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Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)

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GrynnRyder
post Nov 14 2017, 03:14 PM

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QUOTE(Silver_Shadow @ Nov 14 2017, 03:10 PM)
OK. will update here once got the answer from TM Point.
Thanks all of you guy.
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I went to TMPoint yesterday. It seems their system already remove upgrade from lite to bonanza 30mbps. This morning I live chat and they confirm promo already end for upgrade, only new subscription still valid. wth tm.

This post has been edited by GrynnRyder: Nov 14 2017, 03:15 PM
GrynnRyder
post Nov 15 2017, 08:53 AM

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QUOTE(scng22 @ Nov 15 2017, 06:26 AM)
i also went to TM Point yesterday . Bayan Baru Pg. They said the Bonanza campaign will be back on their system 15th Nov. She took my thumbprint and say will process for me tomorrow.
upgrade from Lite to Lite 30MB --> add RM10/month. no deck phone, agent will come and install STB box this week.
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U believe that TM $hit? Dunno how many times they lie and troll customers. But if u can please update here.
GrynnRyder
post Nov 15 2017, 09:54 AM

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QUOTE(darrez @ Nov 15 2017, 08:58 AM)
Already went to TMPoint yesterday...currently on unifi 10mbps rm149 for 2 house...ask for upgrade to the new 30mbps rm139...one house got 1 port available but they still need to check first whether the port is ok or not...the other house no more port and they only take report on my request, will inform me when the port become available. Hopefully the port available before the promotion end 31 Dis sweat.gif

info: fyi, need to make new subscription for the bonanza promotion meaning will get new phone number and account. have to keep current account first in case the port not available...after the new account setup successful then need to go back tmpoint bring the old modem/router to terminate the old account rclxub.gif .
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u need to pay termination fee?
GrynnRyder
post Nov 15 2017, 11:22 AM

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QUOTE(kelvin988 @ Nov 15 2017, 11:18 AM)
Unifi bonaza still available until furthure notice
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Only for new subscriptions... sad.gif
GrynnRyder
post Nov 15 2017, 11:52 AM

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QUOTE(uncle08 @ Nov 15 2017, 11:47 AM)
Upgraded existing also can.
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Really? Why on monday they say can, on tuesday promo ended for existing and today available again? TM drunk?
GrynnRyder
post Nov 15 2017, 12:09 PM

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QUOTE(uncle08 @ Nov 15 2017, 12:03 PM)
No. i am upgrading too.
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Do you successfully upgrade?
GrynnRyder
post Nov 15 2017, 12:09 PM

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QUOTE(kelvin988 @ Nov 15 2017, 12:08 PM)
Terminate the old 1, and subsribe new line settle
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how bout the termination fee?
GrynnRyder
post Nov 16 2017, 12:32 PM

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QUOTE(widget @ Nov 16 2017, 12:25 PM)
Only this August.
I applied for the upgrade last Friday at TM Point, Shah Alam.
But as the Bonanza upgrade was not in their system, they just took me thumbprint and gave me a service request form
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Same case with me. But still no sms. I tried to upgrade on Monday and no in system whatsoever, just take thumbprint. First time apply for Lite on mid July (i think).

This post has been edited by GrynnRyder: Nov 16 2017, 12:33 PM
GrynnRyder
post Nov 16 2017, 07:51 PM

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QUOTE(hiha123 @ Nov 16 2017, 07:17 PM)
Referring to reference number; 1-18514414504 dated  14th November 2017 on bonanza campaign issue. We apologise for the inconvenience caused.

Based on respective team feedback, the package is offered for new customer only and not applicable for upgrade for time being.

haha this is TM email to me say gg.com just use lite 10mb plan one month..need gv RM500 penatly ald
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my report they simply closed it without saying anything. u still get reply lol. shakehead.gif
GrynnRyder
post Nov 17 2017, 08:46 AM

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QUOTE(Silver_Shadow @ Nov 17 2017, 08:44 AM)
"Existing customers can only upgrade to a higher value package. Migrating to same or lower packages is not allowed within contract period. Applicant may apply for this offering under this Campaign via TMpoint, TM Authorized Dealers, Resellers or TM Staffs during the Campaign Period. TM reserves the right to withdraw, cancel, suspend, extend or terminate the offering earlier either in whole or in part and furtherreserves the right to vary, supplement, delete, amend or modify any of the terms and conditions from time to time without prior notice for the Campaign."

