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 Weststar Maxus G10, Any owners here?

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TSMcF7y
post Apr 4 2018, 08:55 AM

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QUOTE(jiffy22 @ Apr 3 2018, 02:56 PM)
Hi McF7y!

Hope you and the family are keeping well!
Was looking up Maxus and found your thread.
So how are things with the G10?

How's the aftersales service been? Service/parts/reliability etc.

I'm considering getting a MPV and the G10 is on the list of MPV I'm considering.

Have an expanding family - wife, a kiddo and another bun in the oven + my parents and a sister. So that's already 7(ish) at the moment.

Would appreciate your first hand user experience review here.

Thanks mate! smile.gif  notworthy.gif
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Hi Jiffy22,

Doing well thanks!

Congratulations on the incoming new family member smile.gif

I'd strongly recommend you give it a test drive to get a feel of the size and weight dude.

To be honest, so far the car has been great. I've clocked nearly 17,000KM on her since I got her in June of last year. I travel a lot to Singapore and Cameron Highlands because I have family there and the kids and wife love it for the space and comfort. Basically since all my 3 kids are under 10 so we still use a car seat for them. And there's enough space for my wife an we usually bring our helper as well - so everyone is comfortable. Plus I took the 7-seater configuration so we have a lot of boot space which is good because we're the type of family that packs a lot haha.

There's a ton of air-conditioning vents all the way to the last row so everyone is comfortable - in fact, most of the time, they complain it's too cold so I have to adjust the temperature or fan speed.

I've sent it in for servicing twice so far (first three are free) and the service centre I go to at Glenmarie has been very good so far, very informative and they listen to my queries about the car whenever I have any. They also give a free wash after every servicing - not sure if they will continue this once I start paying for servicing. I have a friend who works at Ford Malaysia and he said that Maxus' V80 van is a competitor to their Ford Transit and he said that the G10 was a good choice because many government organisations use the V80 for emergency vehicles, ambulances etc and since they are serving the government, they have to maintain a certain level of competency - so basically he said I did not have to worry about service centre reliability and parts.

If there were any issues with the car, I would say is that it's a 2.0 litre engine (with turbo) and therefore carrying a full load, you do feel the weight/strain at times, even with the turbo. Many a time I felt it when going up Camerons; but it does have the manual mode or treptonic mode so you can actually switch to that and drop gear or move up a gear depending on the situation - so that does help when you need that extra boost.

The other thing is that the reverse camera sensor has failed on me a couple of times but miraculously come back again even before I had a chance to get it checked at the service centre. Basically what happens is when I put the car in reverse gear, the screen initially shows a black image and then a prompt appears saying 'no camera input', but the reverse sensors work so you do hear the beeps. I did bring it to the service centre once to get it checked but they said it would be a whole day affair because they have to check the connection all the way from the front to the back - and at the time I didn't have the luxury of leaving it there for so long. So I said I'd bring it back another time - a few days later the camera worked again haha.

For me, I got it because I was on a budget but needed an Alphard/Starex sized car. It's a 2.0 liter engine which means I'd be paying the same for road tax as I did my previous Kia Forte. Big difference compared to the Alphard/Starex which is I think a 2.5/3.0 liter if I'm not wrong?

I was sceptical at first to be honest, seeing that the car was from China, but when I read that it was Weststar that brought the brand in, plus the parent company, SAIC bought LDV in the UK and supplies parts to several European car makers - that kind of gave me more confidence.

We had already put down a deposit on the Mazda Biante a few weeks before we saw the G10, but when we saw this car and the dealer managed to get a good deal for us (at the time) we went for it.

You know there are 3 variants for the G10 ya? I got the basic model which means quite a number of luxuries are not available but I can live without them, such as power doors, moon roof (the basic model does come with a sun roof however), birds eye view parking camera and some others I forgot. When I bought mine, they included an LCD/DVD player for free too.

Anyway, sorry if it was a bit long, hope my review helped and just PM me if you have any other questions - or just ask away in here.

