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 LYN Official Toyota Vios Owners Thread V6, Thread for all LYN's Toyota Vios owners

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rgchai
post Sep 21 2017, 06:43 PM

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Anyone facing wind screen corner bubble issue or not? My vios is about 2 years old. Today my friend told me that her vios (3 years old) having this issue, asked me to check mine. And end up I found the same. Toyota service center can't answer what's the problem now, only can write report to KL for advice.

These are few photos taken:
Attached Image
Attached Image
Attached Image

My friend's vios having the bubble almost surrounded the wind screen, and mine one so far only spotted at left and right corner. My friend said the bubble will slowly growing.

Anyone know what's that problem? Please also help to check if your vios having similar problem.

Thanks.
rgchai
post Sep 25 2017, 10:42 AM

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QUOTE(heavenly91 @ Sep 23 2017, 02:59 PM)
Yup
Have but I dunt really care as long as no water sip in
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What I'm worry is the screen may fully cracked after certain period of time when the bubble fully rounded the windscreen corner. Toyota SC here told my friend to ask me to report the problem as well. I'll do it on my next service few weeks after. Have to report while warranty still valid, just in case need to change the whole windscreen which will cost a bomb after warranty expired.
rgchai
post Sep 25 2017, 02:26 PM

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QUOTE(gurrenlagann @ Sep 25 2017, 12:39 PM)
actually it is bad quality from the interlayer (glue etc)

user posted image
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Any impact on long run? Will it cause screen crack in future?
rgchai
post Mar 1 2019, 02:53 PM

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QUOTE(kentbong92 @ Dec 31 2018, 09:35 AM)
shoot, seems this is true then, been hearing my steering rack knocking noise intermittently, but last service sent in for diagnose, they also can't detect/reproduce the actual noise.. they ask me to come in only when the knocking noise is getting serious.. lol..
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Sorry to bring out this old topic. Recently my Vios 2016 with mileage about 50K having minor knock sound at the time when start to turn the steering from static. It happening intermittently, not sure if my car having same symptom as yours. I did sent my car to Toyota SC to check and the report mentioned need to replace Steering Rack which cost near to RM4K including labor charges... bangwall.gif However, I still wondering if the SC check it carefully or just simply bluffing only. I'll try to check with some mechanics outside when free. Not sure if your case are the same and have you replace yours to fix the issue?

Just wondering why the Vios steering rack lifespan so short, only for 3 years+? My warranty just over by 3 months time, cannot claim warranty anymore mad.gif . Previously I used my Myvi for 9 years, never has such problem happening, feeling disappointed with Toyota car now.


rgchai
post Mar 2 2019, 04:36 PM

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Hi all,

Anyone know what's the email address to raise complaint to Toyota or UMW efficiently apart from the standard customersupport@toyota.com.my? I want to appeal for the warranty claim for the Steering Rack issue. I just asked the mechanic about the Steering Rack issue, he said Toyota car shouldn't has such issue for less than 5 years car.

Thank you.

rgchai
post Apr 16 2019, 03:11 PM

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QUOTE(Superman07 @ Apr 7 2019, 08:51 PM)
I have to say I am disappointed with UMW Toyota as a whole (and to be fair not Toyota Japan). The quality is nowhere Japanese in my opinion but I guess it's a very Malaysian attitude in their manufacturing plant despite having some Japanese supervisors. I suppose you can't expect much with Malaysian mindset where they don't put pride in their work, unlike the Japanese.

Even my friend who got a Honda complaint that one particular door alignment is out and it's hard to close, and Honda couldn't fix it.

However what turned me off is the service centre do not take responsibility acknowledging their mistakes and offer to rectify it but instead blame it on the customer. I guess for certain small things I will write in or take it to Consumer Tribunal court.
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I have the same feeling too, disappointed with Toyota quality. My Vios 2015 comes with 3 years warranty. First few months driving found out minor 'tick' sound inside dashboard. Toyota test it and found out it's due to the airbag cable not arranged properly and it's knocking other parts inside dashboard. Toyota open the whole dashboard to fix it.

After 2 years, realized my front window has bubbles around the border inside the window. Complaint to Toyota and they said is manufacturing defect, helped me to claim under warranty to replace the whole front window.

After 3 years of driving and out of warranty, I realized a minor short 'tick' sound when start to turn steering from static, happening intermittently. Drive to Toyota to test, and told me need to replace the Steering Rack. Just passed the warranty for about 4 months and can't claim under warranty. The replacement of steering rack plus labor cost about RM3.6k+. My car only at less then 50,000 km mileage but the steering rack needed for replacement? So this is Toyota quality - the steering rack could failed in 3 years time! I did emailed to Toyota support (customersupport@toyota.com.my) to request to claim under Warranty but no reply from them.

The customer service told me they had replaced few steering racks on this model, seemed like this model mostly having common issue. I felt reluctance to pay for it, maybe wait for it to become more serious only to replace it. Who knows... if I replace it and maybe need to replace again by next 3 years? So it's about RM1.2K extra maintenance cost yearly for a new car? Sound worst then maintaining an old car! Last time I drove Myvi for 9 years never has any issue before.

By conclusion, you can see that the Vios is not longer has good QC and parts quality as before. If anyone has idea on how to take further action on this apart from just pay RM3.6K to fix the steering rack please comment.

Thank you.


rgchai
post Jun 14 2019, 04:04 PM

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QUOTE(kentbong92 @ May 22 2019, 09:47 PM)
Anyone replaced original tinted comes with toyota? Its from Ecotint right? Anyone attempt to remove the rear windscreen tint? Does it will damage the heater line?
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Mine original ecotint at back window starts to show bubble just 3 years+. I went to change it immediately after I found 2 bubbles on it, and luckily no harm to the heater line. If the bubble getting more then could be higher chances to damage the heater line upon remover.

 

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