How does these coupons work? >.<

Hmm, I ordered Zelda gashapon 3 weeks ago and it hasn't reach me, another item I ordered on the same day reached me within a week. Hmmm, should I start contacting them? How? or should I keep waiting?

Will that speed things up or help? I emailed them form the same thing and got the exactly same reply. :\

Play-Asia US$ 5 off coupon (Minimum purchase: US$ 50)

Code: JD-YJB-KUG

Expires on 13th of April.

Damn, and my Zelda figurine is not reaching for months now and only receive an apologize today after I nagged them, offering me a refund or a resend. I kind of hate the way they worded, they are like implying I have gotten the item and I am lying.

PA sucks for me now...

My latest order placed on 24/March is not reaching too, and if this order has gone missing as well, I have no more faith on them. :\

UGPM.

Usually, a parcel required signature on delivery, and if there is no one to sign, they will leave you a note and you will have to pick it up somewhere, and I think you can call them to re-deliver it.