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> Buying/Importing Goods from Overseas, Custom Tax & Duties

yeehau86
post Oct 18 2012, 08:52 PM

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Hi guys

I bought an item from overseas and it has arrived at Malaysia via USPS Express Mail, with the current status is "Customs Clearance" from the tracking website. So do I need to call them and ask or wait for their call / letter? What's the next procedure to do the clearance if my item got stuck there? Thanks.
yeehau86
post Oct 18 2012, 10:26 PM

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QUOTE(billytattertons @ Oct 18 2012, 10:17 PM)
if your custom clearance is smooth, the the next tracking update should be Customs clearance processing complete.
just wait for the update, another way to find out will be through pos malaysia website track and trace page to see the updates.

if your item is stuck at custom, you can go to clear it urself or appoint pos malaysia as ur agent to clear your item for a fee (rm49.50 if i'm not mistaken).
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Thanks for the quick reply, bro.

I have checked at the pos malaysia website, the status is "Arrived at inward OE/Receive item at OE".

This has been status quo since 16th October
yeehau86
post Oct 18 2012, 10:38 PM

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QUOTE(billytattertons @ Oct 18 2012, 10:31 PM)
hmm... usually the custom clearance takes one day, max 2-3 days.
if like that, i suggest you calling them up to be sure if you don't want to wait for online tracking update.
next tracking upate from pos malaysia should be 'Departure from inward OE/Send item to domestic location' if there's no custom delay.

USPS express mail should reach within one week if there's no custom delay.
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Guess I will wait for another day, else I will give them a call next week since the delivery started last Friday.

Hopefully everything goes smooth, thanks bro for your assist. Really appreciate it. thumbup.gif

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