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 LYN Official Honda CR-V (Gen5/Gen6) thread V1, Gen5 CRV is launched

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lee82gx
post Sep 8 2024, 04:18 PM

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QUOTE(touristking @ Sep 6 2024, 10:44 AM)
Mine is scheduled for replacement. Still waiting for parts but somehow, these few days, steering seem to work totally fine.
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When they inspect, I highly suspect they do some minor tweaking or SW tuning to reduce the stickiness.
Happens on my FE 2022 also.
lee82gx
post Oct 5 2024, 09:32 AM

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QUOTE(ayamxxx @ Sep 24 2024, 08:01 PM)
Last time the same for Tint offered by SC, same game, u do outside warranty void. But pump official tint price at SC with hefty profit margin. No issues at all install tint outside for warranty, just SA games to scare customer
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My Civic was officially and finally denied warranty by Honda Malaysia after 2nd appeal to them in writing. For windows run channel rubber, due to external tinted. FYI this tinting is a panel in Honda (3M) but in another town which I engage not through dealer.
What I speculate here is Honda Malaysia AND whichever dealer you don’t end up getting tinted thru, will give you a permanent black mark and deny you warranty.
So it’s serious, they will do it if you don’t let them make extra money.
lee82gx
post Oct 7 2024, 04:22 PM

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QUOTE(matrix88 @ Oct 7 2024, 03:33 PM)
can elaborate further what happened to windows run channel rubber?
how much it cost?
couldnt claim from tinted shop?
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I didn’t notice it for a while but eventually after 6-8 months I saw the rubber crinkle and like potentially can have water leak into the door.

It cost around rm100 to replace at SC.
I don’t have the face to claim as the tinted shop is my father’s friend and this is already a few many months after the installation. Besides he was in Ipoh, I am in Penang most of the time. I’m pretty sure he would be saying not his fault.
lee82gx
post Oct 8 2024, 01:43 PM

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QUOTE(hjack @ Oct 8 2024, 12:48 PM)
Since he is your friend you should lagi alert him that his work voided your car warranty, so he is aware.
Claim from him or not the 100 is really no matter.
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I'm pretty sure the its the Honda part run channel part defect instead of his workmanship, because i did not notice it immediately after install the tinted. What's there to alert? Call him up and he will just pat my back.

lee82gx
post Oct 9 2024, 10:14 AM

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QUOTE(Cavino @ Oct 9 2024, 09:13 AM)
It should be most likely defect if wrinkle aka wrapped. Tint usually don't do that unless from the beginning after he install back, already start wrapping.

But the moment you touch the area, Honda will void, windows motor also void.

Surprisingly many ppl will still argue Honda should not or will not void warranty coz logic says it most likely be material defect, nothing to do with tint but the moment we broke the 3rd party installation warranty terms, Honda did void. Happened so many times liao.

Old Honda from decades ago with will close one eyes in many case, the warranty claim is not that stringent but the new one with stringent claims AUDITING with so many claims until takut liao, will void when they have the chance to avoid adding to their cost even if they know its their part causing issue, who ask buyers to go install 3rd party tint. If everyone do that, who is going to install their sub-par but high price official tints.  sweat.gif  whistling.gif

That is my 2 cents only.
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I wholly agree with your post here, chalk it up to my lack of knowledge of these intricacies and also the pro-vendor laws in malaysia. Like you advocate here, buyer beware, and thus my next car I just obediently use the "panel" company of installer for any tinted and wiring etc.
Too little legal protection is given to buyers / consumers, so vendors take full advantage to void whatever liability they can, to achieve maximum profit. On top of that, they also go for minimum viable quality of their products.

Malaysia really needs more pro-consumer laws to compel the manufacturer, dealer and seller to be more responsible because we are a low income people and cannot afford to litigate, cannot afford to pay extra for repair, and the vehicle itself is actually a very high proportion of our income thus we have a need for them to last significantly well into the warranty period.

In the past, Honda under Boon Siew was indeed different. You get an elevated sense of ownership compared to the pasar malam feeling these days. But, I was young back then, maybe my dad would know better. It doesn't mean everything was rosy for owners, I recall issues where we were left in the lurch too.

Anyway, like my case, install through the dealer AND their buddy panel = ok, install directly to the buddy panel = not ok. Sounds bad, smells bad and it isn't the rubbish in the dustbin.
lee82gx
post Oct 9 2024, 10:44 AM

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QUOTE(Cavino @ Oct 9 2024, 10:23 AM)
I still installed 3rd party tint coz the tints make a huge difference in car comfort as I have to be in for at least 2-3 hours everyday. Maximum conform with best heat resistant tint. So I prepare to face voiding the any related warranties to it (if it comes to that). Buyers must know this and prepare if there is any issues and keep finger crossed on that.

