Hi all, need help on something regarding my new router, replaced by TM.
Router: D-Link DIR-850L
Subscribed plan: Unifi 50mbps Download and 20mbps upload
Previously I am using TP Link TL-WR841HP, it was running smooth and give me no problem. But recently I have called TM to change the router to dual band one as stated as my connected devices are getting more and the connection is getting slower.
So after the installation I have 2 problems,
1. The wifi connection keep on disconnected (at least a few times a day) and I have to turn off and on the modem to get it connected again.
2. The wifi connection speed is half of what I subscribed (<30mbps) on certain devices for example my PC (even with dual-band wifi card & on 5GHz band), laptops and mobile phones (Galaxy S8, OnePlus 3, Galaxy Note 5, S7 Edge on both 2.4/5GHz) are able to get the full speed.
Problem number 2 never happened when I used my old router, I am able to get full speed on 2.4GHz band.
Sorry if I used the terms wrongly as I am not good with network stuff.
Tech Support Problem with D-Link DIR-850L