As I said earlier,
The voice plan gives free 600 minutes of national calls per month. This includes to fixed lines and to mobiles.

You are right if you don't make any other fixed line calls. See soonwai's post above.

My point is, it is not exclusively only 600 mins for mobile.

As usual, who knows how TM selection process is...

Did you both apply 2017? I think the TQ campaign was originally end of 2016, then extended for 2 months early 2017. I wonder if that has got anything to do with it.

You should try using your brother's upgrade as reference and ask them to explain. Maybe you will get lucky. But be prepared, they can just say you are not in the selected list and I don't think they will explain further. If its not in their system, they cannot do. Unless they go to manager level etc and get it done.

This post has been edited by mylinear: Nov 25 2017, 09:16 PM

Maybe if they launch 200M, the next promo will be for upgrade to 200M for such users? Seems if they can give 100M for RM189 and also include voice and Jumbo etc, a new 200M price cannot be too far away from that.

To be clearer, its probably only applicable until you switch package or maybe modify package.

I think either TM has messed up the upgrade process in their system, or what you get with the upgrade is actually based on what plan you used to have a long time ago. Not the most recent plan you have now. Thats why different users seem to be getting different upgrade combo.

For example, if you are really on Unifi Lite and add RM10, you may not get voice call package etc.

But if you used to be on old VIP-10 and switched to Unifi Lite, then now upgrade with RM10, maybe you get back the voice call etc which you used to have in the old VIP package.

Edit:

Has anyone here subscribed to the Unifi Lite earlier this year when it came out (new subscription_ and then now added RM10 upgrade to 30M? If so, do you get voice and Jumbo as well for RM139?


This post has been edited by mylinear: Nov 29 2017, 10:49 PM

Using this example:

Promo discount perpetual
Promo discount RM150
Special discount RM50

I think users should double confirm with TM if the perpetual applies to the total discount. Or it only applies to the "promo discount" and not the "special discount".

It would have been clearer if it was stated:
All discounts perpetual

I asked about this yesterday in post #4513. Did you clarify with TM about what you say above?

Some users have posted dashboard details which show both promo and special discounts together, eg promo RM150 and special RM50 to make total of RM200 discount.

Your earlier post mentioned SAVE discount. Is that same as special?

It will be interesting to see whether prices will change next year. I posted before that if RM189 is after giving RM200 discount from normal RM389 price, its half priced already. So I don't see how there will be any half price reductions for such users. I guess some users would prefer higher speed at same price. Some would prefer same speed at half price.

I think these bonanza prices now should be approx what the prices will be later on. I don't see RM189 100M being reduced by half to RM95. At most they will reduce by half based on their normal retail price which is much much higher. So it comes back to the same prices as now.

You will need to check with TM on this for a proper answer.

I think this. The 600 mins in STD20 includes national calls. National calls means local calls also. 1-300 is toll free. Toll free means charged at local call rate. So it should be included. After 600 mins, 1-300 is charged local call rate.

Added:
jusbella, I think the 600 in the voice premium calls is not 600 mins. It means special 600 numbers and other such special number. Again, check with TM to be sure.




This post has been edited by mylinear: Dec 4 2017, 06:15 PM

See my edited post above.

I would have guessed such RM149 would be more for 50M not 100M. If true, I wonder what the catch is. Price / discount only for 2 years then back to normal price, like what the RM139 30M promo was? Or no STB similar to Unifi Lite so its a big brother Unifi Pro Lite plan?

There surely must be some condition or else users on RM189 100M may jump to this for its lower price. Surely they won't allow this as they consider it a downgrade due to lower package price.

I think its a matter of time that those new RM139 30M will be offered an upgrade for extra RM. This seems to be the pattern now, get the user then get them to pay more.

Maybe next month? There must be user contracts ending in April due to some previous promotion. So they may have a promo again to retain those users again maybe for another 2 year contract.

I am also wondering if a RM99 entry level package will be coming. I think after the RM189 100M upgrade promo, they targeted RM129 10M users to upgrade to RM139 30M.

And there was a post in the Streamyx thread that a couple of users got upgraded to Unifi Lite at their current Streamyx price such as RM38 or RM68. It could be for outskirts of town area only. Or it could be because it does not make much sense to have RM129 10M when there is a RM139 30M. So maybe 10M price should be lowered. But I think it will only happen, if it does, after they have got users to upgrade to higher priced packages first with contract.

Does your current RM149 includes voice calls pack STD20?

The promo RM139 30M does not. So add back RM20 for voice is back to RM159.

The free calls is what makes it RM149. The normal RM129 10M does not have any free calls.

Those being offered 50M to 100M for RM20 extra should find out whether Jumbo pack will be given like how the RM189 100M users got it. I think 100M package originally is supposed to come with Jumbo and STD20 included.

If you notice that the recent promo for 50M was RM189. I think it is a matter of time that those users who signed up for that will be offered 100M for RM10 extra (unless they are given free upgrade). So it seems 100M users pay RM189/199.

My guess is that there is some new promo coming up maybe next month. That's why agents are calling existing customers to upgrade for extra. It seems to me this is what they do. Get existing users to pay extra for upgrades, then there will be new packages / promos after that.

I posted a couple of weeks ago that they seem to be targeting RM129 10 users to upgrade to 30M for RM10 extra. Someone posted a few days ago about an agent offering cheaper package prices that what we normally see so far. If that is not a scam, I wonder if those prices are going to be the new upcoming promo prices sometime soon after they have pushed existing users to higher packages and higher prices.

I know before the 2 years is up, they will have another offer for these RM139 users to retain them, but...

Don't know why they are so inconsistent and have so many different variations. When the RM139 promo came out they said price for 2 years then back to RM199. At that time Unifi website also showed RM199 for 30M. Later they said price back to RM179 instead of RM199. These are different agents saying different things. Then I noticed Unifi website also changed the 30M to RM179 as it shows now.

I think this might be what xefron mentioned recently? Maybe its only limited to condos where Time is and not to all users everywhere.

Got Jumbo pack? Got STD20?

The initial RM179 30M from a year or two ago was without STD20. Yes, you could add RM20 to RM199 to get it.

But when the RM139 30M promo came out a few months ago, it clearly stated normal price will be back to RM199. Old posts on this thread should have that detail. Also agents were saying that too. At that time, Unifi website also showed RM199 normal price (without STD20).

Later on, agents started saying RM179 normal price and then I noticed the Unifi website also changed the price to RM179.

One problem is that Unifi website does not clearly show the current promotions. So when some agents call and say this or that, users do not have info to check with.

You probably already told before, but can you tell again what was the upgrade path? What package and price previously? What did previous package include?