Thanks!
TSMcF7y
post Apr 4 2018, 08:57 AM

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QUOTE(shondown @ Apr 4 2018, 12:44 AM)
Just a question... how do you install the third row bench? Plug and play? Can ah like that?  confused.gif
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Yea they let me keep the third row but I will have to bring it to the service centre to get it attached because they will have to change the configuration around. The bench is seriously heavy.
TSMcF7y
post Apr 4 2018, 11:25 AM

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QUOTE(jiffy22 @ Apr 4 2018, 10:23 AM)
Thank you for the kind wishes + the prompt & detailed response mate!
Takes patience and time that! haha

Yes will certainly take her out for her spin before deciding. But there are quite a few options now eh

Kia Carnival
Nissan Serena
Hyundai Starex

But obviously they would stretch the budget! Go big or go home does not apply to one's finances eh  tongue.gif

A recond Alphard/Vellfire were part of the consideration, however the downside was I would be limited to a max of 7/8, would be getting an older used vehicle and heard the booth space is quite limited.

Sorry about your reverse cam, must not be easy parking her!

How's the leg room @ the back rows though ?

And yes, the review certainly helped! Thanks again!
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Hey no worries man, pleasure is mine. I'm glad to share and help where I can.

It is true, there are a number of options in the market just like you suggested. I personally like the KIA Carnival too; but alas, my budget does not allow for it hehe.

We also considered recond and second hand MPVs, but at the time, I did not realise that second hand car interest rate was much higher than buying a new car, plus 100% loan was a lot harder too for second hand cars. In the end, it all worked out well for the G10; the Biante which we put a deposit for - we were not able to get a 100% loan. Actually we did not get a 100% loan for the G10 either but it was close, we got 95% but because I made money selling my KIA and my insurance amount was 100% transferable since I had not used it, I combined the money made off my Kia Forte + the insurance and it made up for the 5%.

Regarding parking her, it can be a challenge without the reverse camera but during the times the camera failed, I've managed to get by. One thing I forgot to mention was parking lots in general, the G10 stands 1.9++cm, height-wise is not much of a problem but I had issues coming out of parking areas, especially at G-Tower and UOA Bangsar. Their parking is built such that it is a spiral entering and exiting, entering is not so bad, but exiting, that's where things get VERY tight. I almost scrapped the wall with the left side of the G10 at those locations, I had to reverse and re-adjust before exiting - quite scary!

Leg room wise it depends, for my kids and family it's big enough, the last row can be shifted front and back so we make adjustments as we pack our stuff in the boot to allow comfortable leg room.

If you want to go premium, I think the other two upper model variants of the G10 have leg rests on the second row; almost like the Mazda 8 - very nice.

Feel free to ask away dude if you have other questions.


TSMcF7y
post Apr 12 2018, 08:38 AM

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QUOTE(kulkulkan @ Apr 11 2018, 05:41 PM)
Hi guys,

If you all are looking to get the Maxus G10..do give me a call at 012-6987682 (JOE)

Im the direct sales person from Weststar Motors (not broker, 3rd party whatsoever)
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Joe,

Dunno if you remember me, Azmir here.

You brought the G10 to test drive at my place in Kelana Jaya last year during Ramadhan. That sold it for me.

Anyway guys, if you are interested, I HIGHLY recommend dealing with Joe. Solid, sincere and trustworthy dealer with good after sales service.


TSMcF7y
post May 9 2018, 10:30 AM

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QUOTE(michaelgbcmel @ May 8 2018, 08:22 PM)
bro, now i only saw g10se in maxus website. does ur car model available for sell?
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I'm not sure about the base model that I bought. Should still be available I think.

