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 connected and disconnected, unstable/no connection

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alexander3133
post Jun 20 2017, 11:43 AM

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1,716 posts

Joined: May 2006
From: JDT


QUOTE(jebatderhaka @ Jun 20 2017, 07:42 AM)
hi
1. DAY 1. installed maxis fibre 10mbps on june 6. worked great the first day. first pc dload at >500kbps.
2. DAY 2. hell broke loose on second day. disconnected regularly. dload speed 170-180kbps. forever loading on android.
3. DAY 3-DAY 9. wifi? pc=nope. android=occasional after series of 'forget-password-connect'. wifi? and when miraclously connected, be real quick before it get  disconnected again. cant even complete an mb2u transaction.
4. DAY 9-called CS. remedial action suggested:
    a. modem, router reset. done hundreds of times.
    b. wait 24-48 hours for technical assistance. done. assistance?
    refer to a.
    c. called again n again eversince. numerous '24-48 hours for
    technical assistance' kinda answers. waiting game. response fr
  CS? refer para 4.
5. DAY 10. wifi was back. case C19082806 was closed.
6. DAY 11-present.. wifi is dead again. connected n disconnected. refer para 3.

modem n router now become a nice blinking hari raya decoration.

miserable. frustrated. need help badly. maxis? anyone?
*
This WiFi connect/disconnection problem might happen when you are in a WiFi crowded area, most notable high rise building.
Interference occurs, and when your phone and your WiFi router distance is far enough, connection problems happens.

 

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