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Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)

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ipunk1026
post Sep 13 2019, 10:31 AM

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QUOTE(caksz @ Sep 13 2019, 07:15 AM)
I cancel it without any problem , on both of my streamyx account.
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must go TM point cancel right?
zeronehza
post Sep 13 2019, 11:31 AM

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QUOTE(caksz @ Sep 13 2019, 07:15 AM)
I cancel it without any problem , on both of my streamyx account.
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need go to TM or just live chat?
caksz
post Sep 13 2019, 11:34 AM

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QUOTE(zeronehza @ Sep 13 2019, 11:31 AM)
need go to TM or just live chat?
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QUOTE(ipunk1026 @ Sep 13 2019, 10:31 AM)
must go TM point cancel right?
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Some claim to be able cancel through live chat , i do it at TM point.
zeronehza
post Sep 13 2019, 11:44 AM

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QUOTE(caksz @ Sep 13 2019, 11:34 AM)
Some claim to be able cancel through live chat , i do it at TM point.
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finally be able to cancel the crap services through LIVE chat.,. but the bill will only reflex on next month console.gif

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AhBoy~~
post Sep 15 2019, 06:10 PM

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Contact TM CS, cannot remove play tv
user posted image
Rainings
post Sep 15 2019, 06:36 PM

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QUOTE(AhBoy~~ @ Sep 15 2019, 06:10 PM)
Contact TM CS, cannot remove play tv
user posted image
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go mcmc file a report
hizad
post Sep 28 2019, 10:52 AM

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For my 2 Unifi lite. My bill has been reduced from RM448 to RM269. Phew. This from reduction of Unifi Lite and removal of Aneka Plus since I have the ultimate package
cba5566
post Sep 28 2019, 11:49 AM

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QUOTE(AhBoy~~ @ Sep 15 2019, 06:10 PM)
Contact TM CS, cannot remove play tv
user posted image
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tm sucks !

the unifi playtv shouldn't be there.

They should let customer choose whether want the unifi tv pack...

If interested then only add-on to the package.

cba5566
post Sep 28 2019, 12:06 PM

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QUOTE(AhBoy~~ @ Sep 15 2019, 06:10 PM)
Contact TM CS, cannot remove play tv
user posted image
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btw , did u suscribe to advance 30M or the current 30M unlimited package ?

AhBoy~~
post Sep 28 2019, 05:26 PM

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QUOTE(cba5566 @ Sep 28 2019, 12:06 PM)
btw , did u suscribe to advance 30M or the current 30M unlimited package ?
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unifi Basic Unlimited 30Mbps VDSL
AhBoy~~
post Sep 28 2019, 05:28 PM

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QUOTE(cba5566 @ Sep 28 2019, 11:49 AM)
tm sucks !

the unifi playtv shouldn't be there.

They should let customer choose whether want the unifi tv pack...

If interested then only add-on to the package.
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after complaining MCMC (after 2 times reaching to tm support team) now somehow they say can be remove... wtf.. doh.gif

they really just want to scam their customers..
AhBoy~~
post Sep 28 2019, 05:29 PM

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QUOTE(AhBoy~~ @ Sep 28 2019, 05:28 PM)
after complaining MCMC (after 2 times reaching to tm support team) now somehow they say can be remove... wtf..  doh.gif

they really just want to scam their customers..
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imagine how many people didn't complaint then TM will just continue to rip them off
powerwoot
post Sep 29 2019, 09:02 AM

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After few months upgraded to unifi lite 10mbps, yesterday evening saw TM contractor installed fibre for a school close to my house. According to the installer, school only take 3 out of 8 ports from the distribution and 5 will be open to any houses nearby. Oh well, I feel divided between the cheap rm69 vs higher speed of HSBB.

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nickchk89
post Sep 30 2019, 10:09 PM

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manage to remove my unifi ultimate package via live chat

they say will terminate in 3 days

this months bill is rm69+60(unifi ultimate) however
ipunk1026
post Sep 30 2019, 10:55 PM

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just upgrade to 30mbps better
edtan5
post Oct 1 2019, 02:22 PM

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My sept bill shows rm69 for unifi lite + rm30 for aneka plus pack.
Question: i have a land line service bundled together with my previous streamyx 8mb (turbo upgraded from 4mb). With new pricing or rm69+30 will i be charged extra for the land line?
AhBoy~~
post Oct 1 2019, 09:56 PM

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QUOTE(edtan5 @ Oct 1 2019, 02:22 PM)
My sept bill shows rm69 for unifi lite + rm30 for aneka plus pack.
Question: i have a land line service bundled together with my previous streamyx 8mb (turbo upgraded from 4mb). With new pricing or rm69+30 will i be charged extra for the land line?
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check previous itemised bill, if phone line is RM0 in the past then it should be 0 charged now
Hezegroth
post Oct 2 2019, 01:18 PM

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can i remove the unifi tv since i only 1 year use unifi lite 10
WaCKy-Angel
post Oct 2 2019, 01:24 PM

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QUOTE(Hezegroth @ Oct 2 2019, 01:18 PM)
can i remove the unifi tv since i only 1 year use unifi lite 10
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nop
edtan5
post Oct 2 2019, 11:48 PM

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i managed to remove my aneka plus pack through live chat. their 2nd level officer called the next day to confirm they will remove it and ask to check after 24 hrs in unifi portal to confirm the aneka plus pack is removed from my acc

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