C-Zone vs Jayacom Aftersales services, Wondering who to place my money on
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 Jul 29 2017, 12:50 PM, updated a long time ago
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#1
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Junior Member
10 posts Joined: May 2017  
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Need to know, because right now I am favouring Jayacom (IOI City) just for its location (I don't have to drive 30km to send my precious parts back home to self assemble).
However, a quick google search on Jayacom brings up the "Don't buy from Jayacom" thread from 2012. Latest post is 2015, but maybe that's too old. So what is your opinion in 2017? |
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Jul 29 2017, 12:58 PM
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#2
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Elite
24,351 posts Joined: Nov 2004 From: Setapak, Kuala Lumpur
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I got no issue dealing with C-Zone Low Yat for aftersales service. Never tried Jayacom because none of the items I bought from them are defective, yet.
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Jul 29 2017, 01:08 PM
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#3
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Junior Member
405 posts Joined: Jul 2005
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i have two experiences dealing with Jayacom.
Once after two years my 2TB WD harddisk fail on me..deal with the warranty at Jayacom Alam Sentral even though I bought it at LY. No issues, lost the receipt but they can still trace the purchase record..replaced with a new HD after about three weeks warranty claim. The other experience, bought a motherboard that turns out to be a lemon, went to Jayacom two day later and got it replaced 1 to 1 on site Overall the service is good |
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Jul 29 2017, 03:02 PM
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#4
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Junior Member
154 posts Joined: Dec 2012 From: -=3=-
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recently bought a gskill ram from c-zone, their price rm50 more than jayacom... only if i compare more shops earlier i wont buy overprice frm them...
 even topmaid told me ive bought overprice... so if pricing im in favor of jayacom, but aftersales services im not sure, most of my stuff bought frm viewnet lowyat, their aftersales is superb. even after around 2 months usage, they willing to let me change the cpu, change from 7700 to a 6800k  |
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Jul 29 2017, 08:11 PM
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#5
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Senior Member
1,591 posts Joined: Mar 2014 From: 75°26'11.6"S, 136°16'16.0"E
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jayacom is good. I bought stuffs from jayacom and are cheaper than places like thundermatch and c-zone.
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Jul 29 2017, 10:23 PM
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#6
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Senior Member
1,081 posts Joined: Oct 2009
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Why not consider ideal tech?
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Jul 30 2017, 02:44 PM
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#7
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Senior Member
792 posts Joined: Apr 2005 From: "siew bao" town
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Tried purchase parts from Jayacom & C-zone long time ago... The warranty services on both shops are OK. Never encounter frustrations before.
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Aug 4 2017, 02:21 PM
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#8
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Senior Member
531 posts Joined: Oct 2011 From: Tawau -> Menumbok, Sabah(Land Below The Wind) 
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Recently bought many parts to build myself a new pc, I notice jayacom gave the best price, even better than czone, ideal tech & lingloong. not sure about after sales services, as i have not met with any problems with my pc parts so far.
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Aug 4 2017, 03:22 PM
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#9
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Senior Member
3,665 posts Joined: Oct 2010
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bought from both jayacom and czone before at lowyat plaza.
so far so good cant complain im afraid. |
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Aug 4 2017, 03:27 PM
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Senior Member
1,643 posts Joined: Apr 2013
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QUOTE(chrischiang @ Jul 29 2017, 10:23 PM) Why not consider ideal tech? service is superb but price is not attractive at all only ideal for those want a super customer survice |
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