Now....on dashcam hardwire, it touches on fuse and wiring that can even affect car systems, I don't dare nor able to handle the warranty void risk as the damage done are truly unknown. Not that I hear of any cases of warranty void using 3rd party hardwire dashcam. I just cannot handle the warranty void risk for all electrical wiring and its related equipment if it ever comes to that.
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I'm gonna be honest, my own take is somewhat different.
Tinted - there are plenty of those with pretty good performance you can choose from their internal list. Heck, almost every single major brand has a panel list, it is just add protection money on top of your bill to the dealer. Keeps your warranty alive nonetheless, and you are still cool. No need to pray to random god and keep finger crossed.
Dashcam hardwire - don't hardwire lo, my car is just one of the same 99% of the rest of the cars. I just plug into my ciggy lighter. If you really need, might as well plug into an external powerbank. Warranty alive!
lee82gx
post Oct 9 2024, 12:00 PM

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QUOTE(dudester @ Oct 9 2024, 11:44 AM)
Not recommended to keep powerbank in car especially parked under hot sun.
But yes i install my own Dashcam , plug in ciggy lighter.
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Ya there is risk of fire from power bank.
lee82gx
post Nov 7 2024, 09:53 AM

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QUOTE(Old1030 @ Nov 7 2024, 07:56 AM)
yeah, I done my inspection last week, because of my insecurity 

they said nothing wrong with my rack, because no obvious vibration,

Interestingly, there was a Civic in the SC at the same time with a warranty claim related to its steering. They showed me how the steering behaved when faulty and even shared some videos of other Civics with similar warranty claims. Apparently, to get warranty approval, they require video evidence of the problem.

They said as at now only 1 CRV RS claim warranty at their branch

My SC is OKR
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Let me tell you with my civic and very very bad steering to the point of vomit, still not able to pass the threshold for claim warranty because they say the problem need to be obvious for both end of steering ie left and right turn extremes.
Anyway their detection is screwed up. They just want to reject my claims and reduce their liability.

lee82gx
post Nov 7 2024, 04:56 PM

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QUOTE(KingArthurVI @ Nov 7 2024, 02:03 PM)
With the recall there will be a strong initiative from them to actively replace anything with even a small sign of failing, so hopefully you can get it replaced if you haven’t already
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The latest round based on recall no.2, I will no longer be involved as I sold my civic lol.
Cannot tahan as from round 1 early this year my steering kena 2x already. I don’t want to be a white rat of Honda and keep going back to go thru their agonizing appeal for warranty and wait for parts and then take leave to sit in the service Center cycle.
lee82gx
post Nov 7 2024, 08:24 PM

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QUOTE(Old1030 @ Nov 7 2024, 07:25 PM)
Hopefully based on this round (2nd for civic) recall they have improve mechanical design on the rack
If not it will be same issue like civic, replace faulty part with the same part then replace again when its faulty

Whats the point of a recall if you going to get same design and wait to fail
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Well FYI this is recall no. 2 for civic steering rack for the exact same issue.
Sceptically speaking the point would be to shut the customer from crying father mother and drag until warranty over.
Remember the corrective action right now is just add more grease and change a tiny spring (which they didn’t even state will be a new design / spec).
Had they really fixed things they will have a conscience and recall also FC Civic because that model has the exact same problem too, and their owners have been suffering through the whole time by changing countless steering racks.
lee82gx
post Nov 9 2024, 05:28 PM

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QUOTE(free2d @ Nov 9 2024, 09:23 AM)
If can, would like to wait until service time. Dont want to go and wait 2 times.
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Change steering gearbox is a 1 full day affair....but coincide with your oil change is a good idea. However Honda malaysia being the stingy OEM will want to do inspection first, see if you actually have sticky steering, then service center write up your claim, wait for review and approval and THEN order spare part. For civic the spare part is actually 2 months lead time.

So you need to choose which one coincide with your oil change, the inspection day or the replacement day. The inspection / diagnosis is about 2 hours.
lee82gx
post Nov 10 2024, 11:07 AM

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QUOTE(ayamxxx @ Nov 9 2024, 09:28 PM)
This usually depends on SC. My past experiences, Global Amity Bangi, 4S Sg Long Kajang and New Era Kajang great to customer for warranty claim without any much question asked.

However, one SC in PJ and another in Setia Alam, very lazy when comes to warranty claim, everything taici said cant claim, cannot request for warranty check but ok if normal paid service. Worst one is the SC in Semenyih, even driveshaft leaking oil said it is expected and normal by their SC manager
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The process does not change, all service centers must write and file report and then Honda Malaysia review and approve. Cannot be instant and cannot be guarantee approve. Your experience may also relate to the actual issue, perhaps your negative experience also due to the issue difficult to get clear cut Honda approval- which is another separate discussion.
End of the day with H perhaps it’s not easy.

 

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