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 Digi Fans Club & Enquiries V14, Let's Inspire

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al_madd
post Feb 3 2018, 10:00 PM

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From: Lahad datu


QUOTE(iiee @ Feb 3 2018, 01:22 AM)
Hi all, I am having a very strange DiGi network behaviour.  In short, I can't get 4G in many devices. 

Long story:-  I moved from Sandakan to Sukau 2 days ago.  All devices i have are getting 4G when in Sandakan. 

Now in Sukau, all my devices are not getting 4G except for Samsung Tab S3, it shows stable full bar 4G and speed around 30Mbps (actual file download, not speed test). 

I have tried the following, none of them getting DiGi 4G:-
Samsung Note 4
Samsung Note 8
Huawei ME906S-158 NGFF modem (inside laptop)
Huawei E8278 modem
Huawei E5186 modem router
Huawei E5787 modem router
TP-Link MR200 modem router

I have the 4 following DiGi postpaid simcards:-
Infinity 150
Broadband data 100
gadget sim from normal postpaid 80 plan
Corporate postpaid sim

Every single simcard i put into Samsung Tab S3 will get 4G with good speed.  Every single simcard i tried in other devices all 3G only, at miserable speed 0.1 to 1 Mbps.  If i force 4G in devices that support it, it won't detect any signal. 

This is so strange, I have to use the Tab S3 to mobile hotspot, the rest devices just failed to get 4G.  I check in access point settings all are exactly the same between Note 8 and Tab S3.

Any clue? It is so illogical  :confused: , I don't know what to try next.  Is Samsung using different modem brand in Tab S3 compared to Note 4&8?

I have a Celcom sim, put in any of the device above will get 4G 3 bars, not as fast as DiGi but at least every device is getting 4G.
*
Which part of sukau?

Insane... The road there is terrible..
But download speed is 30mbps...

Not many people using Internet perhaps...
al_madd
post Feb 6 2018, 06:48 PM

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From: Lahad datu


QUOTE(bryon @ Feb 5 2018, 01:41 PM)
Thank you... Just now collect huawei nova 2i for my mother in law...
al_madd
post Feb 6 2018, 06:50 PM

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From: Lahad datu


QUOTE(fruitie @ Feb 5 2018, 05:45 PM)
Two years contract?
*
Yes yes... Cant change plan some more
al_madd
post Feb 7 2018, 07:56 AM

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From: Lahad datu


QUOTE(tky1993 @ Feb 7 2018, 12:08 AM)
Those who have signed up earlier also eligible to get new phone? Currently no contract.
*
Yes.. As long u using digi postpaid more than 1 year..
al_madd
post Feb 8 2018, 01:41 PM

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From: Lahad datu


QUOTE(khainiz94 @ Feb 8 2018, 01:25 PM)
Just want to ask about the Advance Payment,
do we need to pay if we already been with them for 1 year+?
My brother is thinking to get the Note8 package. Seems quite gooding.
*
No need if already more than one year...

If note 8..need to pay around 1.3k...not worth it for contract 24 months... Better get free phone such as mate 10 or a8+
al_madd
post Feb 13 2018, 12:31 PM

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Joined: Jan 2011
From: Lahad datu


QUOTE(N_Silver @ Feb 13 2018, 12:03 AM)
Cant change middle of contract?
*
Nope

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