I just switched to Digi yesterday. Then I went to reload RM 30 to my account so that it stays active. I notice that my free credit balance went down from RM 3 (because I reloaded the aforementioned amount) to lesser and lesser, and eventually the actual credit balance from RM 30.41 to RM 20.41 this morning. I did not call anyone or do anything. As for the internet, I redeemed the starter 1GB for free so I believe the use of internet did not incur the loss of balance. Can anyone from Digi help?