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ASTRO IPTV contract blunder, How to move to new home without penalti?
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TSbattu
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 Aug 4 2017, 12:25 PM, updated 9y ago
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Getting Started
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Hi
i currently using astro iptv service, during subscription, i got tied to 2 years contract. now, i am moving in to new home, which is currently did not have iptv coverage (the unifi infra havent come in yet). when i call astro, they say need to downgrade to astro beyond, but the problem is they consider i terminate the iptv service before due time, so i have to pay penalti. wadafakk.
i know arguing with the customer service will not do anything except raising my blood, so want to ask, how to deal with this? my contract due on april 2018, and i have to pay 800 penalti if i move out this month.
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TSbattu
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Aug 4 2017, 03:13 PM
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Getting Started
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QUOTE(joe_kopitiam @ Aug 4 2017, 12:48 PM) what if you go for streamyx instead? i wish, but then i need to pay the damn penalti for terminating the iptv contract, unwillingly. i check with my building maintenance, the unifi inra only come in september. dunno when will be online. |
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TSbattu
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Aug 10 2017, 05:44 PM
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Getting Started
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QUOTE(greyshadow @ Aug 10 2017, 11:41 AM) MCMC won't help you at all, as it's not related to them this is based on contract, all T&C already printed clearly black & white IMO there's no escape in paying the early termination fee if u wanna cancel it either you pay the early termination fee, or just continue it with few more months down the road, cross your fingers and pray the unifi at your new place is ready ASAP then apply for relocation without paying the penalty. Yeah, i think thats the best way for now. TT Thanks bro |
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