Since cash payment is introduced, they can cancelled anytime without paying cancellation fees, this will also be inconvenient to us drivers
Cash payment in Uber, Increase the chance of cancellation rate
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 Jul 17 2017, 10:56 AM, updated 9y ago
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#1
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Junior Member
96 posts Joined: Dec 2011  
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I choose Uber previously as they only accepted credit card. If rider cancel, they will be billed for the cancellation fee.
Since cash payment is introduced, they can cancelled anytime without paying cancellation fees, this will also be inconvenient to us drivers |
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Jul 17 2017, 11:24 AM
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#2
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Junior Member
96 posts Joined: Dec 2011
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QUOTE(yusiang @ Jul 17 2017, 11:19 AM) No, you are wrong. Even for cash payment, the rider can still be charged cancellation fee, Uber will add RM5 the rider owed into next trip payment, basically the next driver will help Uber to collect the debt. So only the current driver which got the trip cancelled by Uber gets nothing? |
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Jul 17 2017, 11:43 AM
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#3
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Junior Member
96 posts Joined: Dec 2011
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QUOTE(yusiang @ Jul 17 2017, 11:41 AM) Uber will pay the cancellation fee to the driver first on behalf of the rider. But how come its not appearing in my daily earnings? I received 5 trips and i completed 4 trips. The earnings only showed 4 trips. The other 1 is cancelled trip. The next driver basically just work as a free debt collector for Uber.  |
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Jul 17 2017, 11:58 AM
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#4
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Junior Member
96 posts Joined: Dec 2011
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QUOTE(AskarPerang @ Jul 17 2017, 11:44 AM) You cannot run away from debt. The passenger next trip, he/she/they will still need to pay for the previous cancellation fees. The next driver will be asking for the fees on behalf of Uber. How come the cancellation fees is not included in my daily earnings? Attached thumbnail(s) 
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Jul 17 2017, 12:05 PM
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#5
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Junior Member
96 posts Joined: Dec 2011
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QUOTE(angelgemini @ Jul 17 2017, 12:01 PM) depend the reason of cancel. Is there a way for us to view these cancellation reasons?if within first 5 mins, no charges. if driver wrong, no charges. if the uber person use loophole, driver kena also. some will report to uber say driver ask to cancel, and so on. so no charges to user. depend condition ba,. |
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Jul 17 2017, 12:23 PM
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#6
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Junior Member
96 posts Joined: Dec 2011
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QUOTE(AskarPerang @ Jul 17 2017, 12:19 PM) You must reach the pickup location. Press I HAVE ARRIVED. then wait for 5 minutes. then only cancel with the option passenger no show. then only you will get the RM5 cancellation fees. I see i was like 10 seconds before i reach and she press cancelled  |
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