Can ask Joe the dealer who posted a couple of posts ago. He's good.
TSMcF7y
post May 26 2018, 10:27 AM

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QUOTE(Fat & Fluffy @ May 25 2018, 01:24 PM)
thanks for your sharing... really appreciate all the effort... since you mention the last row can be removed, i wonder whether can the 3rd row be removed too?

also without the last bench, is the floor flat?

i am asking because am considering MPVs/SUVs/Van that size as a camper... do you think if the last bench and 3rd row remove there's enough length to sleep on the floor?
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No worries man. I'm more than happy to get the word out on this MPV. Love it so far.

About your question on the third row; I think it is possible to have it removed too. This is because the seating configuration, to a certain extent, is a bit flexible. If I remember correctly, the original 10-seater seating configuration is:

1. First row - driver & front passenger (this one cannot be removed obviously haha)
2. Second row - 3 seater bench
3. Third row - 2 separate seats (with an aisle in the middle)
4. Fourth row - another 3 seater bench.

But for me, I removed the fourth row and switched the second and third row around. So my second row is the two separate seats and my third row is the 3 seater bench.

To answer your question, the rails on the floor of the MPV are flush with the floor too so there's nothing sticking out as far as i remember and is quite flat. So yea if you removed the third and fourth rows, or heck ALL the back seat rows, then yea you could have a pretty neat camper van with enough space for two to sleep.

However, just as alternatives, if you are looking to do something like that, you could go with a few other options:

1. Maxus' own V80 van - You may see MBPJ, Massimo bread and some emergency vehicles use this van.
2. Ford Transit - Looks a lot like the V80.
3. Toyota HiAce - I hear in Thailand, they really go to town with this van as it is highly modifiable in terms of the seat configuration etc.

Anyway that's my 2 cents and limited knowledge on this hehe. I'd one day like to explore this camper van/mobile home thing more.

This post has been edited by McF7y: May 26 2018, 10:28 AM
TSMcF7y
post May 28 2018, 08:12 AM

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QUOTE(Fat & Fluffy @ May 26 2018, 12:54 PM)
thanks for the feedback sir...

1 n 2. dont want a commercial setup as the suspension can be inferior.. same reason for the transit but i did considered the transit due to better engine avail
3. dont want a van... hahaha

yea, do consider and if you're not ready but prepared to dump the kids to someone else once in a while you can just remove seats and bring a long some sleeping bags... internal cabinets not needed... so far looking at starex, carnival... just saw maxus too.. i wonder whether a santa fe will work too or not
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Hahaha, yea a bit tough to leave the kids with someone else, would always want to bring them with us.

If only mobile homes or RVs were more available and affordable here in Malaysia.
TSMcF7y
post May 29 2018, 01:05 PM

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QUOTE(Vervain @ May 29 2018, 11:07 AM)
Well. You just need to make sure you use those injector cleaner additive or agent.
Mobile RV are too difficult as our road condition are too small and we do not have the facility to discharge all waste
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Ahh yes, that's right, we don't have the proper facilities too.
TSMcF7y
post Jul 30 2018, 09:40 AM

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Hi Revolt,

Sincere apologies for the late reply. It's been an uncharacteristically busy week for me these last few days and while I did see your query much earlier, I just did not have the time to formulate a proper reply.

Anyway, thanks for your queries and I've answered them in bold below, I hope you are OK with that. I feel that it addresses your queries better.

QUOTE(revolt @ Jul 23 2018, 10:41 PM)
Hi McF7y

Hope this post finds you, your family, and your G10 in good health  smile.gif

Thanks for the inquiry and yes we are all in good health, including the G10 smile.gif

Seems this thread has gone quiet for a bit. Like some of the others here I had been looking at the G10 and stumbled upon this thread. After reading through however I noticed no one else apart from you appear to be G10 owners, at least from the line of questioning or feedback. Am hoping by now there are others reading this who are G10 owners who could also share their experience.

Anyway, my wife and I had viewed and test driven the car, so I have some idea of the features and what the car is like. We also looked at the Kia Grand Carnival, which would have been my choice (build quality, torquey engine, more established brand), but my wife is very 'sold' on the space the G10 has over the Carnival, so here I am.

