
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alright after 30min it went up to 11MBps, yes it's MBps

but of course it went down to around 9MBps and maintain



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Ben Ling
post Dec 21 2017, 03:28 PM

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QUOTE(soonwai @ Dec 21 2017, 02:10 PM)
Definitely yes. The C5 is much better. What did you do to get TM to offer you a replacement? I want to exchange my C1200 too if possible.
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Is it really better in terms of stability and speed ? If yes I'd like to request to change it too.

The C5 is a 2015 model while the one I have C1200 is 2016 model but I had faced the WiFi not connecting issue and sometimes internet will stop working for a moment issue.

Ben Ling
post Dec 21 2017, 04:32 PM

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QUOTE(raemon @ Dec 21 2017, 04:27 PM)
Thanks. But was told it will be given 24 hours? So long to generate?  cry.gif
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in your previous post you say TM need to reset to provide you new password? I am not sure about this but I did get it 1 time before, I called 100 and request for the PPPoE password and they give me directly, and you can also get it by TM Live Chat.
Ben Ling
post Dec 21 2017, 05:19 PM

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QUOTE(Erickkt @ Dec 21 2017, 04:43 PM)
Hi All, good news for those using the Junk TP-Link C1200 UK V1 router, you can go to TP-Link Australia page, look for this firmware
Archer C1200(EU)_V1_170616
Published Date: 2017-06-16
It works and stable. Previously i tried the UK latest firmware, HyppTV not working, now i use this firmware, just select Bolehland-Unifi, put in username and password.

So far so good.
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what about the 0706 one ?
Ben Ling
post Dec 25 2017, 08:32 PM

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guys, my bill for this month is RM201.67 before GST, shouldn't it supposed to be RM189 ? I have the Unifi Pro

my total fees for HyppTV is RM116, UniFi RM85.67 = RM201.67

Upgrade starts on 6 Dec

new bill date is 19 Dec to 18 Jan

This post has been edited by Ben Ling: Dec 25 2017, 08:57 PM
Ben Ling
post Dec 25 2017, 08:57 PM

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QUOTE(Mazda9 @ Dec 25 2017, 08:31 PM)
Can someone show me how does the bill looks like with 100mbps +Mega pack + standard pack +600 minutes free = RM189 before gst.

Also, is Rm189 is the cheapest package for 100 mbps plan above?
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RM179 to those who already got a special discount RM10 on VIP 5
Ben Ling
post Dec 25 2017, 09:10 PM

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QUOTE(fruitie @ Dec 25 2017, 09:05 PM)
Yours same like mine. You have to pay for both Ruby and Jumbo.
Prorated Jumbo + full Jumbo + full Ruby.
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alright got it

btw had a live chat with CS, was told that Jumbo pack is only free for 1 year, after that they will remove it, if we want to continue for having Jumbo pack, we add additional RM60, resulting the bill a total amount of RM249 without GST. Thus, it is not possible to lower down our price package for Unifi Pro in the near future.
Ben Ling
post Jan 1 2018, 06:13 PM

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QUOTE(almaty @ Jan 1 2018, 05:51 PM)
Guys/gals on UniFi Pro 100Mbps package, what BTU (not the router) are you using?

Huawei which model?
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I have the Huawei HG8240w

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