This is the email I got after I complaint to them that this Bonanza only for new customer.
So which 1 is the correct 1?
So confuse......
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Confused too. Everyday they say different thing. Later if go to TMPoint still cant upgrade.
GrynnRyder
post Nov 17 2017, 08:50 AM

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QUOTE(Silver_Shadow @ Nov 17 2017, 08:46 AM)
"just came back from TM Point Quill City Mall and did the RM10 upgrade...
my initial plan was 30Mbps/rm179 ==> 50Mbps(Thank You Surprise) ==> add RM10 to 100Mbps at 8pm just now, by 9.30pm, I already got the upgrade when i reached home.
24 months contract refreshed and existing equipment will hv 1 yr warranty from today.  hv to call them to change equipment if existing equipment not compatible.
speedtest tested so far can only get 85Mbps on average for DL and 35Mbps for UL all on wifi mode"

See this is from other forum....
He manage to upgrade ler...
Can this be a proof to show TM Point for upgrade purpose?
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i also went to tmpoint on monday, same place. cant upgrade.
GrynnRyder
post Nov 17 2017, 09:10 AM

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QUOTE(Silver_Shadow @ Nov 17 2017, 08:50 AM)
I'll go try to ask this weekend...since got ppl manage to upgrade.
Is worth to add RM10 to upgrade.
I don't get the free upgrade at June, so just wait for this.
If cannot....no choice...wait for another free upgrade.
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please update here later. btw, which plan u currently subscribed and want to upgrade to what plan?
GrynnRyder
post Nov 17 2017, 11:27 AM

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QUOTE(tzh2001 @ Nov 17 2017, 10:54 AM)
new answer from live chat  laugh.gif
i purposely go & ask  laugh.gif
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lol this morning i live chat they said cant. haha
GrynnRyder
post Nov 18 2017, 09:53 PM

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QUOTE(MrSpeedy @ Nov 18 2017, 09:23 PM)
https://amanz.my/2017152652/

Ladies and gentlemen, we have a new DNS in town... QUAD9
Anyone want to become mouse lab to test and report this DNS in gaming and so on?

This is might be a good Google DNS alternative if both IPv4 and IPv6 improves both streaming and gaming...
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it is just a dns server. doesn't improve anything. dns just resolve hostname to ip, and windows cache that. quad9 only make it more secure by blocking malicious hostname. so that if u go to infected site, quad9's dns will not resolve it or redirect to another place.
GrynnRyder
post Nov 19 2017, 12:03 AM

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My friend got sms about add rm10 upgrade from 10mbps to 30mpbs, but when call 100 they said cannot if lite rm129, only 149 can. wth

This post has been edited by GrynnRyder: Nov 19 2017, 12:03 AM
GrynnRyder
post Nov 20 2017, 05:21 PM

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QUOTE(sohailili @ Nov 20 2017, 12:26 PM)
So I wan ranting last week about the upgrade thingy. Well well.. upon receiving the call from TM Point (Miri), they finally made a order to process my upgrade from lite (129) to bonanza (139) without informing me.

How i got to know it?
1st, i got an email stating my hypptv plan was changed. I find it wierd.. but my gut feeling keep telling me to login unifi.com.my to c wat changed.
2nd, i login n check in unifi.com.my under 'activity'. Saw an order submitted on Friday 5PM (5mins after TM Point called).
3rd, copy the order no. n check with live chat y hypptv plan chaged. see below.
[attachmentid=9353781]

Anyway, will not trust them until someone call me for appointment n upgrade my speed since they already U-TURN so many times. Lets c how. fingers crossed for now.
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u upgrade thru 100 or tmpoint?
GrynnRyder
post Nov 23 2017, 05:17 PM

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QUOTE(#Victor @ Nov 23 2017, 04:55 PM)
Latest update for unifi edu package from TM.
Offer Expiry Date : 31/12/2018
user posted image
CODE
a. Student ID (bring original for verification); and/orb. Letter of confirmation and authorization duly signed by the Applicant on the appointmentof the Applicant''s authorized representative where Applicant elects to authorized hisrepresentative for the purpose of and to accept the Campaign Package upon installation;and/orc. Such other supporting documents as shall be reasonably required by TM

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if that student already subscribed to unifi, can apply o not?
GrynnRyder
post Nov 27 2017, 09:50 AM

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QUOTE(sohailili @ Nov 27 2017, 09:11 AM)
I don need to free call plan. I believe that another RM20 on top. BTW, I don get a DECT phone for upgrade. Need to redeem a lousy wired phone from TM point with your points. Don bother and not gonna plug in anyphone to use. Mobile telco nowadays offer free calls for family plan. Haha

Hypptv I subscribed to Jumbo Lite. I don get dual package combo like others forumer here. It is good enough for me, as Netflix still serve as my main entertainment. My priority was the 30mbps, not Hypptv.
1. Call 100/ live chat asking for upgrade
2. Go to TM point ask for upgrade
3. Repeat steps 1 and 2. Be persistent. I keep telling them other ppl are getting the upgrade, why I cant?

p/s: my fren went to TM point to get upgrade after my installation date was confirmed, but not able to. TM point took his details n thumbprint. Let see how it goes...
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u got the sms?
GrynnRyder
post Nov 27 2017, 10:15 AM

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QUOTE(sohailili @ Nov 27 2017, 09:53 AM)
SMS? What SMS? U mean for installation appointment?
hmm.gif
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sms from tm offer upgrade.
GrynnRyder
post Dec 6 2017, 08:09 PM

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QUOTE(kevyeoh @ Dec 6 2017, 04:45 PM)
Hi... got ppl success get rm139 upgrade to 30mbps on permanent basis?

I keep on getting calls from tm... but they offer me rm139 upgrade for 24 mths only.... haizz
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can transfer that offer to me? haha i nvr got sms or call. demm tm.

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