Nov 20 2018, 12:03 PM
QUOTE(efaceninja @ Nov 20 2018, 11:35 AM)
My dad's grab driver account was recently banned. When called the CS, it says banned due to dangerous driving.
We keep asking what kind of dangerous driving, the CS simply don't know and keep saying that it is the grab team's decision and they (The CS) can't do anything.
So we wrote email to the grab support, trying to appeal. But the email reply say the same thing, that the grab team's decision is final.
I simply wanted to know what is the reason that caused 'dangerous driving'... What good is the CS for if they can't do anything? Everything just say it's Grab team's decision. As if Grab CS and Grab is 2 separate entity. What's the point of their existence..
since your dad already ban, it might be worthwhile to visit grab office. The relevant dept staff “May Be” able to provide some details face to face on some the riders comments. In KV, the drivers need to go Jaya 1 fifth floor.We keep asking what kind of dangerous driving, the CS simply don't know and keep saying that it is the grab team's decision and they (The CS) can't do anything.
So we wrote email to the grab support, trying to appeal. But the email reply say the same thing, that the grab team's decision is final.
I simply wanted to know what is the reason that caused 'dangerous driving'... What good is the CS for if they can't do anything? Everything just say it's Grab team's decision. As if Grab CS and Grab is 2 separate entity. What's the point of their existence..
seriously we are wasting our time and money to contact cs sometime.
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