Since last week, I have difficulties connecting to web whatsapp.

Keep saying my phone does not has an active internet connection when it is working fine. Running on unifi wifi and windows 10.

Seriously do not have any idea.
Anyone facing the same issue as me?

This post has been edited by Joshua_0718: Jun 22 2017, 10:42 AM

brah, have u tried the WA desktop app?

Yes. Both web browser and windows app. Just tried on another PC, same thing. Probably phone setting, in which I gave permission for all already.

Resetting phone straight and see how. Depend heavily on web whatsapp on work.

what phone are u using? have u updated the apps on ur phone? most probably caused by the Internet connection on ur phone (just my 2cents)

Mi Note. App always updated. Internet connection working perfectly on the phone.

Something is blocking somewhere

This post has been edited by Joshua_0718: Jun 22 2017, 11:49 AM

I have reset the phone, still got problem

have u read this forum?

Went through but still not really helpful.

Tried most of it except the battery control app use. I allowed that but isn't really working fine.

Don't know why this happen so suddenly

how about your wifi setting? does the "keep on wifi during sleep" setting is set to "Always"?

edit: check for any batter saver setting/app that is running, which will prevent the server communicate with your phone

This post has been edited by presario3839: Jun 22 2017, 04:09 PM

yes miui is know to have this problem. But it has been fixed in new rom. Have you updated to latest rom?

have you also lock the app to make it always running in the background?

have you make sure wifi (if you depend on wifi) is always on even when in sleep mode?

Yes, setting for 'Keep Wi-Fi on during sleep' is on.

Battery saver setting checked.

Am on MIUI 8.2.1.0
Is it the latest ROM?

http://en.miui.com/download-262.html#395

Yes, setting for 'Keep Wi-Fi on during sleep' is on.

This post has been edited by Joshua_0718: Jun 23 2017, 12:23 PM

Guess I have to bare with the bugs for the time being

Not on MIUI... but using Meizu..

Same thing..
WA Desktop detects phone doesn't have internet connection (which clearly wasn't the case)...
I need to launch WA on phone... then it'll connect.. (and usually last for about 1/2 hour before disconnecting again :/)

Ok. Found the solution which is patient. All I need to do is wait not more than 1 minute, then it will be connected.

Not compatible for Win7?

Got same problem.
Not able to connect via web.whatsapp. Took forever from that QR code.

What phone are using?

Redmi Note 4

Yeah. MIUI problem. I know the technique.

1) Clear cache/memory in your phone
2) Quit whatsapp in your phone
3) Open your web whatsapp (Web / PC)
4) Open your whatsapp app in your phone
5) In your phone, go to option "WhatsApp Web"
6) In the status, so long the status is "Active", then you need to wait. Don't do anything else, let it load

IF the status changed to Last active to certain time, then repeat the steps above.

Thanks for the help but still doesn't work for me