So, if you could humour me a bit, I have few "concerns" and would love to hear if you have any opinion, knowledge or experience based on your 2-year or so (I infer) ownership thus far regarding the following: 

It has actually been a year and a couple of months now since I got the G10 (base model by the way, so no power doors, 360 camera etc). I remember that I got the car literally 4 days before Raya last year. I got it on a Wednesday evening after my dealer helped to get the windows tinted. We balik kampung on Friday and Raya was on Sunday. So I had two days to get accustomed to the car. It wasn't so bad of an adjustment especially coming from a Kia Forte.

- Overall reliability, durability, wear, how is it holding up, from a mechanical as well as interior fitment standpoint (are part failing, breaking, falling off, prematurely wearing, fading)

I'll give you the positives first before the negatives, if that's OK.

I've got to say that so far, I've not had major issues with the car at all, and even if it were the 'smaller' issues, I'd really be nit-picking. First of all, in terms of durability, the plastic used has stood up well to wear and tear. Most of the wear and tear that I notice anyway, is on the plastic used as the step to get in to the car. I mean, naturally everyone is stepping on it, like my kids etc so that gets quite a bit of wear. However, it's easily cleaned up and while it doesn't look like new, it doesn't look like a rag doll either. I mean, people come in and out of the car with their shoes, god knows what they're carrying under their feet like sand, small stone etc, it's sure to cause some scratches anyway. Other than that, I do not notice any other plastic parts fading or experiencing major wear and tear.

As for parts falling off or breaking, nil to be honest. Everything has stayed in its place since the day I bought it.

As for parts failing, this is where I have a comment but again, it's just a bit nit picky for me:

Reverse Camera Video Feed
6 months into owning the car, one day the reverse camera fails to work. The reverse sensor was still functioning because it was beeping as I reversed, but I had no video feed - just a black screen. At first, it felt inconvenient because I was just beginning to enjoy having the video feed (never had that on my Forte). I called the service centre up and they said it's not a quick fix because they had to check the entire connection, from the camera up to the LCD screen to figure out where it was failing. So I said OK, I'd have to find a weekend to send it over. Meanwhile, I just had to be extra vigilant while reversing. Then one day, before I had the chance to bring it in for checking, the video feed came back on. This has happened a few times since the first occurrence actually and I've sort of gotten used to it coming on and off. In fact, as of this typing, I had a few days where it went off again and just came back on last Thursday haha. Funny part is, I had sent it off for checking just 2 weekends ago and it was fine. So I do plan to have it sent in again but since it might take a whole day, I have to find a suitable weekend where we are not using the car.

Petrol Lid issue
This was an odd one which happened about 3 weeks back. I was rushing to a Raya open house and had to stop by to re-fuel. Lo and behold the petrol lid wouldn't open. Add a stressed wife + crying kids and you get a panicky husband haha. Good thing was that, my dealer who I must say is rather awesome, just before Raya, sent me an emergency contact list for various regions in Malaysia incase of anything. So i called the central region contact and he helped me resolve the situation for a short time. Basically I had to slide like a card under the lid to get it to open. It was a quick fix but it did not fix the entire problem - basically I had to keep doing that to get the petrol lid to open every time I wanted to re-fuel. I had to send it to the service centre to get it checked for a proper fix. Another issue is that there is a safety feature that when the petrol lid is open, the sliding door on that side of the car will not slide open. However because of the problem I was facing I thought that for some odd reason, the system read as if the petrol lid was open all the time so that door would not slide open. Again, it wasn't a major issue, I mean, there are two sliding doors anyways so the kids could enter from the other. Just a slight inconvenience is all. So when I had time to send it in to the service centre, they told me it would take at least a whole day, because they had to open the side panel from the inside to fix it. Turns out that there is a metal piece that pushes back when the petrol lid is open, and I think I might had closed the lid a bit too hard (prior to all this happening) which caused that metal piece to come loose and slide back further. So that is what stopped the petrol lid from opening and because it had slid back further, it also stopped the sliding door from opening. But the mechanic took half a day to fix it, not the whole day, that he had expected it would take. Plus he had time to check my reverse camera video feed while he was at it.


