Aug 21 2017, 09:59 AM
QUOTE(caseylim91 @ Aug 19 2017, 10:27 AM)
Just went for first service. Not very happy right now. The service staff at the counter told me that i have free 5 years service. Ok. Good. Then she say the free service only eligible for semi synthetic oil. Ok. Good. Now here comes the nt very happy part.
She told me if i would like to upgrade to fully synthetic. I say its ok and i would stick to the free semi synthetic. Then she say ur next service would be 10,000 km or 6 months. But semi synthetic only can last the most 5,000 km. If there is any problem in ur car if u travel more than 5,000 km, then its ur fault. What!!!
Is she threatening me to upgrade?? What u all think?? On the other hand, if proton knows the semi synthetic cant handle till 10,000 km, why implement it as free service? And charge customer by upgrading to fully synthetic?? Some of u will say come on, only add a few ringgit... What the fuss!! But..if there are customer that are nt well to do as myself who depends on the free service, then this makes me wry whether that semi synthetic oil is sufficient or nt..
High pressure sales tactic is not really ethical imo, anyway even if u dont report later proton will call u up to do survey about SC u went to, regarding quality of service desk, that's how u can help upkeep the standard of SCShe told me if i would like to upgrade to fully synthetic. I say its ok and i would stick to the free semi synthetic. Then she say ur next service would be 10,000 km or 6 months. But semi synthetic only can last the most 5,000 km. If there is any problem in ur car if u travel more than 5,000 km, then its ur fault. What!!!
Is she threatening me to upgrade?? What u all think?? On the other hand, if proton knows the semi synthetic cant handle till 10,000 km, why implement it as free service? And charge customer by upgrading to fully synthetic?? Some of u will say come on, only add a few ringgit... What the fuss!! But..if there are customer that are nt well to do as myself who depends on the free service, then this makes me wry whether that semi synthetic oil is sufficient or nt..
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