Reading the many pages here, can summarise...DON'T buy from overseas online. The chances of getting taxed and tahanned @KASTAM DIRAJA MALAYSIA very high. Actually this department is one of the highest earning revenue department just a few years ago it was said. Now maybe more RMs as there is more traffic. Here are my dilemmas

1. I bought some makeup online from an established USA online shop with insurance. Being one of my first overseas online purchases have to be careful also, the value of the products are about rm80. It has been almost 7 weeks since the first shipment from the seller. After the 4th week, I emailed them to say the items have not arrived and they re-shipped so the 2nd shipment is almost 3 weeks 'old'. I am not optimistic it will arrive. So do i make a claim using the insurance I bought?

2. Me, also bought a book from another American online shop about a week after no.1, it is a 2nd hand book which i paid about rm20 and shipping us9. They don't have insurance but the bookseller has an almost 100% track record of delivery. I have written to them to inform them that the book has not arrived last week and the advised that i wait for another week. If it still doesn't arrive then they will re-ship another copy or refund. So now, after reading about our Kastam, i think i should just ask for refund. Hope no hassle and will get 100% refund but will it be only for the price of the book or along with the shipping cost? Please advice...

3. There are two items 1 is in a parcel (just a Football club jersey that is USED-with visible signs it is used and a DVD documentary) and another is a gift (necktie) in an envelope from Australia. Both were sent about 1 week apart. It has been almost 1 1/2 months since and no news. The senders just used normal air mail (not registered) to send it over. It should only take 10 working days for delivery!

All three situations, nobody has called or sent any letter to me. What should I do? Each parcel has items worth below even rm200.

Please advice me on what i should do, I do want the items which are so little monetary/resale value but of value to me. But it wouldn't be worth it to make the effort to go to LCCT and pay for exhorbitant taxes not to mention petrol etc! They shouldn't be in the first place right since it is sooo little? I can't get into our ol' kastam's website. Not surprised!

Pleaasseee help!Many,many thanks in advance!

Guys, I have a problem.

I ordered just some cables (RCA, Toslink, etc) from Monoprice.com, totalling to about USD$180 (about US$70 shipping)

However, UPS called me this morning (5 minutes ago) and said that I have to pay a tax of RM280?!!!

I seriously went, "WTF?" because I do not know that I will be charged almost 50% tax! Now, what do I do?

I think it's tax + UPS service fee. I think previous replies to this thread mentioned the same problem with UPS exorbitant fees. Maybe you can deal with UPS to pick the item yourself at the Kastam to lessen their "service fees"?

They already took the liberty of taking out the item from Kastam department already, I think.

What kind of 'service fee' are they charging.. RM180?

anyone know what the tax for buying bulk baby/children clothes?

also jersey what tht tax rate?

I bought a phone from USA. Now its being hold in Pos Office Butterworth(Unit Tahanan Kastam). I also receive the PK1 letter/form.

Pos Msia said they cant clear/release it for me. So how could I clear/release the phone?

hi guys..is there anyone know how much taxes will be apply for 3 pair of shirts?

i don't think they got record all the parcels.even when u call them,they will ask u for tracking code.no tracking code,no data.somemore its not possible for them to search for your parcel since they handled many parcels in one day.