- After-market parts availability? Either accessories or 3rd party replacement parts? Not so much a concern but would like to hear if you had any experience in this area.

So far, it hasn't gotten to the point where I needed after-market or even original spare parts so I can't comment much about this. Although, if anyone is reading, I am looking for the SE type body kit if it's available. Also, just to add, Groovy Sunshades is selling the G10 kit too, but quite pricey. I plan to get them when there's some extra cash.

- Fuel consumption - approximately how far (and how many $$) does a full tank get you town driving and highway driving

Fuel consumption is definitely higher, albeit just slightly more than my Forte, but I average at about 13-15L per 100KM. A full tank which is about RM150-RM180 gets me about 475-500KMs. Definitely not as much a full tank on the hybrid Serena which I've seen can go up to 700++KMs on a full tank!!

- Cost of ownership - cost of servicing, parts pricing and availability

I bought mine (base model) for RM117K in 2017, I think it's cheaper now, and they even have a trade in program for the SE version. Cost of servicing, I've just finished my 3rd free service, so I'll find out at the end of the year how much exactly servicing will cost. I asked the mechanic last time and he said not more than RM500 if it's normal servicing. Does that sound average to you guys btw?

- Service center - professionalism, quality of work, overall customer experience. You earlier mentioned good experience with the Glenmarie service center, is this still your opinion today?

I've got nothing but good stuff to say about my experience at both the Jalan Tun Razak and Glenmarie (where I usually go) service centres. The Glenmarie one, especially that one guy is just so good with the car and good customer service, really attends to all my questions without complaints. It is still my opinion to this day as I had my petrol lid and reverse camera fixed by him...although maybe the reverse camera needs more work haha. I think you might also notice that Massimo bread uses their V80 vans and so do other government agencies so I think they have to maintain top notch service quality to remain in the government's good books hehe.

That's quite a load of questions there, so not expecting answers to all. I'd just be glad to hear whatever you have to share with your experience to-date.

I hope this answers most of your queries, I do apologise again that it took me a week to get back to you. Let me know if you have other questions. I also see that many others have experience with the car, so that's a good sign. And thanks for sharing the FB group thing, I didn't think to check FB for an owner's group.

Thank you in advance.
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TSMcF7y
post Sep 23 2023, 05:58 PM

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QUOTE(deviloeg @ Sep 22 2023, 03:04 PM)
Wow Bro, i think you have answered almost all the questions i have in my mind.
I am also looking for a 2nd hand MPV and came down to Serena and G10, the thing that serena attract me is is is Japan car and the fuel consumption, also the accessories inside like the build in sunshade. BUT a foreman told me "Jangana boss, CVT tu byk problem dkt Serena, ribu2 ringgit habis kalo rosak"

So, the final choice would be the Chinese G10, yes the word Chinese is really worrying for me, but after seeing all the comments here, i would say it really relieved me abit.

Wanna ask 1 questions about the spareparts. do u face any parts rosak? and find it hard/expensive to get the original replacement?
I was an Estima owner and the Estima parts was superb easy to find and their are many choice to choose from if you have budget issue.

But for G10, would it be hard to find aftermarket parts? Original part from service center I foresee will quite pricy.
the final question also is, RECOMMENDED or NOT RECOMMENDED to get 1 used G10 year around 2014-2015?

thanks.
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Bro, man you know I haven't logged in Lowyat in ages, and the first time I logged in after maybe a year or so your message comes in...talk about good timing hehe.

I can't remember the contents of my original reply but I'm glad it answered all your questions biggrin.gif

Just bear in mind my model is the 2017 Base Model Variant yeah bro...so no bells and whistles hehe.

