Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)
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 Nov 17 2019, 11:56 AM
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#1
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Junior Member
483 posts Joined: Jun 2008 From: kl  
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guys last month tm upgrade my unifi lite from 10mb to 50 mb and there was a sms saying free upgrade at rm99. so i just check my cycle bill which was yesterday and im still paying the same price of rm157. what is wrong here?
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Nov 19 2019, 04:01 PM
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#2
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Junior Member
483 posts Joined: Jun 2008 From: kl
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QUOTE(YoungMan @ Nov 17 2019, 03:26 PM) Check the charges detail. Usually first month will be bit more expensive and it count prorate from the date the account is activated. so i just call up tm and after checking, its because of the hypptv budle package that is adding to the price. the hypptv is rm30 + int rm99 + voice rm20...rm149 exclu sst....i told them i dont need the hypptv but they said it comes together with the package...so there is nothing we can do bout it. unless i downgrade my package to 30mb w/o stb...great...made me all excited bout the 99 but hidden charges w/o informing customer..... |
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Nov 19 2019, 04:09 PM
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#3
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Junior Member
483 posts Joined: Jun 2008 From: kl
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QUOTE(cba5566 @ Nov 19 2019, 04:05 PM) In fact , when tm called u to upgrade the broadband package...the first thing is to ask about the price The best thing is they did not even call me to inform about the upgrade.... one day out of the blues receive a sms saying my package just got upgraded at rm99...Im pretty sure not many plp will ask if there are other charges on top of thisthen ask got any hidden charges or not . |
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