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 ASUS mainboard BIOS problem

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TSItsmejason
post Jun 29 2017, 04:32 PM, updated 7y ago

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I bought a RYZEN mainboard from AMAZON U.S.(retail price was 160 us dollar and I bought 120 US dollar)

It was used item(just opend box) from AMAZON storage, and they sent me dead board.

no response even change cpu, psu, no appears BIOS.

I think someone made brick out this board while upgrade BIOS and return to AMAZON.

Now I bought another board from lelong. sad.gif


Anyway I'm looking for the private repair place who can restore BIOS. (not factory reset.. I already tried pin reset, remove battery....)

current asus service center already reject my request.(not available oversea purchase item)

of course I calculate return payment..damm it 400-600RM

I really waiting someone's help!! give me a tip...


ChairmanDrew
post Jun 30 2017, 12:07 AM

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If you got sold a bricked board they should refund.
TSItsmejason
post Jun 30 2017, 02:05 AM

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QUOTE(ChairmanDrew @ Jun 30 2017, 12:07 AM)
If you got sold a bricked board they should refund.
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yes of course.
but I need to pay another 300rm shipping fee to refund. sad.gif

that's why I am looking for private repair service...

anyway thanks for reply.
ChairmanDrew
post Jun 30 2017, 10:33 AM

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300rm? That sounds crazy. Do they only accept first class courier or something?

I've always heard only good stories about Amazon return policy, up until now.
Vervain
post Jun 30 2017, 10:39 AM

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have you tried reflashing the bios?
ChairmanDrew
post Jun 30 2017, 10:42 AM

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Can't flash bios when there's no bios to enter. Thus, bricked.
R3b0rn
post Jun 30 2017, 03:47 PM

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QUOTE(Itsmejason @ Jun 29 2017, 04:32 PM)
I bought a RYZEN mainboard from AMAZON U.S.(retail price was 160 us dollar and I  bought 120 US dollar)

It was used item(just opend box) from AMAZON storage, and they sent me dead board.

no response even change cpu, psu, no appears BIOS.

I think someone made brick out this board while upgrade BIOS and return to AMAZON.

Now I bought another board from lelong. sad.gif
Anyway I'm looking for the private repair place who can restore BIOS. (not factory reset.. I already tried pin reset, remove battery....)

current asus service center already reject my request.(not available oversea purchase item)

of course I calculate return payment..damm it 400-600RM

I really waiting someone's help!! give me a tip...
*
Go eBay or Taobao find the bios chip for your mobo. And replace it.
trix
post Jul 1 2017, 11:49 PM

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if its because of botched bios update, try this
https://www.asus.com/support/FAQ/1012219

 

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