Actually, to be honest I think there are far more experienced G10 users here that can probably answer your questions in more detail, actually there's a telegram group you can join and they're very helpful especially to new buyers/potential buyers.

To answer your question from the most recent post, if you are looking for something with size and on a budget (as compared to Alphard/Vellfire/Staria/Starex) I'd say go for a G10. When I made the decision, I was also wary about it being a Chinese car, but because Weststar is the company behind it I had more confidence.

I also considered roadtax/insurance issues, the other MPVs I mentioned like Alphard and Starex have a bigger CC and the road tax would be above my budget.

About spare parts, honestly I haven't faced any major issues yet thankfully. I just changed my brake pads for the first time in May of this year (bear in mind I've had the car for 6 years now) last month I just did the 80K+ servicing and the foreman said he was surprised all my engine parts were still original and I haven't changed them yet. Only issue I've had for the past year is my left front LED all day running lights went bust last year and I haven't been able to replace them yet. Just recently in the telegram group they were talking about it as well and some were saying it almost costs 2K to change the LEDs..so perhaps that's something to think about too. But I'm waiting for others to contribute, maybe there are some after market ones which are cheaper.

One thing I was surprised is, and this is anecdotal at best, but back in February I was meeting a friend and picked him up in the G10. It was the first time he had been in one and he was surprised I've had it for 6 years because he didn't hear the usual creaky sounds (like doors, and joints making sounds etc.) you'd get from a old-ish car.

Honestly, my G10 has served me well, I have a fairly big family and we were living in Camerons for the past 4 years (just moved back to PJ) and we had no issues climbing up and down the mountain. We've gone to Singapore several times, Langkawi twice etc. just got back from Cherating yesterday..thankfully, all these trips no breakdowns whatsoever, my battery died on me while I was in Singapore last year but you can't predict battery issues I think? If I'm not wrong, I also mentioned previously that my seating configuration is 7 seats as opposed to 10 seats because we want the boot space..and it's huge when you remove the last row.

In short, I'd say go for it, but if you have a bigger budget, get a new one or a more recent used one, maybe 2020 and above model.

Hope this helps bro biggrin.gif
TSMcF7y
post Sep 24 2023, 07:16 PM

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QUOTE(amscouzach57 @ Sep 24 2023, 11:05 AM)
Does Weststar sell used G10 units as well?

I heard they have buy back program. It this true?
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Actually, they do have a buy back program. I'm not sure if it's still on-going, best check with them directly or if you want you can give Joe a call/whatsApp, not sure if I'm allowed to share his number here but you can send me a message if you'd like. Joe was the sales representative who sold me on the G10, his service was awesome and still is!
TSMcF7y
post Sep 25 2023, 09:07 PM

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QUOTE(deviloeg @ Sep 25 2023, 08:53 AM)
What a good timing bro🤭 , i also not barely log into my LYF account unless i need info for car or property.

Budget wise, I only have around 50k++, or top up a it with loan. so i can search for a 2016-2017 unit without the 360camera+player. Found a few online but really need to test it before decide.

Yesterday i went to a  2nd hand dealer n testes a old serena, damn the car wont move at 10% pedal and i sure the CVT is having problem. I confirm will pass serena for now.

At first i was only 50/50 for this car but after ready your comments, i am 80% now. The 20% is only price and test drive.

Since u say u Go Mountain and Go Sea alot also no issue at all. I am confident this is a good quality car then. I am just a weekend MPV driver and balik kampung to JB once a month. So I think this is a good car for me as i have min 5 ppl in the car normally and sometimes up to 8 ppl. + i go camping sometimes with alot of gears. So i need a 5 seater + big boot behind for camping.

BTW, i am KL ppl and hopefully we can have a drink in near future to talk about ur car 😁

Thanks
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Hopefully the choice you make will be the best for your family needs bro!

Yeah man, hit me up on private message or something. I am still 50/50 in PJ/Camerons these days, still running the family business there so can't be away for too long blush.gif

 

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