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 Le Lumiere (Tomei) bad experience, share to avoid getting the same fate

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post Jul 15 2017, 12:20 PM

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QUOTE(yeeck @ Jul 15 2017, 12:53 AM)

Sorry but I think I better post this as a separate thread to warn other potential ring buyers when buying from Le Lumiere:

Had a very bad experience with Le Lumiere Gardens. Their resize job was terrible. Just look at the pics below.

First picture shows the egg shaped ring after resizing.
http://i63.tinypic.com/120h35f.jpg 

Second picture below is a collage of the original (bottom pic), resize (middle pic), and fix attempt (top pic) of the resize. Middle pic shows the milgrain pattern virtually polished off, while the top pic shows their clumsy attempt of trying to recreate the milgrain but is is still obviously not uniform.

http://i64.tinypic.com/1z2fu69.jpg 

Now they are telling me that I need to pay extra if need to remake with new stones if the stones are higher carat. When asked why cannot reuse the existing botched ring's stones, the salesperson even had the gall to say might scratch the stones...WTH...are the diamonds fake?

Their operations head by the name of Mr Teh called me to say that the most is they are willing to offer a full refund. I told him explicitly and even the Gardens branch salesperson (Tedd) before this that I need the ring for my pre-wedding photoshoot by the end of July. I was told they are willing to let me use the ring for the photoshoot first. But today I got another call from Mr Teh saying that the ring has been sent back to their factory overseas (which is likely a fake story as they can't be that efficient) and that they are unable to let me use the ring!  vmad.gif  mad.gif  ranting.gif  Mr Teh still had the gall to repeat the


Tan Sri Datuk Ng Teck Fong is one of the directors.
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