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 Samsung Galaxy S8/S8+ Discussion Thread V8, Now with July,17 Firmware 1AQG5

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Legendary Big Boss
post Jul 13 2017, 12:25 PM

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Anyone still have their Lazada code & tried to use it today?

I'm getting an error of saying the code already redeemed???
Legendary Big Boss
post Jul 13 2017, 02:07 PM

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QUOTE(rosmanpositivo @ Jul 13 2017, 01:55 PM)
Same here. Error since yesterday. And just tried again still says "fully redeemed/expired".

I think they already stopped taking the S8 codes into the system. Because yeah, RM400 is quite a lot. IDK.
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Should we complaint to Samsung CS instead?
Legendary Big Boss
post Jul 13 2017, 04:17 PM

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QUOTE(rosmanpositivo @ Jul 13 2017, 03:33 PM)
Just a had a chat with Lazada guy  sad.gif

[attachmentid=8962774]
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It's actually 10 000 not 1000,

even that Umar guy is clueless.

Legendary Big Boss
post Jul 13 2017, 09:17 PM

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QUOTE(dingz @ Jul 13 2017, 09:03 PM)
were you able to use the voucher after that? i talked with Samsung careline, they said the voucher is still accepted at Lazada.
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Mine still can't. Do we need to complaint to Samsung about this problem?
Legendary Big Boss
post Jul 14 2017, 01:08 AM

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QUOTE(liewsh @ Jul 14 2017, 12:27 AM)
I tot only mine RM400 voucher problem. Come on is not end of July yet. I bought s8+ also bcoz this attractive promotion.
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Please do complaint to Lazada Customer Service.

I already did mine and we need more people lodge complaint so they would activate back our voucher.

Lazada Customer Service number:

03 86011888
Legendary Big Boss
post Jul 16 2017, 07:46 PM

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But they promised 10K units of voucher in their T&C?

So they are not gonna honour it or try to scam us in their advertisement?

QUOTE(LeZintart @ Jul 16 2017, 06:24 PM)
For those who is wondering why they cancel your lzd voucher after buying s8.

"
Dear Valued Customer,

Thank you for patiently waiting for our response.

We received your email and we certainly understand your concern. Please be informed that upon coordinating your concern to our relevant department, they certainly provided the terms & condition of your voucher. Kindly refer to this:

Voucher Terms & Condition:

T&C : Marketing Campaign - Samsung Raya S8 Series Campaign - RM400 - 21 June to 31 July - SSOFFxxx - All platform - Brand Budget: RM1,683,000 (Upon redemption)
Lazada Budget: RM297,000 (Upon redemption)

Our utmost thanks for your kind patience in this matter and all the inconvenience caused is mostly regretted. We appreciate your understanding and we are constantly evolving to better suit your needs.

Kindly revert to this email if you have further concern regarding on this matter and we are more than willing to assist you.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on http://www.lazada.com.my/helpcenter/Thank you for shopping at Lazada Malaysia.
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This post has been edited by Legendary Big Boss: Jul 16 2017, 07:48 PM
Legendary Big Boss
post Jul 16 2017, 09:29 PM

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QUOTE(LeZintart @ Jul 16 2017, 08:49 PM)
Some people redeemed but never use due to the exp. date stated 31th of July.

However they decide to close it after the budget hit.

I am thinking Samsung they actually don't have the amount for the promotion just bait you guys for impulse buying.

Those who bought and can't use the voucher, they will just laugh at your back.
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Anyone can complaint directly to SME?

I'm seriously pissed off because by right after i redeemed my voucher before 2nd of July I should be entitled to be one out of 10K valid vouchers up until 31st July! bangwall.gif

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